This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission not shifting right, engine reving to high. Transmission had to B transmission went out 2nd gear bad not shifting right. Transmission had to be rebuilt, this car had only 67000 miles on it. Transmission was serviced at 35000 miles never had trouble before.I think transmission should holdup longer than this. Also car har idle problem when engine is warm after restart, when coming to a stop at redlight car idles ruff acts like it wants to die. When driving more smooths out, runs fine then? this car has always been serviced on time! last year was in to dealer twice for hard start & idle problems! spent over $500 for air idle speed part & R throttle posloch! seems to me computor parts should holdup longer! T
At christmastime our transmission began acting up. We believed the harsh winter weather was causing the problem bc once the engine heated up, the vehicle drove just fine. At any rate, we took in to be serviced in March and had the 4X4 rear differentials flushed and serviced and the fluid changed. While it was in for that repair (at a dealership) they called and said the 2 front ball joints needed to be replaced. We knew about the recall, so asked them about it, but it just figures our VIN was not included. So, $1600 later, we went and picked it up and seemed to drive just fine. Well, then 3 wks. Later I was driving to the grocery store. I was stopped a red light, and when it turned green I went to go and it just barely accelerated. Luckily, the red light was right in front of the garage we normally use. I was able to turn the vehicle around and get it to where I was parked in front of the garage. I went in and told the mechanic what happened. The truck was in the shop for 2 wks. It needed a new transmission after having just been serviced! it cost $3300! over the past 2 months we have spent $4600 in repairs on a vehicle that we are still paying for! I am irrate! we even bought the extended warranty when we purchased the vehicle 5 yrs. Ago, but now with 108,000 miles it's not covered any longer (warranty only went to 100,000). 2 yrs. Ago I was involved in an accident with Durango where the front drivers side wheel popped off after another vehicle hit it. We don't believe he could have hit it with enough force for that to happen if it had not been defective to begin with. His wife even spoke to me about this last christmas after the recall came out. I am fed up with this truck and I want Dodge to know it.
Started with rebuilt transmission, then sludged in motor. Had to replace motor with only 120,000 miles motor and transmission 5,000. Also had to replace ball joints, tie rods and bearings cost $1,000
While driving at approximately 70 mph there was a crack in the transmission. Owner had the vehicle towed to the dealer, and owner was informed that the transmission appeared as if the driver had been going 80 mph, then suddenly shifted the vehicle into park. Then, owner contacted the manufacturer, who claimed that vehicle had too many miles on it, and there was nothing else they could do.
My Durango steering had been out of control I took it to a mechanic and both front ball joints are bad and it is leaking transmission fluid from the front seal.it is costing $700 to be fixed. This is money I do not have. I have owned the car 1 and a half years.it was supposed to be reliable transportation.
- Eden, NC, USA
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Our transmission would not shift to 3rd gear, removed, rebuilt and re-install, exchanged torque converter needed, replaced all solenoids and switch 12/31/04 started around 80,000 miles. Work done @ 80751. I am one of 3 people that I know who have (or had) a 99 Durango on my sons hockey team, all have had trouble with tranny, 1 at 64,000 miles, fixed and traded, other has same symptoms as ours, has 72,000 miles.-- online stories seem to indicate this is not an isolated problem, transmission shop said seems to be very common with early models tranny 42re"--date of build 9/98-- VIN#1B4hs28Y3X535962-- not to mention the new "0 oil pressure" reading that happened this past w/E, which seems to be popping up, will clean pan and replace pvc to see if that problem is solved as research indicates, and last but least- ball joints---and new tires will be needed due to uneven inside wearing, even if "rotated" every 7500 miles. Long term Chrysler owner, all vehicles over 125 K miles, never a problem--what recourse/satisafaction is there for this "
While pulling out of a parking lot there was a loud knock and the vehicle shook. The check engine light came on, 75,000 miles. I had the vehicle towed home. The next day the check engine light was not illuminated, I had a mechanic diagnose the problem and he said there wasn't one and that sometimes the lights just come on and reset themselves. At 83,000 miles my transimission began to slip. The machnic stated that the loud knock that I experienced earlier was a rod the connects the transmission the the engine breaking and that I needed a new transmission. Transmission was replaced with only 83,000 miles on a well maintained vehicle.
The consumer was run over by her own vehicle while standing behind it. Suddenly the vehicle slipped out of park and into reverse. This was due to the inter-locking brake transmission.
Excessive tire wear, road noise. Upper balls joints bad. Replaced. Now they are shot again, same problem, excessive tire wear and road noise. 62K on first repair. Truck is used 90% highway driving, no towing, and no heavy loads. I have also had to replace lower ball-joints, tie rod ends, etc. Transmission has gone out twice. Front wheel bearings, and on and on. Front suspension design is junk!
10/29/04 drove car from jax, fl to sav. Ga. approximately half way there, check gauge and no oil pressure. Had car towed to service center. Said that the screen in the oil filter or pump was clogged and tons of sludge in the engine. They flushed the screen and the engine out and changed the oil. Car ran normal from there and drove back to jacksonville fine. Once back on jacksonville, the check gauge and no oil pressure is back. Car sitting in driveway, afraid to drive to work and no money to replace what is wrong this time. Second chrylser vehicle owed and should of learned the first time when I had a Dodge Caravan that had the transmission replaced 3 times and other numerous problems. Apparantly, this is a manufactuer defect in numerous products and they need to own up to the middle class people who cannot afford problems like these.
1999 Dodge Durango. Multiple problems with vehicle. 6,000 miles freeze plug; 48,691 tie rod end outer, serpentine belt; 63,851 transmission speed sensor; 66,002 miles ball joints front upper; 68,175 miles ball joints lower. Consumer paid out-of-pocket for each incident. I had extended insurance that was paid for when truck was bought, but was not given any information about it. Never recieved any info from fedelity insurance about extended insurance. During investigation, by myself, to report incidents to daimler Chrysler discovered on bill of sale that extended insurance had been paid for. Contacted daimler Chrysler and fidelity insurance. Daimler Chrysler reimbursed for parts of tie rods & upper ball joints; they refused to pay for anything else and claimed it was due to consumer's failure to maintain vehicle. Fidelity insurance would only refund up to a year from initial report of 08/04/04. Refused to reimburse for anything before. Submitted all documentation to fidelity, but have yet to recieve any reimbursement. Final incident on 09/04/04 has not yet been addressed by daimler Chrysler nor fidelity insurance. Truck has had multiple incidents of needing service -- all of which should not have to be replaced under 68,000 miles. Dodge refuses to take responsabilty of defective parts and vehicle. I have read multiple incident on-line of other Durango owners and mine is minor compaired to some. Everyone has had to replace ball joint, but multiple people have had to replace transmittions a number of time. I am stuck with a defective vehicle that if not gotten rid of will cost me thousands of dollars. My truck is paid off as of 10/2004, extended insurance is up at 72,000 miles. I am unable to afford buying another car that is appropriate to my family situation.
I have a 1999 Dodge Durango. In 2/04 I had to replace my transmission (45.000) miles. In 9/04 (47,000 miles) I now have to repalce my rear differential.
While the vehicle was park, the driver's child was able to shift gears without applying the brake pedal. This caused the vehicle to collide into an apartment. The vehicle was towed to the dealer for inspection. The cause has not been determined at this time.
Complaint regarding the ball joints on a 1999 Dodge Durango. The vehicles transmission was replaced at 50000 miles. Now the vehicle ball joints are failing prematurely. The consumer would like to know how long it will take to recall this problem.
While driving at 35 mph consumer heard a rattling sound coming from the front end. Vehicle was taken to a independent mechanic who determined that upper and lower ball joints were worn out on both sides. Also, consumer heard a clanking sound coming from the engine. Dealer examined the vehicle, and found that a new transmission was needed.
I had to replace the upper ball joints (both sides) on my 99 Durango when it had @ 50,000 miles. Brand new set of tires was wearing on the inside, took it to a mechanic and he said the ball joints were so bad he would not drive it across town. Replaced both ball joints and replaced tires. Then on Feb. 20,2004 with 93,000 miles on it the transmission went out. Spent $600 on ball joints, $350 on tires, and $3,200 on a transmission.
Consumer replaced the upper ball joints twice. Also, when brakes were depressed they pulsated. Rotors, pads, calipers, and master cylinder were replaced at least once. Also, transmission was replaced. Lower ball joints were also replaced.
A D V E R T I S E M E N T S
- Granger, IN, USA