PE 03-032, front suspension upper ball joint failure: Both upper ball joints have worn out prematurely. Manufacturer and dealer were informed of the problem.

- Cullman, AL, USA

Front ball joints are prematurely wearing. Dealer states vehicle will not pass state inspection with this defect.

- Burgess, VA, USA

Upper and lower ball joints failed.

- Ocoee, FL, USA

Upper ball joints needed to be replaced on our 1999 Dodge Durango after only 1.5 years of ownership.

- Kenosha, WI, USA

Failure of upper ball joints.

- Phoenixville, PA, USA

Brought vehicle in for routine service and was informed that all 4 ball joints (upper and lower) had dangerously excessive play and needed to be replaced immediately. I was informed that the ball joints (and tie rods) were in such poor condition that the vehicle was not safe to be driven even a short distance.

- Milford, MA, USA

Excessive wear over a short period of time at approximately 30,000 miles. Front structure of the vehicle was replaced. Also, control arm/upper and lower ball joints, and tie rod were replaced due to corrosion. There were no major injuries nor fatalities to report at this time.

- Petaluma, CA, USA

Consumer stated vehicle failed state inspection due to defective ball joints.

- Avon, MA, USA

Consumer stated that when he purchased tires in March of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. Later, took vehicle to another dealer and was told that ball joints were alright. Then, about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. However, since warranty expired consumer could not get help. Consumer stated that when he purchased tires in March of 2002 and wanted the tires aligned, he was told by dealer that ball joints were bad. Later, took vehicle to another dealer and was told that ball joints were alright. Then, about 2-3 weeks later while putting brakes on vehicle dealer noticed that wheels were wobbly due to defective ball joints. Vehicle was out of warranty and consumer is not orginial owner of vehicle so the manufacturer would not do anything to help. The estimate for repairs came to $1943.25.

- Friendswood, TX, USA

Consumer states while having vehicle serviced technician noticed both front ball joints needed to be replaced.

- Boise, ID, USA

Consumer stated the front tires were unable to be aligned because the upper ball joints needed to be replaced. The front end was unable to be aligned due to premature wear of the front ball joints.

- Rancho Murieta, CA, USA

The vehicles left upper ball joint wore prematurely. The dealership has been contacted. Please add any additional information.

- Sugar Land, TX, USA

Had replacement of the upper and lower ball joints as a result of early wear.

- Macungie, PA, USA

Upper/ lower ball joints, and tie rods needed to be replaced due to premature wear, per dealership.

- Elgin, IL, USA

Upper and lower ball joints replaced on my 1999 Dodge Durango after only 40,000 miles.

- Tarentum, PA, USA

I took my 1999 Dodge Durango in for an alignment. The dealer told me that the alignment could not be performed because of bad ball joints. They then told me that they had received a letter from diamler Chrysler regarding an inquire into faulty ball joints on the Durango. They told me to wait it out to see if a recall is going to be done or not. I worry that the ball joint could snap while driving and cause an accident. Is there anything pending on this issue or not? they gave me the option of replacing them for $800 and seeking reimbursement from diamler Chrysler. I doubt they would reimburse if they determine that there is not problem. It is a little suspicious since our Durango only has 50,000 miles on it. No part should wear out in that time frame under normal driving conditions.

- South Weber, UT, USA

A front wheel alignment was performed on the vehicle because the front tires were wearing on the inside. While driving over rail road tracks, the vehicle also felt as if it were going to lose control. While the alignment was being performed, the mechanic noticed that the front upper ball joints needed to be replaced.

- Palmdale, CA, USA

Consumer stated while having vehicle serviced technician noticed upper and lower ball joints needed to be replaced.

- Springfield, IL, USA

Upper ball joint worn out, my tires have been wearing out on the inside since I had bought the Durango brand new, dealership could not find out what was wrong, two weeks ago I took my Durango to tire store to have new tires and an alignment, they informed me that my upper ball joints were worn out and I was lucky that the front end did not fail, they did advise me that they have had around 20 Durangos in there shop that had the same thing wrong,

- Clarksville, TN, USA

While driving there would be severe vibration in the steering wheel. This causes the vehicle to drift from left or right. Would have a hard time controlling vehicle. Took vehicle to dealership, and mechanic indicated problem was the upper and lower ball joints on vehicle. Problem not repaired.

- Farmington, NH, USA