Front upper ball joints failed at 36,000 miles. Then 20,000 miles later, the wheel bearings failed.

- Point Pleasant, NJ, USA

Defective parts. No summary stated.

- New Holland, PA, USA

Took my 1999 Durango in for an alignment at 63000 miles and was told that both upper and lower ball joints and tie rods needed to be replaced. The technician told me that it was a very common problem on Durangos and that Dodge is aware of the problem. I took it to the dealer for a second opinion and he passed the lower ball joints but admitted the tie rods needed replacement. Took the car for a 3rd opinion today. He agreed with the first one, that the ball joints were real bad and needed immediate replacement. How did the dealer miss that"??? was it intentional" the other two were not Dodge affiliated garages. Total cost of repairs needed--$1000.

- East Amherst, NY, USA

Had to replace control arms/ball joints on 1999 Dodge Durango on a vehicle with less than 85000 miles. Cost ~$2,000.

- Hillsborough, NC, USA

While driving, the consumer heard a strange noise. The dealer determined that upper ball joints had to be replaced. The seal between the transfer case was leaking

- La Crosse, WI, USA

1999 Dodge Durango - lost both upper balls joints @ 55, 870 miles. Had numerous repairs on rear ABS system, replaced 2 ABS sensors and control module.

- Dallas, GA, USA

Ball joint noise. Appears to need replacement at 50,000 miles.

- Ronkonkoma, NY, USA

After seeing a report on cbsnews.com regarding premature ball joint failures on Dodge Durangos I thought I'd also add my information to your database. I had to have all 4 ball joints replaced on my 1999 Dodge Durango at approx 53,000 miles. I consider this to be premature. I've never replaced ball joints on any vehicle I own until "well" after 100K miles. (please note that the "day" listed is my best guess, it was at the end of the month of February and the vehicle failed the Massachusetts saftey inspection. (my mechanic said he sees Durango ball joint failures "all the time".) I should also mention that less than 2 years after I purchased the vehicle (brand new with only 91 miles on it), that I had to replace front rotors and disc brake pads due to excessive rotor warpping. I don't have the specific dates but I do know it wasn't covered under warranty even though the warranty was still in effect, (approx 30K miles as I recall). The vehicle only has highway miles on it and was used daily by my wife for her commute to work, (a middle school in worcester MA).

- Milford, MA, USA

I am the original owner of a 1999 Dodge Durango. It currently has 77,000 miles on it. I just watched a report on cbs eye on America about the NHTSA's investigation into faulty upper ball joints on the Dodge Durangos. I'm writing because in the report a gentleman described the symptoms he found, that when checked confirmed the ball join failure. I have been chasing those exact symptoms for the better part of 2003. No one has been able to diagnose the problem. I want to know how I can follow this issue and the best course of action for me to take immediately. I am one of those who lost a tech job 21 months ago, I am fighting to keep my family afloat financially while I secure another job - I cannot afford to perform preventively maintenance on my Durango - and it is not normal wear and tear, nor is it my fault. If Dodge should be held accountable, I need them to do so quickly...my family's safety is now at risk.

- Carlsbad, CA, USA

Have a 1999 Durango with 33,000 miles upper ball joints are badly worn, and need of replacement. Is there going to be a recall.

- Centennial, CO, USA

Upper and lower ball joints on 1999 Durango and inner tie rod end wear.

- Spring Grove, PA, USA

Had to replace both upper and lower ball joints on my 1999 Dodge Durango along with worn out tie rods on both sides. The truck ate through my tires in less then 26,000 miles and when I went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. This was my family vehicle with two kids and my wife who typically drives it. Know after 909 dollars for the repair I saw a report on cbs concerning this issue. I want to know how to get involved with this suit. This is not acceptable from my professional opinion.

- State Center, IA, USA

With 35000 miles on my 1999 Dodge Durango I was told by the dealer that my upper ball joints are bad. Front end making all kinds of bad noises. Dealer told me to hold off with the repairs because there was word that a recall was coming out to address the problem. That was 2 months ago, no word of a recall yet. After reading some other complaints sounds like my problem could be more than just ball joints.

- Battle Creek, MI, USA

My 1999 Dodge Durango after 50,000 miles must have all the ball joint and tie rods replaced. They could break any time and need to be replaced.

- Creve Coeur, MO, USA

I purchased a 1999 Dodge Durango at bertera Dodge in westfield, MA in June 1999. A year after, the vehicle failed the MA. State safety inspection due to loose upper ball joints. Bertera Dodge replaced them under warranty. In June 2001, the vehicle again failed the MA. State safety inspection. Bertera Dodge and Chrysler Corp. Both refused to replace the faulty upper ball joints, and I was forced to pay for the repairs myself. In Sept. 2003, the vehicle failed the MA state safety inspection for a third time for the same reason - faulty upper ball joints. Again both bertera Dodge and Chrysler customer service refused to help me. By this time, I had seen an article in my local paper about the NHTSA investigation, which I showed to the dealer, and asked customer service about. They told me that it was my problem and there was nothing they would do about it unless there was a recall. So again I was forced to pay for the repairs myself in order to pass the MA state safety inspection, so the vehicle could remain on the road. The only restitution I requested from Chrysler was to be reimbursed for my costs. I was told I would get nothing.

- Agawam, MA, USA

Vehicle was taken for a routing inspection, and inspector noticed that all four ball joints felled prematurely.

- Chelmsford, MA, USA

The ball joint failed on my 1999 Dodge Durango resulting in $2000 worth of repairs.

- Chelmsford, MA, USA

Upper and lower ball joint, front end, wheel bearing, rotors.

- Park Hill, PA, USA

I have owned my Dodge Durango (1999) for 4 and a half years my mechanic is in the process of replacing the ball joints for the second time in 2 years. I have talked to a number of Durango owners who have had the same problem. There surely must be a defect in the ball joints are something to have to go through this twice in two years. I have never owned a vehicle that the ball joints have given me this much trouble.

- Hanceville, AL, USA

I own a 1999 Dodge Durango slt. It has a 5.9L engine and is 4X4. My complaint is among the many who have filed to report the front upper and lower ball joints where going bad prematurely. I have replaced them approximately 30,000 miles due to premature wear. Went off again at 80,000 miles, and now at 92,000 miles I have to replace them again. I am going to use after market parts this time because the factory ones simply will not last long enough. This problem coupled with many other smaller problems has made the overall value of the vehicle go down and the re-sale value is among the lowest of all the SUV's on the market. I appreciate any attempts to remedy this problem and thank you for your time. If there is any way I can assist, please do not hesitate to notify me. Thank you.

- Apple Valley, CA, USA