When driving over bumps front suspension bounced. Consumer contacted the dealership. Mechanic informed consumerr that upper ball joints were wearing prematurely.

- Manton, MI, USA

The consumer had difficulty steering the vehicle because of the defective upper and lower ball joints.

- Richland, MI, USA

The vehicle was taken to the dealer for regular maintenance, and dealer found that the vehicle needed new bushings and ball joints.

- North Little Rock, AR, USA

With less than 55,000 miles two (2) upper ball joints, two (2) lower ball joints and two (2) inner brackets have all gone bad.

- Mt. Carmel, TN, USA

1999 Dodge Durango. During annual state vechicle safety inspection, upper and lower ball joints (left and right sides)were identified as approaching the safety wear limits. Even though the wear is premature at 49199 miles, I elected to replace all ball joints with ones which contain a zerk ( greasable) fitting. Vehicle was front end was aligned and returned to service. Cause is due to oem installed ball joints which are non greasable. Removed defective units were retained in hopes of a safety recall. Cost of repair was $686.29.

- Midland, PA, USA

Brought my vehicle in for repair at the Dodge dealership service dept. And they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. I took my 99 Durango in do to the "check engine" light was on. I was told that they are getting a lot Durango's in with the same loose ball joint problem. I was advised by the service dealer that this was a safety issue. My vehicle only has 67K miles. Thanks.

- Wichita, KS, USA

We bought our Dodge Durango with about 31,000 miles on it. After a few months around 49,000 miles we replaced the lower ball joints at a price of $600. We are now at 67,000 miles and we are need of replacing the upper ball joints. Around 60,000 miles we had to get the front evaparator core replaced. This has also had us to pay out another $900 to fix this problem.

- Clayton, NC, USA

While driving the steering wheel had a lot of play. The wheel turned at a 90 degree angle. The dealership indicated that this was caused by premature wear of the upper/lower ball joints.

- Los Gatos, CA, USA

Premature ball joint failure on my 1999 Dodge Durango.

- Hickory, NC, USA

Vehicle's front end vibrated at speed of 30 mph and faster. This occurred because upper/lower ball joints were defective and were replaced.

- Sylvania, OH, USA

While driving front end of vehicle shook, and the transmission stopped operating. Dealer determined that the front upper and lower ball joints were worn. Also, transmission pump stopped operating. Without oil the transmission gears seized and burned up. According to Dodge, fluids were jet black. Consumer had a rebuilt transmission and ball joints installed. Mechanic stated failure wasn't on the consumer's part. Consumer noted the transmission shouldn't fail at 55K miles.

- Ripley, WV, USA

NHTSA action number : PE03032. I am the original owner. There was loud intermittent clicking and clunking noise from under the front end while driving normal streets and speeds. I took it to my mechanic. They said the front end, including the ball joints, looked like it had never been lubed. They lubed it, and the noise went away. I have subsequently had this shop perform the manufacturer's recommended periodic lube and there has been no further problem. Prior to this, I had used quick lube service companies periodically as recommended by the manufacturer. All the quick lube shops produced computer printout documentation during the service indicating that there were no grease fittings (zerks) for the ball joints, etc., and therefore no lube was ever performed. I have some such documentation on file at home. This all leads one to believe that the problems with the Durango ball joint failures may have been more of a maintenance/service system miscommunication between the manufacturer and the quick lube shops, rather than a defect of the vehicle.

- North Las Vegas, NV, USA

Consumer took the vehicle to the gas station to have the front driver's side tire changed. The mechanic noticed that the driver's side upper and lower ball joints needed replacement due to corrosion.

- New Hope, PA, USA

When turning right/left there is a clicking/squeaking and popping noise coming from upper and lower ball joints. Took vehicle to dealer, and dealer replaced the upper and lower ball joints at 73,000 miles.

- Ocala, FL, USA

Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. Consumer stated that those occurrences took place long before the tv news of last Thursday 10-30-2003 about ball joint failures.

- Quincy, MA, USA

Consumer took vehicle to the dealership for inspection. Mechanic informed consumer that front upper ball joints were wearing prematurely. Consumer paid the mechanic to install the new ball joints.

- Emporium, PA, USA

Dealership was unable to perform a front alignment. This was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.

- Grand Rapids, MI, USA

After hearing about the upper ball joint problem on Dodge Durangos, a friend suggested I take my Durango into the shop. I did, and the upper and lower ball joints were worn out and required replacing. $1,700.

- Dallas, TX, USA

Bought a 99 Dodge Durango with 44,490 miles and right away discovered bad front tires and ball joints. Dealer replaced ball joints and I asked Dodge if it was a safe vehicle. They said you were investigating. Ball joints were replaced Sep 24.

- Bristol, TN, USA

I was informed yesterday that my 1999 Dodge Durango needs new ball joints from the perkins Dodge dealer in Colorado springs. I have 44,000 miles on this car - and I know about the class action suit. They want $600 to repair this defect.

- Colorado Springs, CO, USA