This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brought my vehicle in for repair at the Dodge dealership service dept. And they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. I took my 99 Durango in do to the "check engine" light was on. I was told that they are getting a lot Durango's in with the same loose ball joint problem. I was advised by the service dealer that this was a safety issue. My vehicle only has 67K miles. Thanks.
We bought our Dodge Durango with about 31,000 miles on it. After a few months around 49,000 miles we replaced the lower ball joints at a price of $600. We are now at 67,000 miles and we are need of replacing the upper ball joints. Around 60,000 miles we had to get the front evaparator core replaced. This has also had us to pay out another $900 to fix this problem.
While driving the steering wheel had a lot of play. The wheel turned at a 90 degree angle. The dealership indicated that this was caused by premature wear of the upper/lower ball joints.
While driving front end of vehicle shook, and the transmission stopped operating. Dealer determined that the front upper and lower ball joints were worn. Also, transmission pump stopped operating. Without oil the transmission gears seized and burned up. According to Dodge, fluids were jet black. Consumer had a rebuilt transmission and ball joints installed. Mechanic stated failure wasn't on the consumer's part. Consumer noted the transmission shouldn't fail at 55K miles.
NHTSA action number : PE03032. I am the original owner. There was loud intermittent clicking and clunking noise from under the front end while driving normal streets and speeds. I took it to my mechanic. They said the front end, including the ball joints, looked like it had never been lubed. They lubed it, and the noise went away. I have subsequently had this shop perform the manufacturer's recommended periodic lube and there has been no further problem. Prior to this, I had used quick lube service companies periodically as recommended by the manufacturer. All the quick lube shops produced computer printout documentation during the service indicating that there were no grease fittings (zerks) for the ball joints, etc., and therefore no lube was ever performed. I have some such documentation on file at home. This all leads one to believe that the problems with the Durango ball joint failures may have been more of a maintenance/service system miscommunication between the manufacturer and the quick lube shops, rather than a defect of the vehicle.
Consumer took the vehicle to the gas station to have the front driver's side tire changed. The mechanic noticed that the driver's side upper and lower ball joints needed replacement due to corrosion.
When turning right/left there is a clicking/squeaking and popping noise coming from upper and lower ball joints. Took vehicle to dealer, and dealer replaced the upper and lower ball joints at 73,000 miles.
Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. Consumer stated that those occurrences took place long before the tv news of last Thursday 10-30-2003 about ball joint failures.
Dealership was unable to perform a front alignment. This was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.
After hearing about the upper ball joint problem on Dodge Durangos, a friend suggested I take my Durango into the shop. I did, and the upper and lower ball joints were worn out and required replacing. $1,700.
Bought a 99 Dodge Durango with 44,490 miles and right away discovered bad front tires and ball joints. Dealer replaced ball joints and I asked Dodge if it was a safe vehicle. They said you were investigating. Ball joints were replaced Sep 24.
I was informed yesterday that my 1999 Dodge Durango needs new ball joints from the perkins Dodge dealer in Colorado springs. I have 44,000 miles on this car - and I know about the class action suit. They want $600 to repair this defect.
While driving at any speed there was a knocking noise coming from the front tires. Upon inspection of the vehicle by the dealership, they indicated that the noise was due to defective upper/lower ball joints.
Premature wear out of Dodge Durango front suspension components including both front lower ball joints, left front inner tie rod, and right front upper ball joint.
Excessive wear on the upper and lower control bushings as well as ball joints on the front suspension components. Vehicle has less than 31,000 miles and is just over three years old.
I own a 1999 Dodge Durango and had to have the ball joints replaced last year. The mechanic said it was premature failure...that they shouldn't have worn out that fast. The repair cost me $472.42. When the recall is published/finalized what type of reimbursement are those of us who already replaced the ball joints going to receive" how soon will the recall go into affect" I love my Durango, but in the 3 years I've owned it I have had to replace several front end components including tie rods, ball joints, A-arms, tires because of uneven wear due to the out of wack front end, etc. Just keeping my Durango "road-safe" for my self and my family is becoming an ever increasing expense. I certainly expect the preventive maintenace expenses...but all the parts wearing out prematurely is a problem! something needs to be done from Chrysler to make this right with all Durango/Dakota owners and it needs to be done quickly before any more accidents, or worse yet, fatalities occur because of these ball joints.
A D V E R T I S E M E N T S
- Wichita, KS, USA