This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Required premature replacement of the upper ball joints. Lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. Car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts.
I have a 1999 Dodge Durango which just turned 30,000 miles and brought it to the dealer on approximately October 9th, 2003, to have it checked over, because warranty is up November 1. I was astounded when the dealership told me the ball joints were wearing, and would eventually need replacing. I saw the broadcast on "eye on America" on 10/26/2003. I am in the dilemma of weather or not to get the extended warranty or wait to see if there is a recall.
While driving 65 mph, the front ball joints snapped, causing the front drivers' side tire to disconnect from the vehicle. The consumer managed to pull over and had the vehicle towed. The ball joints, nuts, struts, rotor, and knuckle(s) were replaced. An additional tire and cap were purchased for the inside tire wear and all the tires were replaced. The tire wear remained abnormal.
- Bellevue, MI, USA
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While driving at any speed consumer heard a noise from the front of the truck. After being serviced for brakes the cause was identified as the ball joints malfunctioned, and needed to be replaced.
While driving at normal speed vehicle made a squeaking noise and vibrated at 60 mph. Vehicle was taken to the dealer, and the dealer stated upper and lower ball joints were defective/two inner tie rods broke, and right axle seal leaked.
Took my 1999 Durango in for an alignment at 63000 miles and was told that both upper and lower ball joints and tie rods needed to be replaced. The technician told me that it was a very common problem on Durangos and that Dodge is aware of the problem. I took it to the dealer for a second opinion and he passed the lower ball joints but admitted the tie rods needed replacement. Took the car for a 3rd opinion today. He agreed with the first one, that the ball joints were real bad and needed immediate replacement. How did the dealer miss that"??? was it intentional" the other two were not Dodge affiliated garages. Total cost of repairs needed--$1000.
While making a right turn a grinding noise was coming from the front driver side wheel. Vehicle was taken to the dealer, and mechanic replaced the lower ball joint on the driver's side front wheel.
After seeing a report on cbsnews.com regarding premature ball joint failures on Dodge Durangos I thought I'd also add my information to your database. I had to have all 4 ball joints replaced on my 1999 Dodge Durango at approx 53,000 miles. I consider this to be premature. I've never replaced ball joints on any vehicle I own until "well" after 100K miles. (please note that the "day" listed is my best guess, it was at the end of the month of February and the vehicle failed the Massachusetts saftey inspection. (my mechanic said he sees Durango ball joint failures "all the time".) I should also mention that less than 2 years after I purchased the vehicle (brand new with only 91 miles on it), that I had to replace front rotors and disc brake pads due to excessive rotor warpping. I don't have the specific dates but I do know it wasn't covered under warranty even though the warranty was still in effect, (approx 30K miles as I recall). The vehicle only has highway miles on it and was used daily by my wife for her commute to work, (a middle school in worcester MA).
Had to replace both upper and lower ball joints on my 1999 Dodge Durango along with worn out tie rods on both sides. The truck ate through my tires in less then 26,000 miles and when I went to get an alignment done they told me not to drive the vehicle until the repair has been replaced. This was my family vehicle with two kids and my wife who typically drives it. Know after 909 dollars for the repair I saw a report on cbs concerning this issue. I want to know how to get involved with this suit. This is not acceptable from my professional opinion.
A D V E R T I S E M E N T S
- Sioux Falls, SD, USA