This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loud popping of front end when turning.vibrates through steering wheel.not able to get alignment because of bad tie rod ends, has not failed yet but do not trust vehicle with family as passengers.heard of possible recall on tie rod ends for Dodge.vehicle is 1999 Durango.
Consumer was coming out of the driveway and going to the corner, while making a left turn, the left wheel tie rod snapped out of position causing the vehicle to slump to the ground. Consumer pushed the vehicle to the curb, and called a tow truck. Provide further details.
Noise coming from front suspension, tires wearing incorrectly. During a realignment it was disovered that the top ball joints and inner tie rods were very badly worn at 36,000 miles. Replaced the top balls joints, inner tie rods, alignment and tires. $1200 repair charges for a fairly new vehicle. Alls joints do not were out that quickly. Design issue or bad parts, I'd like to know which.
I have had my 1999 Durango for four years. I have seen a failure of my front-end ball joint. Is this problem for 1999 as wide-spread as the 2000-2004 models?
No crash. I am writing to let you know that only because of an honest Dodge mechanic that I happened to meet I was warned to have my ball joints and tie rods examined on my 1999 Dodge Durango. I had no notice that there was anything wrong with them. My Durango had approximately 52K miles on it. Nearly all highway miles, no offroading. I had to replace these at a cost of nearly $2,000. I investigated at the time and found out that I was lucky that my tire had not fallen off. I am submitting this to you because I was told that there is an existing investigation ongoing on this subject and I wanted you to be aware of another case. Thank you!
While driving 20 mph the front driver side tie rod broke without warning. As a result the driver lost control off the vehicle momentarily, however was able to gain control and pulled off the road. In addition to the broken tie rod all four ball joints were excessively worn and had to be replaced. The consumer contacted the manufacturer customer service line and was told that the problems his vehicle was having was not currently recall. The consumer was also told that his repair cost could not be reimbursed because they were made at a non Dodge dealer.
1999 Dodge Durango. Multiple problems with vehicle. 6,000 miles freeze plug; 48,691 tie rod end outer, serpentine belt; 63,851 transmission speed sensor; 66,002 miles ball joints front upper; 68,175 miles ball joints lower. Consumer paid out-of-pocket for each incident. I had extended insurance that was paid for when truck was bought, but was not given any information about it. Never recieved any info from fedelity insurance about extended insurance. During investigation, by myself, to report incidents to daimler Chrysler discovered on bill of sale that extended insurance had been paid for. Contacted daimler Chrysler and fidelity insurance. Daimler Chrysler reimbursed for parts of tie rods & upper ball joints; they refused to pay for anything else and claimed it was due to consumer's failure to maintain vehicle. Fidelity insurance would only refund up to a year from initial report of 08/04/04. Refused to reimburse for anything before. Submitted all documentation to fidelity, but have yet to recieve any reimbursement. Final incident on 09/04/04 has not yet been addressed by daimler Chrysler nor fidelity insurance. Truck has had multiple incidents of needing service -- all of which should not have to be replaced under 68,000 miles. Dodge refuses to take responsabilty of defective parts and vehicle. I have read multiple incident on-line of other Durango owners and mine is minor compaired to some. Everyone has had to replace ball joint, but multiple people have had to replace transmittions a number of time. I am stuck with a defective vehicle that if not gotten rid of will cost me thousands of dollars. My truck is paid off as of 10/2004, extended insurance is up at 72,000 miles. I am unable to afford buying another car that is appropriate to my family situation.
My 1999 Dodge Durango has been diagnosed with failed ball joints and tie rods. After investigating, I have found that this is a pervasive issue with these vehicles and should be rectified with a recall. This is a dangerous situation and has, from the descriptions I have read, come close to causing serious harm.
Inner and outer tie rods both sides need to be replaced. Upper and lower ball joints need to be replaced. Tires prematurely worn due to front end falling apart. "Dodge dealer says vehicle could loose control or wheel fall off if not replaced. Dodge dealer also said should be a factory recall due to safety and number of complaints but said too expensive to move on without being ordered to correct issues." $1,951 not including cost of tires.
Shaking and shimmy in the front end when driving on roads front end would shake uncontrollably, need to replace both side of upper and lower ball joints and tie rod ends all was worn out at 80000 miles also transmission wouldn't shift, speed sensor bad on transmission, old parts available certified mech did replacement and had to have it re-aligned.
I want to add my complaint against Dodge for the ongoing investigation into the possible recall of the 1999 Dodge Durango for failure of front-end tie rods and ball joints. My understanding is that the NHTSA has an ongoing investigation into the failure of these parts on this model year Durango. Just last week at 55K original owner miles I had to replace the ball joints and tie rods.
Consumer complained about a steering problem. Vehicle was taken to the dealership, who indicated that both ball joints and tie rods were defective and needed to be replaced.
We pulled into a parking spot and the car felt like it had run over something (although there was nothing there). The tie rod had come un-done and all control over steering on the left side was lost. Had we been anywhere other than in a parking space, the results could have been fatal. We had it towed and are having the part replaced. They are also replacing the same part on the right side.
1999 Dodge Durango with about 75,000 miles. I noticed that the tires started to vibrate the steering column and I took it to a service center. They found 2 bad upper ball joints and two bad tie rod ends. One of the ball joints was about ready to fall apart. I had them replace all bad components and realign the front end. Also I had to replace the front brakes (2nd) time since I have had this vehicle and may have to replace the rotors as well as they may be worn thin.
The tie rod seperated from the vehicle causing the front driver side tire to turn completely sideways. Vehicle was towed to dealers and the cause of the problem is still undetermined.
When turning the steering wheel to the left or right, the consumer would hear a clicking sound. The vehicle was serviced, and the dealer informed the consumer that the ball joints and the tie rods were loose. While the vehicle was in motion, there was a loud squealing sound and when a bump was hit, the front end squeaked loudly.
1999 Dodge Durango had worn ball joints and steering end links. Was making a popping sound evertime I turned left or right squeeked when I went over bumps.
A D V E R T I S E M E N T S
- Houston, TX, USA