This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was just driving down the road and noticed my headset was pushing out toward my head. Upon inspection, it had been deployed but there was no accident that caused it. It is now pressing against my head all the time while I am driving and cannot be pushed back to normal position. Many news reports on this happening in all US cities: https://abc11.com/headrest-deploy-malfunction-safety-troubleshooter/5908516/ The repair estimates are between $700-$900, but those that report it to the local news station the manufacturer sometimes fixes it for free! This should be recalled! Help!
on 5/22/22 at 88,530 miles, we were stopped at a light - NO ACCIDENT! the passenger side seat headrest exploded forwarded, hitting my wife in the head, causing her extreme neck/back pain. She is seeing doctor regarding her neck/back.
passenger side air activated head rest engaged with piston intact. plastic holding piece broke apart. now the headrest is apart and there is no head restraint on the passenger side this it is a health and safety issue.
The drivers head rest deployed while my vehicle was parked at home overnight. This vehicle is equiped with active head restrain and is supposed to deploy in case of a rear ended accident.
On 10/13/2021 the front passenger seat headrest activated for no apparent reason. The van was at a complete stop. After inspecting the headrest I determined the plastic had broke and allowed the headrest to spring forward. The rod that locks the headrest in the normal position was still in the clamp indicating that the computer did not activate the headrest. The plastic holding the rod broke. Luckily the passenger was leaning up preparing to exit the vehicle so the headrest did not hit him in the back of the head. I called the dealer and asked if there was a recall for this issue and they indicated there was not.I believe this is an extremely unsafe incident and am afraid that the driver-??s side might be next.I believe it could cause serious head and neck injuries if falsely activated. I have researched and found many complaints about the same issue. I have temporarily put a strap on the headrest to hold it closed.
While exiting our parked 2015 Town and Country, the driver side active headrest on my wife-??s van went off. There was no collision or jarring of the vehicle. We contacted the dealer and were told it would have to be repaired out of pocket. I have seen this problem online and feel as though a recall should have been in place.
The headrest opened without warning or collision while driving down the highway. Driving at about 45 mph while slowing down going over rumble strips. The plastic housing that holds the bar which hold the headrest down had broken. The bar is still heald by two teeth.
While parked, engine not running and un-occupied, the front passenger head rest deployed. Internal parks were observed to be broken and unable to return the head rest to it's closed position
Back windshield shattered suddenly. Nothing hit it. Defective. Shattered due to weak corner/ defective. Seatbelt buckle broken in back seat. Driver headrest deployed. Transmission went up at 80,000 miles.
The active head restraint on the right front seat inadvertently deployed. The vehicle was not involved in any kind of impact and no airbag deployment took place. The head restraint will not reset due to the sled bracket being broken.
The head rest on the driver's seat deployed while sitting in our driveway, unoccupied. It is the same problem with the active head rest inadvertent deployment detailed in PE19-014.
Driver seat got stuck in up position. Seat will not go down and peddles won't adjust. The air bag in the head rest discharged while sitting at a red light. Not very satisfied.388rks
Driver headrest deployed randomly. Car wasn't in any sort of collision. Plastic support inside headrest failed. Plastic holds small bar that engages with electronic powered clips.
A D V E R T I S E M E N T S
- Rogersville, MO, USA