This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to take my car to the dealership about 2 years ago for my headrest popping out and the said there was a recall then. I want to know if there still is a recall because my passenger headrest has done the same thing. Also my blindspot warning is not working. Also my video system does not work.
I was driving down the highway and there was a loud bang and something hit me in the back of my head. It felt like something was thrown and me with significant force from behind. The headrest exploded for no apparent reason while we were traveling 65 miles per hr and threw me forward as I was driving. This could have caused serious harm to me personally or could have caused an accident and harm to other vehicles or my daughter that was riding in the passenger seat.
The middle row seats headrest will not latch the headrest just drops down and it could fall off and hurt someone if we were to get into a crash. We can not use that seat with a headrest that is faulty.
- Chisholm, MN, USA
Search CarComplaints.com for these popular complaint phrases...
Car was parked and I was standing outside the front passenger door. When I pulled the seat recline lever, the seat back shot forward quickly and the headrest exploded open. I cannot push it back into place OR take the headrest out. It is available for inspection, however I need to get it fixed for safety concerns asap. Anyone sitting in the passenger seat cannot keep their head in proper alignment, over their shoulders. Their head is forced forward. Not only uncomfortable, but mechanically unsafe. There was no warning lights or known malfunctions prior to the incident.
While the car was parked in the garage, person sat in the passenger seat and buckled, leaned back against the headrest and the headrest impact function triggered, pushing fully forward. Following Chrysler-??s instructions on resetting it, I found the plastic locking mechanism was completely broken off.
Both headrests in the vehicle have malfunctioned and popped without the occurrence of an accident. The headrests are broken and cannot be reset in their proper functioning position. Therefore, it poses a safety hazard for occupants. The components have not been inspected by the manufacturer or anyone else other than the owner of the vehicle. There are no indicators denoted the issue.
Headrest came apart. Metal rod held by plastic gave way and now the rod cannot stay in the plastic housing correctly. Plastic is broke on both ends of the metal rod
The front passenger side headrest exploded forward while parked and it cannot be reset. It appears that plastic clips inside of the headrest snapped. The fact that the same type of headrest is installed on the drive side is extremely concerning because should it malfunction the same way while driving myself of my children could become involved in an accident when it hits the drive in the back of the head while on the road. There was no jolt or warning whatsoever we head a popping sound while the vehicle was parked and the headrest shot forward with extreme force.
I was just driving down the road and noticed my headset was pushing out toward my head. Upon inspection, it had been deployed but there was no accident that caused it. It is now pressing against my head all the time while I am driving and cannot be pushed back to normal position. Many news reports on this happening in all US cities: https://abc11.com/headrest-deploy-malfunction-safety-troubleshooter/5908516/ The repair estimates are between $700-$900, but those that report it to the local news station the manufacturer sometimes fixes it for free! This should be recalled! Help!
on 5/22/22 at 88,530 miles, we were stopped at a light - NO ACCIDENT! the passenger side seat headrest exploded forwarded, hitting my wife in the head, causing her extreme neck/back pain. She is seeing doctor regarding her neck/back.
passenger side air activated head rest engaged with piston intact. plastic holding piece broke apart. now the headrest is apart and there is no head restraint on the passenger side this it is a health and safety issue.
A D V E R T I S E M E N T S
- Durham, NC, USA