10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
8 / 1
Average Mileage:
38,910 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Chrysler Town & Country accessories - interior problems

accessories - interior problem

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2015 Chrysler Town & Country Owner Comments (Page 1 of 3)

problem #60

Aug 042023

Town & Country

  • miles

A D V E R T I S E M E N T S

I had to take my car to the dealership about 2 years ago for my headrest popping out and the said there was a recall then. I want to know if there still is a recall because my passenger headrest has done the same thing. Also my blindspot warning is not working. Also my video system does not work.

- Durham, NC, USA

problem #59

May 212024

Town & Country

  • miles
I was driving down the highway and there was a loud bang and something hit me in the back of my head. It felt like something was thrown and me with significant force from behind. The headrest exploded for no apparent reason while we were traveling 65 miles per hr and threw me forward as I was driving. This could have caused serious harm to me personally or could have caused an accident and harm to other vehicles or my daughter that was riding in the passenger seat.

- Thomaston, CT, USA

problem #58

May 082024

Town & Country

  • miles
The passenger side headrest popped forward while parked in parking lot.

- Hagerstown, MD, USA

problem #57

Mar 212024

Town & Country

  • miles

A D V E R T I S E M E N T S

When moving the front seats, unexpectedly, the front headrest, engaged and moved forward violently. Unable to move it back to its original position.

- Carlsbad, CA, USA

problem #56

Dec 132023

Town & Country

  • miles
The middle row seats headrest will not latch the headrest just drops down and it could fall off and hurt someone if we were to get into a crash. We can not use that seat with a headrest that is faulty.

- Chisholm, MN, USA

problem #55

Oct 032023

Town & Country

  • miles
Car was parked and I was standing outside the front passenger door. When I pulled the seat recline lever, the seat back shot forward quickly and the headrest exploded open. I cannot push it back into place OR take the headrest out. It is available for inspection, however I need to get it fixed for safety concerns asap. Anyone sitting in the passenger seat cannot keep their head in proper alignment, over their shoulders. Their head is forced forward. Not only uncomfortable, but mechanically unsafe. There was no warning lights or known malfunctions prior to the incident.

- Melbourne Beach, FL, USA

problem #54

Aug 222023

Town & Country

  • miles

A D V E R T I S E M E N T S

headrest opened driving down the road and broke the plastic clips, now i have a loose headrest

- Shelbyville, TN, USA

problem #53

Aug 122023

Town & Country

  • miles
While the car was parked in the garage, person sat in the passenger seat and buckled, leaned back against the headrest and the headrest impact function triggered, pushing fully forward. Following Chrysler-??s instructions on resetting it, I found the plastic locking mechanism was completely broken off.

- Hendersonville, NC, USA

problem #52

Feb 282023

Town & Country

  • miles
Both headrests in the vehicle have malfunctioned and popped without the occurrence of an accident. The headrests are broken and cannot be reset in their proper functioning position. Therefore, it poses a safety hazard for occupants. The components have not been inspected by the manufacturer or anyone else other than the owner of the vehicle. There are no indicators denoted the issue.

- Belleville, IL, USA

problem #51

Jun 012022

Town & Country

  • miles
Car passenger headrest is deployed and cylinder 6 is misfiring as described under the recall description from the previous years vehicles recalls.

- Colton, CA, USA

problem #50

Oct 222022

Town & Country

  • miles

A D V E R T I S E M E N T S

The passenger front seat active headrest deployed while car was parked for no reason.

- Altoona, IA, USA

problem #49

Sep 082022

Town & Country

  • miles
Headrest came apart. Metal rod held by plastic gave way and now the rod cannot stay in the plastic housing correctly. Plastic is broke on both ends of the metal rod

- Palmetto, FL, USA

problem #48

Sep 092022

Town & Country

  • miles
The front passenger side headrest exploded forward while parked and it cannot be reset. It appears that plastic clips inside of the headrest snapped. The fact that the same type of headrest is installed on the drive side is extremely concerning because should it malfunction the same way while driving myself of my children could become involved in an accident when it hits the drive in the back of the head while on the road. There was no jolt or warning whatsoever we head a popping sound while the vehicle was parked and the headrest shot forward with extreme force.

- Mexico, MO, USA

problem #47

Sep 052022

Town & Country

  • miles
Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.

- Rogersville, MO, USA

problem #46

Aug 082022

Town & Country

  • miles
Front passenger active head restraint (headrest) activated without a collision event.

- Spring, TX, USA

problem #45

Aug 022022

Town & Country

  • miles
I was just driving down the road and noticed my headset was pushing out toward my head. Upon inspection, it had been deployed but there was no accident that caused it. It is now pressing against my head all the time while I am driving and cannot be pushed back to normal position. Many news reports on this happening in all US cities: https://abc11.com/headrest-deploy-malfunction-safety-troubleshooter/5908516/ The repair estimates are between $700-$900, but those that report it to the local news station the manufacturer sometimes fixes it for free! This should be recalled! Help!

- Mckinney, TX, USA

problem #44

Jun 272022

Town & Country

  • miles
Unprompted, the active head restraint(headrest) deployed.

- Windsor, VA, USA

problem #43

Jun 112022

Town & Country

  • miles
Was driving down the road and the front passenger seat headrest blew apart for no reason at all

- Cocoa, FL, USA

problem #42

May 222022

Town & Country

  • miles
on 5/22/22 at 88,530 miles, we were stopped at a light - NO ACCIDENT! the passenger side seat headrest exploded forwarded, hitting my wife in the head, causing her extreme neck/back pain. She is seeing doctor regarding her neck/back.

- Rockville, MD, USA

problem #41

Feb 162022

Town & Country

  • miles
passenger side air activated head rest engaged with piston intact. plastic holding piece broke apart. now the headrest is apart and there is no head restraint on the passenger side this it is a health and safety issue.

- Cedar Falls, IA, USA

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