This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine just shuts off without warning. Sometimes it will restart immediately, sometimes it just cranks for a min, then kicks over and runs rough eventually smoothing out. We have noticed the key is rotating out of the on position, sometimes fully into acc, sometimes just a little out of on. 2 dealers have looked at it, but the computer doesn't log any codes and they cant replicate the issue, so the mechanics can't fix anything. This falls inline with the L25 recall issues. This van was built 2 weeks after the L25 recall stops. I have found the parts online for under $20 but cannot replace them as the computer needs programmed. This vehicle is dangerous to us and everyone else on the road around us as we have no power steering or power brakes.
This incident has happened several times. Car stalls while driving at any speed. It will then restart immediately. This is a dangerous situation and almost caused a couple of wrecks. Chrysler says there are no recalls on this vehicle and hard to diagnose. Yet on other 2010S 4.0 vehicles there are recalls for the exact same problem.
The contact owns a 2010 Chrysler Town and country. While driving at 45 mph, the vehicle stalled and an unknown warning light illuminated. The failure recurred several times. The vehicle was able to restart on the second attempt. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 142,000.
Vehicle ignition turns off while slowing down (I.e. 15-30 mph). Power steering and power brakes become inoperable almost causing multiple rear end collisions. Car must come to a stop - be put in park - and restarted. This has happened 9 times in the last two months - twice in the last two days. Chrysler dealer could not find any issues and did routine transmission and fuel injection maintenance just over a week ago. Problem has only gotten worse.
- Davison, MI, USA
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Vehicle shuts off without warning during operation. After driving for about 3.5 miles vehicle shut off in the middle of a left hand turn through an intersection. Radio remains on, but engine, power steering, power brakes stop working, traction control dash light illuminates. Electronic key appears to still be in the run position, and the vehicle can be restarted by shifting to neutral and turning key to off position and back to start. Has happen multiple times, taken to dealership and they were unable to identify a problem. Chrysler also refused to mention or acknowledge existing recall for what appears to be this exact problem because this vehicle was manufactured a few days outside the effective dates of the recall.
The contact owns a 2010 Chrysler Town and country. While driving approximately 65 mph, the engine stalled without warning. The contact shifted the vehicle into neutral and restarted the vehicle; however, the failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing, which produced unknown failure codes. The vehicle had not been repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V373000(electrical system). The approximate failure mileage was 55,000.
Van engine will randomly stall when in drive and in motion which leaves the driver unexpectedly without power steering and power brakes (and perhaps without active airbags?). this has happened several times within the past month. The local Chrysler dealer is unable to duplicate or find the issue. No active or any relevant codes (dtc's) stored in the PCM. Observations: Has only happened on a gravel road (luckily - with low speeds). Traction control light is illuminated every time. Upon coming to a stop and once the van is put back into park or neutral, it will immediately restart.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 20 mph, the vehicle suddenlystalled. After restarting the engine, the vehicle resumed normal operation. However, the failure recurred. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure but no solution was offered. The contact was informed that the vehicle was not included in recall NHTSA campaign number 14V373000 (electrical). The vehicle was not repaired. The failure mileage was 63,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning. The vehicle was able to restart and was taken to the dealer for diagnostic testing. The failure was unable to be duplicated. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
On multiple occasions vehicle has stalled a low speeds or while stopped at light. Vehicle restarts immediately with no issues. There is no warning of noise or stuttering prior to stalling.
Vehicle shut off, lost steering, brakes and all electrical, except for the stability control light which was illuminated. I was able to navigate to the side of the road. I was able to restart the car. This has happened several times since. Contacted Chrysler who said they had no info on any such problem.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was taken to the dealer for diagnostic testing, however no results were provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2010 Chrysler Town and country. While driving 15 mph on a dirt road, the vehicle drove over a bump and the engine stalled. The vehicle restarted and resumed normal operation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000. Updated 10/24/14 the consumer stated once the vehicle was started the ignition switch would stick slightly in the start position. The switch would turn to the accessory position causing the engine to turn off. Updated 04/20/2015
The contact owns a 2010 Chrysler Town and country. The contact stated that while attempting to start the vehicle, a loud abnormal clicking sound emitted from the engine. The problem persisted. The egr valve was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. Updated 10/10/14 the consumer stated the vehicle stalled. Updated 11/18/14
Hose and tube, heater return, heater supply and return asm Chrysler pn 04677603al has 2 plastic Y-connectors(going to front seat heater, rear seat heater and transmission) that splits at the seam and antifreeze sprays onto hot engine causing steam that impairs vision of the road.the one that split on ours was the Y-connector closest to the engine block(probably gets the hottest antifreeze).the local Chrysler dealer parts person says they probably sell 3 of these $105 plus tax asm per week so he knew what I needed before I finished telling him all the details.he just needed my VIN no. To get the right pn as there is yet another pn for the 3.8 litre engine that has the same issue (and maybe other pns for other engine sizes.the dealer says there is no recall for this common failure on the 2008-2012 models.
The contact owns a 2010 Chrysler Town and country. The contact stated while driving approximately 55 mph, the engine stalled with the illumination of the engine and electronic control module warning indicators. The vehicle failed to restart and was towed to an authorized dealer for diagnosis. The dealer was unable to locate a problem. The manufacturer was not notified of the issue. The approximate failure mileage was 52,000.
Engine is using excessive oil with no obvious burning through exhaust or leaks on the ground. Vehicle now has 71,000 on it and uses quart of oil every 500 or so miles. Vehicle seems to run fine, just uses oil.
I want to report a problem with Chrysler Town and country touring 4D passenger extended van with 3.8L engine. Purchased the car from carmax in May 2014 and took it on it's first trip over the 4th of July weekend. I checked the oil before I left and it was full and golden in color as it should be. The trip was from vienna, Virginia to camilla, Georgia and lasted 10 days covering 1800 miles. I started receiving oil maintance warnings on July 11 which is unusal and checked the oil. To my astonishment the engine was almost dry and what little oil I could see was black in color. It took 3 1/2 quarts of oil to bring the van back up to full capacity!! in doing research about this abnormal instance it appears from the number of complaints already filed that Chrysler and yourself have known about this problem of excessive oil usage that leads to engine malfunction for a while. It appears the solutions are value stem seal replacment, PCV value replacement and finally a full engine ring job as last resort. I was a previous owner of a 1993 chrylser Town & Country with 220,000 miles on it and it would burn 1/2 quart in 3000 miles at the most. There needs to be an investigation into the faulty 3.8L Chrysler engine and a recall should be issued immediately to prevent safety issues from needless blown engines with family members aboard. There is no indication of engine leaks or with the exhaust usage. This engine just consumes ridiculous amounts of oil more than the 1 quart per 750 miles Chrysler claims is nomal which in this day and age is ridiculous also.
A D V E R T I S E M E N T S
- North Canton, OH, USA