This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While at a stop light then turning green to go, I normally proceed to accelerate the vehicle lose acceleration, and smoke emitted from under the hood and clouding my driving vision, I was able to pull over in heavy traffic without incident, then opened the hood since, I did not see anything I assumed it was safe to proceed, upon opening the hood, I was surprised and sprayed in the face and hands from boiling antifreeze, I immediately closed the hood suffering minimum injury, I was able to use the flashlight the car came with and inspected the vehicle and found the coolant heater hose fitting fractured causing the coolant to spill, and spray everywhere. I was able to contact a friend and being close to home we were able to push it all the way home. Under further investigating this seems to be a common problem Chrysler never addressed, it appears to happen on the 2008-2010 models if you have this problem you can do what I did and save 800 https://www.youtube.com/watch?V=dbnyzqd9ld8. It appears thousands of people have this problem. I managed to suffer minor burns to the hands and face, and days latter only had water blisters. The vehicle was not taken to the dealer for inspection because the dealer stated a diagnostic fee will be needed, and was quoted around 800 for the fix, I was able to fix it with $40 as the video shows in the link above. The vehicle was not repaired. The manufacturer was made aware of the incident infact when I called and told them I was injured all they said was O-ok that's it then proceeded to take my complaint, and added we can do nothing till you get it diagnosed, at this time I have no funds for this so this problem will be a diy fix however from the coolant spraying and saturating every electrical component under the hood we have no idea what problems lay ahead due to this defect Chrysler never addressed. The failure mileage was 29,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 70 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. Updated 6/8/15 updated 11/6/15
Consistent with a current recall of 2010 Chrysler Town and country vehicles, the engine will just shut off and stop running without warning while driving. The vehicle will lose power without warning, power steering and power brakes, although all battery functions will still operate. This has happened numerous times while driving. I have asked Chrysler service departments to look at the vehicle, but they tell me they can't find anything wrong. There is a recall that describes what I'm experiencing exactly, but according to Chrysler, my van is not a part of the recall and even if it was, there have not been replacement parts available for this recall for 2-3 years. This is completely irresponsible on Chrysler's part. This problem is serious and could easily result in a collision.
Out of nowhere vehicle stops running, no check engine lights, but van shuts off. This has happened a dozen or so times in the last few weeks. Took the van to local shop for diagnostic test. No codes appeared, tested fuel pump and egr value, not problems there. Mechanic unable to detect issue. I've noticed other complaints online and a recall for 2010 Chrysler T&C vans, but not my vehicle (built on 9/26/2012).
Van unexpectedly shut down completely. Idle at red stop light, noticed traction control sensor was stuck on even though road conditions were normal, no rain, no snow so didn't think much of it. Seconds past, stop light turned green, went to drive via giving the car gas and nothing happened, brakes weren't being recognized, steering was extremely tight. Realized at that point that the van completely shut down (in drive! ignition on!) was able to coast to the side. Turned ignition to off, restarted. Now afraid to drive because I don't understand what happened. I could have totally been rear ended since this happened so suddenly. I was lucky to not be on a major street or roadway. Now I am getting no answers from Chrysler Corp. I feel its part of this revised L25 recall I seen on NHTSA.
- Elwood, IL, USA
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Driving my Town and country Chrysler minivan full of girl scouts and the engine shutoff without warning. A car came very close to hitting us. I put on my hazards and pulled over in order to put the van in park and restart the van. We could have been severely injured if the car behind me had hit us.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
As I was driving my kids to school in my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and glided over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
Driving my Town and country Chrysler minivan to work and the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. I could have been severely been injured if the car behind me had hit me.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
Driving my Town and country Chrysler minivan the engine shutoff without any warning! I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My whole family was with me. We could have been severely injured if the car behind me had hit me.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and I glided over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle stalled. The vehicle was able to restart and functioned as normal. The failure occurred on multiple occasions. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that while at a traffic stop, the vehicle decelerated and smoke started to emit from under the hood. After inspecting the vehicle, the contact found that the coolant holder and the heater hose fitting fractured causing the coolant to spill. The contact suffered minor burns to the hands and face. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000. Updated 5/4/15 updated 9/27/2017
Chrysler has issued a recall for many of there 2009-2011 Town and country's. because of the wireless node being bad which make the key flop around in the ignition. However there is another side to that same ignition it can also lock in the on position causing you not to be able to shut the car off or remove the key from the ignition it will also cause the key end to break off in the ignition I have read many blogs were this is happening to thousands of people and now it has just happened to me. I feel this is a major safety issue because your not able to deenergize the power in the car. I have and so have thousand of other people have called Chrysler to have this problem resolved and get some help with the outrageous cost incurred to repair a major known issue that Chrysler knows about. Unfortunately we have all been told well its not our problem by Chrysler. This is a major problem because it renders the car totally useless undrivable if the key breaks in the ignition.
We were driving at about 20-25 mph, and the car stalled in the street and the electronic stability control light came on. We put the vehicle in park, and re-started the van. The van worked fine for about three days and did it again. It has done this a total of 5 times in the last month.
Several times while in normal driving conditions, the engine simply shut off. No power steering, no power brakes. Luckily there was no traffic behind us. We wiggled the ignition key and the engine started back up. This has happened to me twice in the last month and to my wife numerous time over the past couple of months.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 50 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
I was driving in light traffic and the engine suddenly cut off. I was traveling at about 40mph. Fortunately there was no wreck. This has happened a total of 4 times now in the few months that I have owned the vehicle. I bought the vehicle on October 3, 2014.
A D V E R T I S E M E N T S
- Wantagh, NY, USA