This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions, so far happened 3 times during the first 5 mins driving on a curved road, twice happened at the same location 1 week apart. First lost the power steering, then the esp/traction control lights on, power brake lost next. Manage to stop the car, turn on the hazard lights and restart the 2010 T&C. then every thing back to normal again. Sent to sands Chrysler dealer over quakertown pa 18951, no code read out, suggest to start with 90K maintenance. Noticed so many similiar case reported through the web pages, hope Chrysler treat this seriously. The dealer did not perform the L25 recall on the ignition switch, looks like my car is not qualify, I will double check again. Milage reading is 96069
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the vehicle stalled without warning. Simultaneously, the engine and traction control indicators illuminated. The contact stated that the traction control warning indicator illuminated on an intermittent basis after restarting the vehicle in an attempt to correct the failure. The contact stated that the failure occurred seven times in one day. Granger motors Ford Dodge Chrysler Jeep (1708 sycamore street, granger, Iowa 50109, (515) 999-23224) was made aware of the failure. The vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2010 Chrysler Town and country. On several occasions, while driving various speeds, the vehicle stalled. The contact stated that the brake pedal was difficult to depress and the steering wheel was difficult to turn. The contact was able to restart the vehicle. The vehicle was taken to kimberly car city (located at 625 w kimberly rd, davenport, ia 52806, (563) 391-8300) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.
I see other vehicles like mine have suffered electrical fire issues on the drivers side door with the component that operated the windows, locks and mirrors. I was told I was out of luck and nothing is covered by Chrysler. Paid out of pocket for a new component and the wiring as well. Was over $300 to fix, no responsibility taken by Chrysler. They offered me 4 years of free oil changes in exchange for almost losing my car to a faulty electrical system.. my case# was 30259416
The contact owned a 2010 Chrysler Town and country. While the vehicle was stationary, the driver's side door caught on fire. The contact stated that smoke escaped from the speaker on the driver's door near the power window master switch panel. The contact exited the vehicle and contacted the police. After returning from inside of the residence, the contact noticed that the interior of the vehicle erupted into flames. The fire department arrived and extinguished the fire. A police report was not filed. The vehicle was destroyed and towed. The contact was hospitalized for smoke inhalation. Medical attention was required. A dealer was not made aware of the fire. The manufacturer was made aware of the fire. The contact cited NHTSA campaign number: 14V234000 (electrical system) as an open recall on the vehicle and possible cause of the failure. The failure mileage was approximately 140,000.
- Stockbridge, NC, USA
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The contact owns a 2010 Chrysler Town and country. While driving 20 mph, the vehicle lost power and stalled. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle was not included in NHTSA action number: DP14004 (electrical system); however, the contact expressed concerns that the failure may be related to the investigation concerning this year, make, and model vehicle. The manufacturer was notified of the failure. The failure mileage was not available.
Several attempts to start. The windows make clicking noise and "gear malfunction" type noise when attempting to open or close windows. When letting go of the window button the noise "grinds". when opening the back hatch using the button, some of the other windows make the same 'grinding' type noise. This only occurs when vehicle is stationary. This has been happening for about 6 months.
Stalling problems: Vehicle stalls out at stop lights and coming to stops in traffic on highway. The vehicle would re-started after putting in neutral. The car has stalled when slowing down and making left hand turns. This is very dangerous crossing through the intersection and not knowing if your vehicle will stall out or not. It is becoming more frequent, it happened 5 times on the one trip. I thought I purchased a really good used vehicle, and I think someone just passed on their problems to me. My husband's friend replaced the egr and it stopped doing it for a few days and then started stalling again. So I parked it for a few weeks. This past Friday I took to the mechanic. The mechanic road tested vehicle with scan tool, performed data scan. No codes present/active or stored. They performed complete fuel injection/combustion chamber fuel service. Cleaned throttle plate area. Cleaned combustion chamber. Added fuel system cleaner to fuel tank to clean fuel injectors. Replaced spark plug wires and all spark plugs, erased memory, then re-test drove with scan tool, ok at that time. They advised us that they were unable to duplicate the stalling concern at that time. On Saturday I picked up and it hesitated when going through the intersection, but otherwise seemed ok. On Sunday stalled out at the two red lights in town, but restarted ok. Then after driving on the highway for a half hour, at the exit it stalled at stop sign and did not want to restart - 3 tries before I could get it going. So displeased with this vehicle, and I am worried about driving my daughter and nieces around in it! I wish someone would just tell us what is wrong so we can get it fixed.
Ever since Chrysler issued a recall and replaced the ignition the car stalls while driving down the road. All power is lost and we have to pull over and hope the car starts. Usually it does however sometimes it requires a jump start. It's not a bad battery! I have had it tested and I continued to use the same battery to this day. Over a one year time I have logged probably 50 stall events. Moisture humidity seems to make it worse. Learned this when I moved from Maine to tucson. But now it's stalling a lot here in tucson although it is monsoon season. The dealership said it was due to the weight of keys hanging from the ignition key, the problem is I bought the car new and have never had anything attached to the ignition key. I only carry the ignition key by itself. Nice try Chrysler, but you are wrong. I need to state this stalling problem did not occur until Chrysler issued a recall to prevent stalling instructing the dealership to replace the keys and ignition. Chrysler says it''s my problem I need to pay to fix, I say they created the problem and need to pay to fix. Maybe the ntsb should investigate! didn't GM have a problem like this?
Ignition switch turns off while driving and when vehicle is turned off, key fob is stuck in acc position, thus when key is taken out, it kills the battery not allowing vehicle to start
I have 2010 Town and country that has a intermittent cranking problem. I have taken it to two Chrysler dealers and they have kept it for several days and then they tell me they can't find the problem, the dealers say when they have the van hooked up to their diagnosed machine the test does not duplicate. All cranking issues are happening at home and when we are out and about, the van does shut off sometimes after cranking. We have taken van to dealer for a recall that we received pertaining to wireless ignition nod.the fix did not resolve the cranking problem. This cranking issue happens when engine is cold or hot, no lights come on instrument and no codes are stored to help find the problem. The two dealers have checked battery, starter, all grounds, fuel pump relay, fues, any thing they could think of, still no fix. This has been going for two years, please help, mr CEO of Chrysler please help your owners of your vehicles.
The contact owns a 2010 Chrysler Town and country. While driving 70 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic and diagnosed, but a failure could not be found. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact found information online regarding an inadvertent ignition key displacement, which could cause the vehicle to stall. The manufacturer was not notified of the failure. The failure mileage was 113,576.
I see many complaints on NHTSA regarding Town & Country vehicles with electrical problems, with many related to car not starting, or car stalling. We have sent emails to Chrysler asking for help with how to fix this issue. This is our 3rd Chrysler vehicle. We are happy with the brand but are losing faith because our mechanic/dealer cannot solve the problem specifically, our 2010 Chrysler T&C minivan has trouble starting when it is hot (temperature outside or when car has been running a long time). We have replaced the battery, and had our dealer and an independent mechanic try to figure out what is wrong and how to fix it, without success. We have performed the electrical key ignition recall. Please ask Chrysler to solve the problem and tell dealers (and everyone) how to fix it thank you
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning several times. The dealer (atlanta West Chrysler Dodge Jeep Ram, 1251 thornton rd, lithia springs, ga 30122) replaced the tipm and the starter, but the repairs failed to correct the failure. The vehicle was taken back to the dealer several times, but the cause of the failure could not be diagnosed. The manufacturer was notified and did not assist. The VIN was not available. The approximate failure mileage was 125,000.
The contact owns a 2010 Chrysler Town and country. On several occasions, while attempting to start the vehicle, the engine would not start when turning the key in the ignition switch. Also, when the contact was standing outside the vehicle, the windows would erroneously open and close and the headlights would flash on and off. The vehicle was taken to the local dealer (butler Chrysler, 1555 salem rd, beaufort, SC), but the failures could not be duplicated. The vehicle was not repaired. Recently, when inserting the key into the ignition switch, the key became stuck. The key was eventually removed, but would not remain in the ignition switch when re-inserted and the vehicle could not be started. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 107,000.
The van will lose all power no matter the speed. This has happened on numerous occasions within the past year. Will have to stop turn van off, then restart. Sometimes takes longer than others but has restarted and will happen again after a little while for no reason. This needs to be fixed before something more serious happens. Please fix this. My families life does matter and so does others>>>....
A D V E R T I S E M E N T S
- Coopersburg, PA, USA