This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Having problems with ignition not starting the vehichle of just shutting off and see numerous sites say there is a recall on this vehichle for the ignition problem, but when I contact Chrysler they say there is no recall. Please help
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle stalled with no warning. The vehicle was coasted to the side of the road and was able to restart each time the failure occurred. However, the failure continued to progress. An unknown dealer was contacted. The manufacturer was notified of the failure, an electrical recall had been completed before and after the failures occurred so the vehicle was not repaired. The manufacturer provided no solution other than having the dealer repair the vehicle. The approximate failure mileage was not available.
We have had continuous problems with the engine stalling while driving. Sometime the dash lights, radio, outside lights flicker before the engine quits. After pulling to the side of the road, the key will not come out of the ignition. No lights will be on when turning to acc or on position. The door locks will not operate. Nothing works. We have nothing attached to the ignition key. I have tried wiggling, pushing, pulling on the key to get it to work. Nothing! then randomly, everything comes back on and the engine will start. We have not had an accident, yet! but if these issues continue, we will. Troubleshooting doesn't do much good because it is so random.
While driving the car in town it has now (3rd time) randomly shut off. It has happen while going anywhere from 10-40 mph. The traction light flashes for a quick second and then you lose all power. This includes the breaks and steering. Was able to coast to the side of the road. Put the car in park and start the car back up and it has run fine. It has become more frequent recently and is a very serious situation as we have avoided an accident twice with other cars around us almost hitting us. This should be recalled as I have read over 200 different reports on various sites. We took to a dealer and they were not able to get a code to pin point what is wrong. I have heard the erg valve was replaced on some and it has solve this issue. If Chrysler doesn't want to look into this reoccurring problem it is horrible. I hope a death doesn't have to occur before they look into this.
I park my car and walk away when I return to the vehicle the windows are all the way down. As well as the van will shut off while driving down the road and the key will be stuck in the ignition. I have nothing to prove this except wet seats when its raining.
- Mason, MI, USA
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The contact owns a 2010 Chrysler Town and country. On multiple occasions, while driving various speeds, the vehicle would suddenly stall. After restarting the engine, the vehicle would operate normally. The vehicle was taken to landmark Chrysler (6850 mount zion blvd, morrow, ga), but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was 96,000.
The contact owns a 2010 Chrysler Town and country. While driving, the vehicle completely shut off in the middle of the road. There were no warning indicators illuminated prior to the failure. The contact was able to restart the vehicle. The vehicle was taken to the dealer (pearson Chrysler Jeep Dodge, 8250 w broad St, richmond, va 23294) where it was diagnosed that the ignition failed. The vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 88,000.
My Chrysler Town & Country 2010 I have owned for a year. 3 months ago it started acting like a posed van. It happens 1 out of every 3 times I drive it. The warning lights for traction flickers the radio goes off and on. The speedometer and RPM turns off. Then sometimes it will come back on. At night if this occurs the lights will go off and on. It turns off on me sometimes and like everyone else power steering and brakes go out. The dealer I took it to says the ipdm unit needs replacing. Part# 4692305ai. He quoted me a price of 1400. When I refused he charged me 220 to get my car back. This should be a recall item.
Vehicle started having issues in 2014. Vehicle just would not crank one morning. Got a jump start and took it to autozone and got a new battery. About 3 months later the same thing happened. Got a jump start, went to autozone and they found nothing wrong with battery, alternator or starter. Autozone gave me a new battery anyway. About 4 months later, happened again. Brought vehicle to Chrysler for win module recall fix and explained what was happening. They said handling the recall and a new battery should fix the problem. About 2 months later, had the same problem. Chrysler replace win module again and I got Chrysler to replace battery at this time as I explained that the battery was being affected due to the part that was being recalled. All was fine for about a year or so and then started happening again. Brought it back to Chrysler and they said battery had a dead cell. I explained that they had just put the battery in about a year ago and it should be under warranty. They told me, "we don't do warranty replacements on warranty replacements". so, I am just dealing with the battery right now. Most recently, about 3 months ago, dash board warning lights started all coming in at the same time. Then they would all go off and one side of the dash illumination would go out. Next start up, illumination would be fine again. This happened several times over a couple of months. Then, one day while driving, the power steering went out, the traction light came on and the vehicle shut off! was able to put vehicle in neutral and restart. This happened a few times in a month, but was always ok after one restart. Now, it keeps happening and only lasts a few minutes before needing to be restarted again. Afraid that this is going to happen while turning across oncoming traffic or in a situation where we can not pull over to safety and will get rear-ended.
The contact owns a 2010 Chrysler Town and country. After starting the vehicle, the security indicator sensor blinked off and on, and the esp, traction stability control, and bas sensor indicators remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 77,898.
Car horn honks intermittently; barely touch remote and horn honks; windows also roll down when key remote is turned upside down or in layng against something or in your hand trying to unlock doors. Also, when you try to open any other doors it will sometimes just honk and lock while not opening door. First thing that happened prior to that was the driver's side lock stopped unlocking all the doors. (when I have come out from work or church or a game, my windows have been down. The only place the remote was during that time was in my purse. Please help me resolve this situation. I replaced the battery to no avail, and I just ordered a new key remote. Thank you!
The contact owns a 2010 Chrysler Town and country. While driving 25 mph without warning, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an unknown dealer, but was not diagnosed. The contact stated that the failure was intermittent. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
Wireless ignition node failure caused vehicle to shut off while driving on 3 different occasions. See 14V-373 aka Chrysler recall R03. Loss of power to braking and steering systems is a clearly dangerous malfunction. Other symptoms exhibited are failure to start in park but will in neutral and failure to shut off engine with key removed. Technician diagnosis points to defective win. The consumer stated the vehicle would not turn off using the key, failed to start, and stalls while driving.
My vehicle almost daily will stall out and die while in motion on roadways. The traction control light comes on, the power steering fails and the car dies. This has happened at any speed and often times multiple times a day. The radio and other components will remain on but I have to turn it off and pump it to get it to restart. The last couple of times there was a faint smell of wires burning. We have had it in to the dealer 3 times to this point and the answer is always the same. "no codes come up when we connect it". last week we were told to bring it back when it doesn't restart for us. Evidently a code will come up at that point. There will be a time when we are driving in a place where are only place to bail out is in the grass or popping a curb to avoid getting hit from behind. The moving to neutral and trying to restart is not working for either my wife or I. I have seen hundreds of forums that list this as a current complaint with this year range of Town and country's. this is clearly the most reported T&C isssue going on now. We need a solution before someone is seriously injured.
Randomly loses power, sometimes a split second, other times a complete shut down and doesn't let key go. Sometimes it causes things to stop working, like cruise control. More often when lights are on and other things used, like A/C or turn signals. Sometimes when only lights are used, and sometimes lights not even on.
Engine shuts off while in motion in drive mode. This happens at any rate of speed, 70 mph to 10 mph, in good weather conditions, on the highway and local streets, driving straight or turning slightly. The ABS module tested bad 9 months ago and was replaced by auto electric specialists of houston. This did not solve the problem. I have not had the ECM replaced. My Chrysler dealership cannot find the problem and has told me to keep driving and to bring the car in right away if the issue happens again. The car scares me!!! it has shut off three times now in the last year. I wonder if this is the same problem that has now been reported with the 2017 Chrysler pacifica?
TL-contact owns a 2010 Chrysler Town and country minivan... contact received a tk holdings letter... Chrysler stated vehicle is out of warranty due to mileage...contact stated vehicle stalled out while sitting in traffic...vehicle stalled again while turning onto interstate going 20mph...vehicle stalled again on highway going 50mph.. vehicle was being driven at 25 mph through residential neighborhood... vehicle stalled lost all power....[xxx]...0 recalls associated with this VIN....[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Elyria, OH, USA