This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While having my van washed, the front left head light lens cover fell off. The lens cover came off in one piece leaving the bulb exposed. After replaceing this at a cost of $250 dollars it appears that the other (right side) head light has yellowed from uv exposure. There is also condensation inside the light indicating this seal is compromised and will soon need replacing. These plastic head lights should not fall apart and yellow. The replacement light is far brighter than the original indicating the lens covers are made of substandard material not withstanding uv damage. I've surveyed several vans that use the same style lights, several have the same condensation problems limiting the performance of the lamp.
Shortly after purchasing car, headlights filled with moisture causing lights to burn out. Dealership stated there were no replacements even made yet. At almost 100,000 miles engine died, power steering failed, belt slipped and ac went out within days of each other. 1800chevusa rep "jason" said "Chevy only builds their vehichles to last 100,000 miles". never again will I buy Chevy. Not after what jason said.
- North Aurora, IL, USA
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Passenger's side lense fell off. Took to dealer and they replaced headlight assembly. 3 weeks later, driver's side lense fell off. Thiis eventually could short light out. Other lenses have come off again.
Headlight lens fell off, one was in the street. Consumer was able to pick it up and take it to dealership. Dealership mechanic glued it on. Pontiac grand indicated headlights lens came off. Dealership was aware of problem.
Covers for all headlights have fallen off. The whole lamp assembly needs to be replaced to correct the head light covers falling off. This was a manufacturing defect, the consumer pointed out.
Front headlights cover keeps coming off, possibly causing problems with light bulb. The head light was not bright at night without the head light cover.
Passenger side headlight lens cover came off while driving. It appeared to be improperly attached to the assembly, possibly due to poor quality adhesive. This caused the headlight to be inoperable. The lens cover broke after falling off of the vehicle.
The driver side headlight lens cover came unglued and dislodged from the vehicle headlight assembly. It could not be found. This was brought to our attention, by a person in the local Chevrolet dealership parts department, who stated that this has been a problem with this model. The protection of the light bulb and the pattern of the light are insufficent for hazardous conditions.
Headlight lens came off; dealer / manufacturer notified, and informed consumer that nothing would be done unless cost goes to consumer due to vehicle being out of its warranty. When the lens falls off, moisture breaks the bulb causing hazardous condition for the driver.
I was lucky and the lense covered fell off during the day. If it would happen to someone while they were traveling at night the lense covers falling off and the headlight blown. I beleive there could be several fatalities because of this type of problems. I think Chevrolet should stand behind their product too. I hope you feel this is as important as I do. Thanks
Head lights were half filled with water, took to dealer and they replaced headlights. Then, in 02/15/99 headlights were filled with water again, on 08/14/2000, the same thing happened. Consumer felt this was a manufacturer's defect, and it could possibly cause an electrical short.
The headlanps seals are defective, less than 30 days a go the left headlight lens fell out. The right lens fell out. The seal that holds the lens to the asembly is dry and cracked.this is dangerous and a safety hazard to the public. If one or more of the headlight lens come off on a rain soaked at night the water would blow the halogen bulb or the electrical system. This is a safety problem that can jeopardize people's lives. Thank you walter
The headlight bulb or whatever you call it now, exploded, blowing off the headlight lens, which is glued on. The car is still under the original 36000. Mile warranty, but is three months past the three years. The dealer says that the whole headlight assembly must be replaced as a new separate lens cannot be obtained. What should be a minor headlight problem will cost $240 for the part, plus labor to install. In passing, let it be noted that I have personally changed 3 left rear tail light bulbs on this van since I purchased it new.
A D V E R T I S E M E N T S
- Charlton, MA, USA