This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
#1. stereo panel is extremely hot with lights on & driving a while, there is also a buring smell. It has been worked on twice, replaced once and still you can burn your fingers. #2. defogger takes forever to defog in the morning, sometimes it makes visibility worse. #3. interior roof has been hanging down since the day I bought the van and has gotten worse. #4. my headlights have been replaced many times because of condensation(at least 4 times). #5. brakes. The dealership said I needed new brakes but not under warranty so I had them checked elsewhere. I needed new brakes (front). It cost me over$700 to replace. They said they were grinded down all the way and I should have been able to grind 2 times before replacing. I have the parts. They said the brakes should not have been this far down so soon, too prematurely. I have the bill with the mechanics comments and II would like reimbursement from GM. #6. side control panel plastic is broken and controls no longer all work. I have had nothing but problems with this vehicle since the day I bought it. I will be filling out another form to file the remainder of the problems.
The glue on the plastic headlight covers had dried up. This caused the first (left) cover to come off on 17 May 1999. The second (right) cover came off on 09 Aug 1999.
I have had the headlight assembly replaced 5 times due to water intruding into the lens. The dealer states that this is a common occurrence with all Venture as well as the Oldsmobile and Pontiac models which are the same as the Chevrolet. The lens are completely covered with condensation which is degrading the light output and pattern. The lights were replaced each time, but now Chevrolet refuses to replace them. In driving around town, almost all GM vans of this year and style are effected. I'm sure over time the moisture will degrade the reflector and corrode the electrical connections, causing loss of headlamps.
The left headlight assembly started to have water collect it it. There are no visible signs of cracking. Once this was noticed, made appointment w/ dealer to look at headlight assembly & replace under warranty, they refused to stating it was "normal". there is approximately 1/2" of water in the assembly, and once winter starts, this will freeze, more than likely breaking the fixtre & blowing the actual light. I feel this is a safety hazard, and it should have been replaced by the dealer. GM states that this is "normal" and refused to replace it.
A D V E R T I S E M E N T S
- Lake Mary, FL, USA