This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Chevrolet Venture. The contact stated that the front driver side headlight bulb continuously failed. The dealer repaired the bulb, however, the failure recurred. The dealer stated that the constant failure was due to moisture entering the fixture, which blew out the bulb and discolored the lens. No repairs were made. The current mileage was 98,000 and failure mileage was 20,000.
The contact stated the plastic covers on the headlights were glued and not bolted onto the vehicle. When the glue wore out water got inside the headlights, and the plastic popped off, causing the halogen light bulb to burn out. The dealer and manufacturer offered no free remedy. The vehicle has not been repaired.
The contact owns a 1997 Chevrolet Venture. The headlight covers came off of the vehicle. It costs $178 plus tax for each of the headlight covers to be repaired. About six month ago one of the headlight covers came off, and a couple of days ago, the other headlight cover came off. The entire headlight assembly has to be replaced to correct the problem. The GM manufacturer told her that this was the first time that he heard of this problem. Also, the contact had automatic transmission problems. The transmission slipped. The first time it got stuck in second gear. The transmission was replaced twice. The first time at only 26,000 miles, and the second time at 26,100 miles. Both times was replaced under warranty. After the second transmission was replaced it had only 78,000 miles on it. While on vacation and driving on the interstate the transmission quit. Had to coast off to the side of the road. That transmission was replaced with a modified transmission, and as of right now, the problem did not recur. All the dealerships that the contact checked to get a new transmission said that there where no transmissions around because they were redesigning all of the transmissions. The vehicle was towed home. She contacted GM manufacturer, and they would not do anything about it because the vehicle had over 100,000 miles.
The plastic covers of the headlights on the 1997 Chevy Venture are glued on. Water gets inside the unit and the plastic pops off, then the lights burn out. This is the 5th time I have replaced them at the cost of $185 per light.
1997 Chevrolet Venture. Headlight lens cover. Last summer I noticed the drivers side lens was loose so I glued it back on with epoxy.(cost $3) recently I found out that the passenger side lens had fallen out sometime while driving.(both fell out within 6 months of each other) I went to wash the van and the halogen bulb exploded and flamed when it got wet. Had I been closer to the vehicle I could have been struck by flying glass. If this would have happened during a rain storm I would have been driving without headlights. (the dealership charged me $165 to replace one assembly). The sealant was faulty on the last assembly, I don't feel comfortable with the new one.
- Rockton, IL, USA
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While driving the vehicle at night time and heavy snowing the left head light blew out, due to the head plastic light cover not well designed for this kind of weather. Dealer wont sell just the head light (sell all unit $161)
1997 Chevrolet Venture - repeated problems with headlights leaking water in, collecting moisture, lenses falling off, almost caused a head on collsion because headlight blew when lense cover fell off again during recent rain storm. This is third time this vehicle has had a lense and headlight problem. In checking "mycarstats.com" this is a very common problem. I'm surprised a recall has not been issued for this defect. Dealer and Chevrolet refuse to admit any responsibility for their defective headlight lenses
The clear part that holds the bulb inside of the headlight fixtures flew off while traveling on highway without prior warning. Dealership is aware of problem.
Consumer states that sealing compound holding lens to body of headlight dried out and the lens fell off. This resulted in the open type bulb to get wet and blow. Consumer is unable to drive at night.
Driver's side headlight cover fell off, the caulking around the cover cracked. The glass driver side headlight is missing. Maybe it had broken or someone had broken it. There were no pieces of glass left on the base of the housing of the headlight.
Both of the headlight assemblies fell off of the car - one year apart - the left and right assemblies - the cost to replace them exceeded $200 - when contacting General Motors, Chevrolet division they denied their was any problem with this and refused to compensate us.,
Headlamp fell out while going down the road, never did find it. Antilock brakes are malfunctioning, very unsafe to drive, transmission went out very costly to repair, especially with so little miles on this vehicle. These problems that I am reporting are very commom and need some attention granted to them. Vehicles cost so much and then when you have to put more money into them it can financially drain you. Please look into this. Thank you, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Inside of headlights filled up with water. Dealer has inspected vehicle, and manufacturer has been notified. Consumer states that the water inside of headlights making it hard to see the road.
A D V E R T I S E M E N T S
- Springfield, OH, USA