This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had my 2018 Chevy Traverse serviced at a local Chevrolet dealership and the mechanic suggested that I get my rear toe adjust links replaced as soon as possible. He said that when the toe links fail, the back of the car becomes unstable and starts moving from side to side when you are driving it. The dealership asked if I had noticed whether the back of my car was moving back and forth when I drove it. Fortunately, I did not have that problem before getting the toe links replaced for $599.56. Given that my car is only 4.5 years old with only 39035 miles on it, I asked why the toe links were failing. The Chevrolet mechanic said it was due to a "crappy design." It appears there is a recall on the Chevy Malibu toe links but none currently on the Traverse. There should be.
I have been having an issue with my Traverse Antilock Braking System for over a year now. I took it in the first time the icon message kept coming off & on intermittent technician stated that since the icon did not remain on and no check engine light was on nothing they could do and just keep driving it. It kept doing it but will not stay on long enough for me to take back to dealership to proof to them. Recently kept coming on more often and now it's a major and safety concern for me as I am handicapped and this is my only transportation. About 2 weeks ago finally check engine came on I drove to Auto Zone had them do the check engine test got a print out of all the codes made appointment with dealership they kept my vehicle for 4-5 days said they had to reprogram the system charged me for it cause they said my warranty did not cover this $209 later the next day same thing icon came back on took car back and again was told that nothing they can do unless check engine stays on. I was able to take a picture with my phone send to them not good enough. Have been driving my vehicle like this and everytime I stop at a traffic light icon comes on & off. I also got a message from my Onstar Diagnostics about this problem and says I should have this problem taken care of immediately as it could be dangerous. Do not understand why my local dealership is waiting for an accident to happen before they realize this should of been taken care of. Since I do not feel very safe driving my vehicle with this issue and I do not have any other means of transportation I have made my family aware of this issue and if something were to happen they know that this had been an issue I tried to have fixed and never happened cause the check engine light did not stay on and that's the only way the dealership said it could get fixed. Please do not hesitate to contact me via email if you need any other information as this is getting to be a scary problem for me now.
I have a 2018 Chevy Traverse that has been running strange lately. The engine seems to run rough hesitating and stalls. Today 4/4/2022 my check engine light came on with code P0496. I turned off engine and attempted to start again. It made a horrible noise like it was struggling to start and the engine revel-??s up like the gas pedal was stuck out it wasn-??t. I immediately turned car off because it sounded like it was going to explode. I looked it up and seems that 2015-2017 Chevy Traverse has a recall for Evaporative Emissions Purge Valve Replacement but my vin doesn-??t show it. My car was manufactured in 2017. Will this qualify to be fixed under recall? It-??s a cheap part and appears to be a simple fix,
Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 Premier traverse with 50,000 miles.
Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 redline traverse with 11,000 miles. I had to layover $400 and I purchased an extended warranty!
- Frisco, TX, USA
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The car does not recognize when the vehicle is in park. It will ding an error at you so you are unable to leave your vehicle. This error will continue to go off until you can find a trick to shut the car down. I work downtown and need to park in a garage. I was left sitting with an alarm going off for several days while I searched for tricks on my phone to get the error to turn off. I am a single female and I was put at risk because my car would not turn off. I had to sit in the garage alone until I could find a way to be able to leave my car.
Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, Dr appt. This is unacceptable defect.
After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.
When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately.
When shifting into park and attempting to turn off the car, 80% of the time the vehicle would not register that the car was in park and allow the vehicle to turn off. It would alarm & charm with a message to "shift to park". this is a known manufacturing issues with the Chevrolet Traverse, GMC acadias, and possibly other models of Chevy/GMC. This is a major safety concern as there is no way to know if the vehicle is truly in park and can leave you in scary situations when you cannot turn off the car. We have also been stranded with a dead battery because the "shift to park" chime and message drained the battery. Chevrolet has provided their dealerships with bulletins in how to add a jumper harness and add/replace a switch in the gear shift assembly to correct the issue, but refuse to take accountability. I have had multiple service advisors admit they have had to fix numerous gear shifters and that this is a known issue. A recall needs to be issued on this problem as it is a safety concern for anyone affected. Please address! I am including my receipt on the service I had to pay for to fix this problem. Also an example of one of the technical bulletins Chevrolet has sent their service department.
Dashboard pad stuffing came apart from windshield. Repaired and now this is third time it's replaced. I was not aware that extended warrenty doesn't pay for it. The first repair was warrenty. Repair defective 3rd time. Everytime it comes out they have to charge to remove dash board and replace. Safety hazard windshield loosen, can crack, leak, annoying rattle. Contact GMC to put recall safety in. Software update if you call dealer no recall was issued as required. Failed again. Pandemic keeps people from driving so didn't know problem and now warrenty up.. 10,000 miles on 2018. Jan 2021 3 years. Repaired third time now. Cost of approx $500. Dealer stated recall on software and GMC issued it. Just said no recall issued aware of. This is dangerous to driver. Windshield loosen, can crack, shatter easier on impact, annoying rattle, and cost for each repaired new dashboard required. $395 and tax and labor. Total 500.00.
Shortly after purchase, my car would not acknowledge being put in park. I would shift the control to park but would get warnings park was not engaged. I took it in for repair. Now I am getting a message to service parking brake. This seems to be a problem with this vehicle. I do not use the parking brake, so I can't understand why service is needed. Both problems were when car was in park. The 'service parking brake' warning stays on while driving.
We parked and exited the vehicle (turning it off) on a slight grade as we normally do in the front of our house on a public street. We awoke the next morning to discover that the vehicle had advanced or slid forward approximately 15' coming to rest against a telephone pole adjacent to our corner property. If the telephone pole was not in the path of the vehicle it would have crossed a side street and come to rest in our neighbors front yard. Upon viewing the vehicle after the drift forward, before entering the vehicle we could see that the vehicle was clearly in park and turned off. The vehicle has approximately 40,000 miles on it and has had (1) previous service by a dealer for transmission slippage from 1st to 2nd gear.
Shifter gave error that it was not in park. Had to have shifter replaced at my own cost because it was outside of the warranty. Also the seat belt on the driver's seat is faulty.
My car when placed in park shows by the shifter it's in park and on the dash but when I go to turn car off says put car in park. I then have to put in another gear and try again. This can take up to 2-3 times before it works. If not paying attention you can leave your car not knowing it's on but not running. I've contacted dealership I purchased from and they said there are cars newer than mine with same issue. I've contacted corporate and they said they've received complaints. My car is over warranty by mileage but my car only being 2 years old I find this very unsatisfactory and unsafe!
3 rd time repair sunroof -leaking issue 3rd time repair transmission- telling me to put car in drive when the vehicle is in drive. Turned vehicle off restarted -accelerated on its on when vehicle in drive. Electrical passenger window starting not to go down must hit button several times. This is happening daily now. Right front making a awful sound 2nd time brought in for repair. Radio-and xm not working- bluetooth not connecting. This Traverse has been a big disappointment. Always something wrong now electrical stuff..
For the past several months we have been having difficulty turning off the engine, with an error warning us to 'shift to park', when it is already in park position. This renders the driver unable to turn off the vehicle and will lead to battery drain. We brought the vehicle once again to lucas Chevrolet service department on December 31st to fix this and were made aware that this is a known problem, not yet at the recall level. It has now been a month since the service department ordered the part needed to make the repair, assuming they even know what that is. This is absolutely unacceptable considering we were told the part would be delivered in just a few days.
The vehicle regularly will not shut off due to the shifter sensor indicating it is not in park. This has affected the ability to lock the vehicle, affects the battery level, and also has been reported to cause instances where the vehicle operates as if it is in neutral instead of park...allowing it to roll although shifter is in park. Upon calling Chevy, this is only covered under their bumper to bumper warranty which is up in 36,000 miles or 3 years. This issue most commonly occurs before the powertrain warranty expires, yet is not included in the powertrain warranty. The shifter must be replaced due to this sensor failure and is at the owner's expense. According to the Chevy dealership this is a very common problem that they are not being held accountable for. I would like to see action taken to address this including and not limited to a recall of the part which is clearly faulty, or that it be covered in their powertrain warranty being that the powertrain does not operate without the shifter-it's impossible.
A D V E R T I S E M E N T S
- Plymouth, MN, USA