This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We parked and exited the vehicle (turning it off) on a slight grade as we normally do in the front of our house on a public street. We awoke the next morning to discover that the vehicle had advanced or slid forward approximately 15' coming to rest against a telephone pole adjacent to our corner property. If the telephone pole was not in the path of the vehicle it would have crossed a side street and come to rest in our neighbors front yard. Upon viewing the vehicle after the drift forward, before entering the vehicle we could see that the vehicle was clearly in park and turned off. The vehicle has approximately 40,000 miles on it and has had (1) previous service by a dealer for transmission slippage from 1st to 2nd gear.
Shifter gave error that it was not in park. Had to have shifter replaced at my own cost because it was outside of the warranty. Also the seat belt on the driver's seat is faulty.
My car when placed in park shows by the shifter it's in park and on the dash but when I go to turn car off says put car in park. I then have to put in another gear and try again. This can take up to 2-3 times before it works. If not paying attention you can leave your car not knowing it's on but not running. I've contacted dealership I purchased from and they said there are cars newer than mine with same issue. I've contacted corporate and they said they've received complaints. My car is over warranty by mileage but my car only being 2 years old I find this very unsatisfactory and unsafe!
3 rd time repair sunroof -leaking issue 3rd time repair transmission- telling me to put car in drive when the vehicle is in drive. Turned vehicle off restarted -accelerated on its on when vehicle in drive. Electrical passenger window starting not to go down must hit button several times. This is happening daily now. Right front making a awful sound 2nd time brought in for repair. Radio-and xm not working- bluetooth not connecting. This Traverse has been a big disappointment. Always something wrong now electrical stuff..
For the past several months we have been having difficulty turning off the engine, with an error warning us to 'shift to park', when it is already in park position. This renders the driver unable to turn off the vehicle and will lead to battery drain. We brought the vehicle once again to lucas Chevrolet service department on December 31st to fix this and were made aware that this is a known problem, not yet at the recall level. It has now been a month since the service department ordered the part needed to make the repair, assuming they even know what that is. This is absolutely unacceptable considering we were told the part would be delivered in just a few days.
- Southampton, NJ, USA
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The vehicle regularly will not shut off due to the shifter sensor indicating it is not in park. This has affected the ability to lock the vehicle, affects the battery level, and also has been reported to cause instances where the vehicle operates as if it is in neutral instead of park...allowing it to roll although shifter is in park. Upon calling Chevy, this is only covered under their bumper to bumper warranty which is up in 36,000 miles or 3 years. This issue most commonly occurs before the powertrain warranty expires, yet is not included in the powertrain warranty. The shifter must be replaced due to this sensor failure and is at the owner's expense. According to the Chevy dealership this is a very common problem that they are not being held accountable for. I would like to see action taken to address this including and not limited to a recall of the part which is clearly faulty, or that it be covered in their powertrain warranty being that the powertrain does not operate without the shifter-it's impossible.
Driving down highway and all of the sudden a loud pop noise like a shotgun hit my sunroof, followed with crackling noise that immediately told me that underneath the shade that thankfully acted as a protection to me as I was driving was a my sunroof that for no apparent reason exploded. This has to be a recall of some kind! so scary!
My 2018 Chevy Traverse have an issue going in park every time I put it in park the dash indicates shift to park and I can't turn the vehicle ignition off I contact the dealer and they said there is an issue with the shifter that they'll replace it this problem is really annoying and I have to sit there and play with the shifter until it goes off. This is a know issue and a recall needs to be done.
After 3 months of having my new vehicle, my ac would blow hot air. I contacted the dealer brought it in and was told there was nothing wrong with the ac. Waited about another month and it still was blowing hot air. I brought it to a different dealer and was told about issues with the ac and sure enough it had to be repaired.
Received my vehicle drove it to a parking lot. When I came out to start it, it would not start. Called dealership and had to get it towed to the dealership, due to key fob's not working properly with vehicle. The key fobs were being reprogrammed with the vehicle, we waited 3 hours to find they could not be reprogrammed and had to order new ones. We were sent home with a loaner and waited another week to receive our vehicle. Sometimes when in vehicle it will beep for no reason like it does when the doors close and keys are left in it.
October 11, 2019 - when going to turn vehicle off I get an alert to put vehicle in park on console even though vehicle is already in park. Has bee doing this for 1 week. Jiggling shifter sometimes works. Sometimes necessary to restart vehicle and move forward and back. Appears there are multiple other reports of this but no recall as of yet.
When I attempt to turn my vehicle off, I get a message on the screen that says to put the car in park. I verified that the car is in park and the screen reads that it is. The message continues, and the vehicle will not allow me to shut anything off or lock the vehicle. The vehicle just continues to chime. The only recourse is to disconnect the battery. But then, I cannot lock the vehicle. I have included a picture of the screen to show what I am seeing. I have seen several issues online regarding GM vehicles with this issue. I was told by the dealership, who has left me stranded without a car, that they have seen this but there are not enough issues out there to warrant a recall. It would seem to me that this is a safety issue that should require immediate attention.
When parking shift into park and car says to" shift into park", and will not turn off. Takes multiple shifts to get car to recognize it already is in park. This has done this for weeks, not just on date listed below. Still under warrantee and they charged us to fix it on 09/16/2019. Heading to dealer ship 09/17/2019 to fight for money back.
Takata recall my 2018 Chevrolet 3lt AWD Traverse that was purchased in March 2018 and with only 15K miles does not recognize that it is in park when placed in park. When the engine is shut off, an alert pops up telling us to shift to park and will not fully shut down. We then have to wiggle and move the shift gear into different gears to attempt to get it to accept the fact that it is in park. Most times it takes 10 minutes or more to shut it down. This happens everytime the Traverse is driven. I have been stranded with my kids because of it not shutting down. We were told that we need a new shift gear assembly.
As I was turning onto route 32 my car lost power, was shaking, and vibrating; the check engine light also came on. I took the car to the dealership. They told me the issue is being investigated under General Motors and to continue to drive the vehicle even though it was a hazard to my life as it could happen again at any time.
Fuel pump failed at 65000 miles resulting in lose of power. Also I am getting a metal squeaking sound almost like a bad pulley bearing from under the hood when I accelerate.
I was driving down the highway about 79 mph on I-65 in Tennessee and all the sudden car stops while on the drive mode. Luckily no one was on my right lane, so I pulled over to the breakdown lane. It's a brand new car bought it 6 months ago and only has 3200 miles on it and it hasn't even went through it's first oil change.
While driving car on a state highway, it began to jerk, lose power and check engine light came on. Next day taken in to dealer, informed GM is aware of the problem that also affects several other GM cars and is unable to fix.
A D V E R T I S E M E N T S
- Carnegie, PA, USA