This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
- Cape Coral, FL, USA
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This concerns a defective transmission control (shifter) assembly. The defective shifter assemblies prevent the vehicles from detecting when the driver places the car in -??Park.-?? As a result, the vehicle goes into accessory mode and one cannot shut off or lock the vehicle, the instrument cluster displays a -??Shift to Park-?? message even though the gear shifter is already in -??Park, -?? and the battery drains. Because one cannot reliably turn off their vehicles when reaching their destination, the Defect substantially impairs the vehicles-?? ability to provide safe and reliable transportation. Shifter assemblies are not expected replacement or maintenance parts and absent a defect should not require replacement. Nonetheless, GM had knowledge of the defect and GM fails to repair the GM known Defect. Chevrolet service department has confirmed the defect.
Shift to Park error occurs 90% of the time I put my car into park. The car turns off but none of the electrical does, like its in accessory mode. Dings when you try to leave the car and will not lock. Display reads 'Shift into Park'. I have to jiggle the shifter to get it to engage. Could be a couple jiggles or 5 mins of jiggling and restarting the car, shifting from drive to park over and over.. This has been "repaired" once under warranty. Now that it is out of warranty the manufacturer refuses to cover any of the expenses on this known issue with a bulletin per your website. I did not realize this was happening to so many. Should be a recall for sure! VERY FRUSTERATING.
The shift lever is not sensing that the vehicle is in park. This is the second time this has happened. I have to click the shift lever button rapidly to get it to sense that it is in park. The problem was confirmed in 2019 by a dealer and the whole housing was replaced. It is ultimately failing again. GM needs to be held liable for this fix.
The shifter or gear selector does not sense when it is in park. So it will not fully let the vehicle power down. Example.... if I park, place the vehicle in position Park, the "P" on the dash is illuminated, the "P" on the center console is illuminated, the doors unlock, but system information screen will continue to alert, ringing, with an alert to place vehicle in Park. This is happening now everyday, sometimes take 10 plus minutes before the car senses it is actually in park.
I was driving and just passed a vehicle while accelerating when I heard a pop noise, saw a lot of white smoke through my rear view mirror, had the engine light go on and the vehicle stopped working. I slowly pulled over to the side of the road and placed the vehicle in park followed by turning off the car. A person driving by stopped and advised me my vehicle was on fire under the undercarriage. I popped the hood and the engine was also in flames. I was unable to put out the fire with a fire extinguisher and the local fire department and law enforcement agencies helped to put out the fire. The vehicle was a complete loss. If it were not for the passer by person telling me the undercarriage of the vehicle was on fire, not sure if I would have known in time to get out of the vehicle safely. The root of the cause is under investigation by my insurance company. 2018 Chevrolet Traverse
My quarter panel taillight has stopped working due to moisture in the light (no visible breakage on light). This part is on continuous backorder with no ETA of coming back in stock. Dealer has ordered part but will not give a loaner car. GM acknowledged backorder but will not give rental reimbursement. I have three children I am to put in this car that does not have a left turn signal or brake light. I feel unsafe driving this car as I may be rear ended but everyone I talk to says they can't do anything. What am I to do.
Exhaust cracks out creating a hole and cause-??s problems with the catalytic converter. This is exactly the same problem as on the 2019 and up traverse that they have issued repairs
I currently own a 2018 Chevrolet Traverse with 63k miles the had a cracked catalytic converter. The catalytic converter was replaced but the dealer also charged me for a flex pipe replacement which they said was broken too. This is a known issue as per GM's own bulletin #PIP5681, yet they refused to cover the repair in it's entirety. GM is entirely covering this issue in 2018-2021 chevy traverse vehicles, but they are refusing to cover the costs of the flex pipe replacement for approximately $600.
The rear catalytic converter has a crack in it which causes exhaust fumes to blow right into the cab of the vehicle. I have called and reported. I asked if there was a recall, chevy said theres no recalls. I stated how bad the fumes are and that when quoted, it is over $2000 to repair. I have looked into this and it seems to be a common issue with the Traverse. Muffler shops and regular mechanics refuse to touch this issue and state it has to be taken to a dealership for replacement and repairs. I currently cannot transport my children in the vehicle. I drive 10 miles to work and have a headache all day due to the fumes i injest in the drive to work. By the time i get to work i am very light headed and dizzy. This is a serious issue that needs to be addressed and taken seriously before any fatalities due to the lack of concern or care from Chevrolet.
I shift into Park, then turn the car off and the dash starts dinging stating" shift to park" You then have to shove the gear up to get it to park all the way.
On Saturday December 16, 2023, I drove to Best Buy in Beaumont, Texas to pick up my son-??s Christmas gift. I am inside for about 30 or so shopping around. When I get back to my car I notice my back moon roof was completely shattered. Only tiny particles of glass fell in my vehicle but I notice the middle of the glass was pushed up a little higher like something happened to it from the inside.
-??When the vehicle is in park and you try to turn it off with the start/stop button an on dash error code of -??Shift to Park-?? appears even though the vehicle is clearly in park. You are not able to turn the vehicle off. I took the vehicle in for service and was told that GM is aware of the issue, however, their engineers have not found a solution. This currently is forcing me to restart the engine, put my car in reverse, shift back in drive, try re-parking and turning it off again, repeating the process until it eventually turns off. I do not know if my car is truly in gear or not. I-??m afraid that it might cause a dangerous situation.-?? not sure but I think the doors stay locked and I would not be able to exit in an emergency. The dealer wants to charge diagnosis and hundreds for repairs with the same faulty parts. I have 42000 mi and out of warranty I see this is a widespread problem and GM is not addressing what is a serious dangerous problem please help I have been living with this problem for the past 2 years it is getting worse I was hoping it would be recalled with a new part no for permanent fix. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2018 chevrolwt Traverse which needs repairs matching the TSB PIP5681C. This issue is on every traverse from 2018, and they have since created a special coverage to fox the issue for every vehicle from 2019 until now. One of the special coverage#'s is - N222385510. This is an emissions issue and a safety issue as the bracket that breaks actually punctures the exhaust pipe causing exhaust fumes to constantly smelled inside the cabin. There is no reason that GM is paying a special coverage on the 2019-2022 but not on the 2018 as well for the same exact parts and same manufacturing flaw.
Just started happening: on occasion, when trying to shut vehicle off, the accessory light kicks on and DIC says "SHIFT TO PARK". I have to restart the car many times and shift it from drive to park to finally get it to shut off. The issue is commonly discussed on youtube. It's the sensor/switch that tells the car it's in park. Please offer a fix.
A D V E R T I S E M E N T S
- Erie, IL, USA