Technical Service Bulletins (TSBs) for the 2011 Traverse are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
14329A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). SOME VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ... Read More »
14329 - SPECIAL COVERAGE. SOME VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST. Read More »
BUICK/CHEVROLET/GMC/SATURN: SQUEAK, MOAN OR RUB TYPE NOISE WHEN TURNING STEERING WHEEL AT SLOW SPEEDS. NOISE MAY BE DUE TO INSUFFICIENT GREASE IN THE PINION SHAFT SEAL. *PE UPDATED ON 5/2/2012. Read More »
BUICK/CHEVROLET/GMC/SATURN: SQUEAK, MOAN OR RUB TYPE NOISE WHEN TURNING STEERING WHEEL AT SLOW SPEEDS. NOISE MAY BE DUE TO INSUFFICIENT GREASE IN THE PINION SHAFT SEAL. *PE UPDATED ON 5/2/2012. Read More »
BUICK/CHEVROLET/GMC/SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. POWER STEERING PUMP WEAR CONDITION CAUSES AN INTERMITTENT DROP IN HYDRAULIC PRESSURE OF POWER STEERING CAUSING LOSS OR REDUCTION IN STEERING ASSIST. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE JOUNCE BUMPERS TO CORRECT A CUSTOMER CONCERN THAT A CLUNK NOISE CAN BE HEARD FROM THE REAR SUSPENSION ON MODERATE TO SEVERE JOUNCE IN COLD TEMPERATURES DUE TO THE REAR SUSPENSION ... Read More »
GMC/SATURN/BUICK/CHEVROLET: A SLIGHT REAR END SWAY OCCURS WHEN TRAVELING AT HIGHWAY SPEEDS AND SWITCHING LANES. MODELS 2008-2013 ENCLAVE, 2009-2013 TRAVERSE, 2007-2010 OUTLOOK, 2007-2013 ACADIA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE Read More »
GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. *JS UPDATED 7/18/14. *PE Read More »
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. Read More »
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. Read More »
GM: FUEL GAUGE INOPERATIVE/FLUCTUATES HARD/NO START SES/CHECK ENGINE LIGHT ON. CONDITIONS MAY BE INTERMITTENT. UPON INVESTIGATION, THE TECHNICIAN MAY FIND VARIOUS DTCS SET. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO REPLACE THE POWER STEERING COOLER. TECHNICIAN WILL NEED TO BLOCK OFF THE HOSES NEAR THE COOLER CONNECTION WITH APPROPRIATE CLAMPS. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: THERE MAY BE AN INTERMITTENT ENGINE HESITATION OR FLUTTER. THE CAMSHAFT SENSOR TERMINALS LIKELY HAVE POOR CONNECTIONS. *RM UPDATED 8/1/11. *PE UPDATED 4/16/12. Read More »
PONTIAC/SATURN/BUICK/GMC/CHEVROLET/CADILLAC/HUMMER: VEHICLE START AND STALLS AFTER THEFT DETERRENT MODULE REPLACEMENT. MODEL YEARS 2006-2011. DOES NOT APPLY TO VEHICLES WITH KEYLESS ACCESS SYSTEM. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
BUICK/CHEVROLET/GMC/SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES ARE EXPERIENCING LOW LOW ENGINE COOLANT LEVEL, CAUSING LEAKAGE FROM WATER PUMP SHAFT SEAL AND NEED TO BE CHECKED. Read More »
GMC: CRANK NO START AFTER PARKING ON AN INCLINE WHEN FUEL LEVEL IS LOW. *PE UPDATED 6/8/10. *PE UPDATED ON 06/24/2011. *KB UPDATED 2/14/12. *PE UPDATED 4/4/12. *PE UPDATED 4/18/12. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
GM: FUEL GAUGE INOPERATIVE/FLUCTUATES HARD/NO START SES/CHECK ENGINE LIGHT ON. CONDITIONS MAY BE INTERMITTENT. UPON INVESTIGATION, THE TECHNICIAN MAY FIND VARIOUS DTCS SET. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR THE REPLACEMENT OF THE CAMSHAFT COVER FOR CONCERNS RELATING TO MALFUNCTION INDICATOR LAMP (MIL) ON, POOR ACCELERATION, THROTTLE BODY FREEZING, MULTIPLE DTCS SET, ICE ... Read More »
BUICK/CHEVROLET/GEMS;SATURN: ON ALL WHEEL DRIVE VEHICLES, THERE ARE SOME CONCERNS OR ISSUES REGARDING INCIDENTAL SERVICE FOR THE NORMAL PROPELLER SHAFT CONDITIONS. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR THE REPLACEMENT OF THE CAMSHAFT COVER FOR CONCERNS RELATING TO MALFUNCTION INDICATOR LAMP (MIL) ON, POOR ACCELERATION, THROTTLE BODY FREEZING, MULTIPLE DTCS SET, ICE ... Read More »
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
15536 - SPECIAL COVERAGE. CERTAIN 2008 ? 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND ... Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS TO MAKE SURE THE DOME LAMP OVERRIDE IS NOT ACTIVATED WHEN INVESTIGATING THE CONDITON OF THE DOME LAMPS DO NOT COME ON WHEN THE DOORS ARE OPENED. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN ADDS 2015 - 2017 MY'S TO REPAIR INFORMATION FOR A CUSTOMER CONCERN THAT FRONT SUNROOF SUNSHADE WILL NOT LATCH IN THE CLOSED POSITION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
CHEVROLET/GMC/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WIPER ARM NUT MAY LOOSEN AND CAUSE WIPER ARM TO BECOME INOPERATIVE IF BUILD UP OF SNOW OR ICE IS ON WINDSHIELD. *PE Read More »
BUICK/CHEVROLET/GMC: WHEN WIPERS ARE IN USE, WIPERS FAIL TO RETURN TO PARK POSITION OR THE WIPER ARM, ON PIVOT SHAFT, IS SLIPPING AND MAY BE OUT OF POSITION. *PE Read More »
BUICK/CHEVROLET/GMC: WHEN WIPERS ARE IN USE, WIPERS FAIL TO RETURN TO PARK POSITION OR THE WIPER ARM, ON PIVOT SHAFT, IS SLIPPING AND MAY BE OUT OF POSITION. *PE Read More »
15536 - SPECIAL COVERAGE. CERTAIN 2008 ? 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND ... Read More »
SATURN/BUICK/GMC/CHEVROLET: COMPLETION OF PRODUCT SAFETY CAMPAIGN #14030, REGARDING VEHICLES ARRIVING, WITH AIRBAG LIGHT ON, AT DEALERSHIP. MODEL 2008-2013 ENCLAVE, TRAVERSE, ACADIA, OUTLOOK. Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THE FRONT PASSENGER AIRBAG INDICATOR MAY LIGHT WHEN ELECTRONICS ARE PLACED IN THE PASSENGER SEAT. THE ELECTRONICS CAUSE THE VEHICLE TO THINK THERE IS A PASSENGER SITTING IN THE SEAT. *RM UPDATED 6/24/11. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH SECOND AND/OR THIRD ROW BENCH SEAT CENTER SEAT BELT BUCKLES HAVE A CRACK IN THE PLASTIC COVER ON THE BUCKLE SIDE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
GENERAL MOTORS: SECOND AND/OR THIRD ROW BENCH SEAT CENTER BELT BUCKLE PLASTIC IS CRACKED. IT HAS BEEN FOUND THAT THIS COULD HAPPEN IF THE SECOND OR THIRD ROW SEAT IS FOLDED FLAT AND THE SEAT BELT IS STILL BUCKLED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
GM: WHEN OPENING THE POWER LIFTGATE IT MAY OPEN FULLY, THEN DROP A FEW INCHES, AND THEN AUTOMATICALLY CLOSE. THERE WILL ALSO BE A LOUD NOISE. *RM Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
GM: WHEN OPENING THE POWER LIFTGATE IT MAY OPEN FULLY, THEN DROP A FEW INCHES, AND THEN AUTOMATICALLY CLOSE. THERE WILL ALSO BE A LOUD NOISE. *RM Read More »
GM: WHEN OPENING THE POWER LIFTGATE IT MAY OPEN FULLY, THEN DROP A FEW INCHES, AND THEN AUTOMATICALLY CLOSE. THERE WILL ALSO BE A LOUD NOISE. *RM Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
BUICK/CHEVROLET/GMC/PONTIAC/SATURN/SUZUKI: ALL WHEEL DRIVE SYSTEM INOPERATIVE AND DTC C0550 SET. VARIOUS CONCERNS MAY BE RELATED TO A LOW BATTERY SUCH AS BUT NOT EXCLUSIVE TO A NO CRANK OR SLOW ENGINE CRANK CONCERNS OR MAY HAVE ... Read More »
THIS INFORMATIONAL BULLETIN IS TO INFORM DEALERS OF SPECIAL PROCEDURES NECESSARY WHEN TOWING A TRAILER OR WHEN TOWING THE VEHICLE BEHIND A RECREATIONAL VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS TO MAKE SURE THE DOME LAMP OVERRIDE IS NOT ACTIVATED WHEN INVESTIGATING THE CONDITON OF THE DOME LAMPS DO NOT COME ON WHEN THE DOORS ARE OPENED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN ADDS 2015 - 2017 MY'S TO REPAIR INFORMATION FOR A CUSTOMER CONCERN THAT FRONT SUNROOF SUNSHADE WILL NOT LATCH IN THE CLOSED POSITION. Read More »
THIS INFORMATIONAL BULLETIN IS TO INFORM DEALERS OF SPECIAL PROCEDURES NECESSARY WHEN TOWING A TRAILER OR WHEN TOWING THE VEHICLE BEHIND A RECREATIONAL VEHICLE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO REPLACE THE POWER STEERING COOLER. TECHNICIAN WILL NEED TO BLOCK OFF THE HOSES NEAR THE COOLER CONNECTION WITH APPROPRIATE CLAMPS. Read More »
BUICK/CHEVROLET/GMC: THE CARPET SIDE MAT RETAINER IS NOT PROPERLY INSTALLED OR IS ENGAGED WITH THE FLOOR MAT(S). THE FRONT OR SECOND ROW FLOOR MAT LOCATIONS CAN CAUSE THIS CONDITION TO OCCUR. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR THE REPLACEMENT OF THE SUNROOF SUNSHADE STRICKER FOR THE CONDITIONS OF FRONT SUNROOF SUNSHADE WILL NOT LATCH OR IS DIFFICULT TO LATCH IN THE CLOSED ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN OF TURN BY TURN NAVIGATION AUDIO IS LOW OR MUTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN OF TURN BY TURN NAVIGATION AUDIO IS LOW OR MUTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN OF TURN BY TURN NAVIGATION AUDIO IS LOW OR MUTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS INFORMATIONAL BULLETIN IS TO INFORM DEALERS OF SPECIAL PROCEDURES NECESSARY WHEN TOWING A TRAILER OR WHEN TOWING THE VEHICLE BEHIND A RECREATIONAL VEHICLE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
BUICK/CHEVROLET/GMC: THE CARPET SIDE MAT RETAINER IS NOT PROPERLY INSTALLED OR IS ENGAGED WITH THE FLOOR MAT(S). THE FRONT OR SECOND ROW FLOOR MAT LOCATIONS CAN CAUSE THIS CONDITION TO OCCUR. Read More »
BUICK/CHEVROLET/GMC/PONTIAC/SATURN/SUZUKI: ALL WHEEL DRIVE SYSTEM INOPERATIVE AND DTC C0550 SET. VARIOUS CONCERNS MAY BE RELATED TO A LOW BATTERY SUCH AS BUT NOT EXCLUSIVE TO A NO CRANK OR SLOW ENGINE CRANK CONCERNS OR MAY HAVE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO REPLACE THE POWER STEERING COOLER. TECHNICIAN WILL NEED TO BLOCK OFF THE HOSES NEAR THE COOLER CONNECTION WITH APPROPRIATE CLAMPS. Read More »
BUICK/CHEVROLET/GMC: THE CARPET SIDE MAT RETAINER IS NOT PROPERLY INSTALLED OR IS ENGAGED WITH THE FLOOR MAT(S). THE FRONT OR SECOND ROW FLOOR MAT LOCATIONS CAN CAUSE THIS CONDITION TO OCCUR. Read More »
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. Read More »
GM: THE TEMPERATURE CONTROLS ARE NOT WORKING. IT DOESN'T RESPOND TO CONTROLS, A/C BLOWS HOT, STUCK IN DEFROST, AND THE BLOWER MAY NOT FUNCTION. *RM Read More »
