Technical Service Bulletins (TSBs) for the 2003 Silverado 3500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
REVISED STEERING WHEEL POSITION SENSOR OR STEERING SHAFT LOWER BEARING REPLACEMENT PROCEDURE AND STEERING WHEEL POSITION SENSOR CENTERING PROCEDURE. *EH Read More »
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE Read More »
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
TIRE SLOWLY GOES FLAT AND/OR EXCESSIVE WHEEL VIBRATION CAUSED BY BEAD SPLITS (REPLACE WHEELS WITH NEW HEAVY DUTY RIM VERSION) *TT *AR UPDATED 4/11/08. *NJ Read More »
REFERENCE GUIDE FOR THE TECHNICIAN TO UPGRADE A VEHICLE FROM FACTORY WHEELS AND TIRES TO 20 INCH WHEELS AND TIRES, WHICH ARE AVAILABLE THROUGH GMSPO. *TT Read More »
INSPECTION OF TIRE AND WHEEL SIZE PRIOR TO DIAGNOSIS OF TRANSMISSION SHIFTS, POOR PERFORMANCE, SPEEDOMETER, CRUISE CONTROL CONCERNS. BULLETIN 01-03-10-010B NOT RECEIVED. *TT Read More »
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. *TT UPDATE. *TT Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
14287 - Customer Satisfaction Program. On certain 2003-2015 model year Chevrolet Express, 2003-2007 Chevrolet Silverado, 2008-2013 Chevrolet Silverado HD, 2003-2015 GMC Savana, 2003-2007 GMC Sierra 3500, and 2007-2012 GMC Sierra HD model ... Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement. Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, ... Read More »
SERVICE ENGINE SOON (SES) LIGHT, P0087, P0093, P1093, LOW POWER, NO START, HARD START, FUEL IN CRANKCASE. THIS SERVICE BULLETIN REPLACES 040604007. *EH Read More »
ROUGH IDLE, SERVICE ENGINE SOON (SES)LIGHT, UNSTABLE IDLE, HESITATION, SURGE OR STALLING. WITH DIAGNOSTIC TROUBLE CODES P0300, P0335 OR P0336. *TT Read More »
GENERAL MOTORS: AN OPTIONAL ENGINE BLOCK HEATER PLUG IN FOR ONBOARD AC POWER AND WITH CONTINUOUS USAGE WILL RESULT IN SHORTING OF WIRES, OVER HEATING SYSTEM, ELECTRICAL FAILURE AND COMPARTMENT ENGINE FIRES. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN. UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. Read More »
MULTIPLE DRIVEABILITY SYMPTOMS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS. *TT Read More »
TIMING CHAIN TENSIONER BREAKPOINTS FOR SERVICE KIT OR PRODUCTION FIX FOR VEHICLE EXHIBITING RATTLE-TYPE NOISE COMING FROM THE ENGINE AT APPROXIMATELY 1800 TO 2200 RPMS. SIT BULLETIN 1408407. *TT Read More »
2004 6.6L DURAMAX LB7 ENGINES WITH EXTENDED CRANK DURING HOT ENGINE RESTART. DIAGNOSTIC TROUBLE CODE (DTC) P0193 MAY OR MAY NOT BE SET. SIT BULLETIN 1402202. *TT Read More »
GEN III REPLACEMENT FLYWHEEL BOLT HOLES LARGER THAN ORIGINAL PART. THE BOLT HOLES FOR THE CRANK SHAFT IN THE REPLACEMENT FLYWHEEL ARE LARGER THAN THE HOLES IN THE ORIGINAL PART. SIT BULLETIN 1400596. Read More »
TIMING CHAIN TENSIONER BREAKPOINTS FOR SERVICE KIT OR PRODUCTION FIX. RATTLE-TYPE NOISE COMING FROM THE ENGINE AT APPROXIMATELY 1800 TO 2200 RPMS. 4.3L LU3 L35 ENGINE. *TT Read More »
TIMING CHAIN TENSIONER BREAKPOINTS FOR SERVICE KIT OR PRODUCTION FIX. RATTLE-TYPE NOISE COMING FROM THE ENGINE AT APPROXIMATELY 1800 TO 2200 RPMS. 4.3L LU3 L35 ENGINE. *TT Read More »
SERVICE ENGINE SOON LIGHT AND / OR REDUCED ENGINE POWER MODE DUE TO DIAGNOSTIC TROUBLE CODES P0120, P0220, P1516 AND/OR P1518. THIS CONDITION IS NORMALLY VERY INTERMITTENT. *TT Read More »
SERVICE ENGINE SOON LIGHT AND / OR REDUCED ENGINE POWER MODE DUE TO DIAGNOSTIC TROUBLE CODES P0120, P0220, P1516 AND/OR P1518. THIS CONDITION IS NORMALLY VERY INTERMITTENT. *TT Read More »
LACK OF PASSENGER COMPARTMENT HEAT AND/OR RAISED/ROUGH IDLE AFTER START AND/OR P0128 DIAGNOSTIC TROUBLE CODE (DTC) STORED WITH NO SERVICE ENGINE SOON LIGHT ILLUMINATED. *TT Read More »
THE ENGINE DIAGNOSTIC FUEL LEAKS INSIDE OF THE ENGINE. GM VOICEMAIL LOG. THIS INCLUDES 2000 - 2004 CHEVROAND GMC C4500 AND 5500 TRUCKS. *TT Read More »
REVISED FUEL INJECTOR BALANCE TEST WITH TECH 2 (AUTOMATIC TRANSMISSION). VARIOUS MODELS INCLUDING 2003-2004 CHEVROLET KODIAK AND GMC TOPKICK. *TT Read More »
HIGHER THAN EXPECTED OIL CONSUMPTION <8500 GVW. VARIOUS MODELS INCLUDING 2003-2004 CHEVROLET KODIAK (C4500-C5500 SERIES MODELS)AND GMC TOPKICK (C4500-C5500 SERIES MODELS). *TT Read More »
AVAILABILITY OF STARTER MOTOR SOLENOID IF DAMAGED DURING SERVICE. 2004 CHEVROLET KODIAK C4500/5500 AND GMC TOPKICK C4500/5500 INCLUDED. *TT Read More »
SUPPLEMENT TO 03-06-01-024B 4.3L LU3 L35 TIMING CHAIN TENSIONER. RATTLE-TYPE NOISE COMING FROM THE ENGINE AT APPROXIMATELY 1800 TO 2200 RPMS. *TT Read More »
EXCESSIVE DURAMAX TURBOCHARGER WHINE NOISE OR POSSIBLY A PERFORMANCE OR A FUEL ECONOMY COMPLAINT. GM VOICEMAIL LOG. THIS INCLUDES 2003-2004 4500 AND 5500 TRUCKS. *TT Read More »
CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT - ENGINE GLOW PLUG ON CERTAIN VEHICLES WITH 6. Read More »
THIS MESSAGE IS IN REGARD TO DURAMAX TURBOCHARGER NOISES OR POSSIBLY A PERFORMANCE OR FUEL ECONOMY COMPLAINT. SERVICE VME. 6.6 LB7 DIESEL ENGINE. P0102, P0103, P0236. *TT Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
ADVANCE SERVICE INFORMATION - EXHAUST SYSTEM POPPING/SNAPPING NOISE WHEN VEHICLE IS HOT, AT IDLE OR IMMEDIATELY AFTER VEHICLE IS SHUT OFF. *TT BULLETIN 03-06-05-008, DATED 11/01/2003 REPLACED. Read More »
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »
GM IS ANNOUNCING A PRODUCT EMISSION RECALL, NUMBER 04016. VEHICLES COULD HAVE THE .02 ENGINE OFF NATURAL VACUUM, EONV, EVAPORATIVE EMISSION SYSTEM LEAK DETECTION DIAGNOSTIC DISABLED BY THE POWERTRAIN CONTROL MODULE THAT INCORRECTLY ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN. UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL POLICY ADJUSTMENT - INJECTORS - REPLACE. *MJ UPDATED 2/21/08. *NJ CSC LETTER WAS RECEIVED. UPDATED 3/5/10. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
DURAMAX DIESEL FUEL IN OIL DIAGNOSTICS. SERVICE VME. LB7 6.6L ENGINE. SIT BULLETIN 1401353. VARIOUS MODELS INCLUDING 2003 AND 2004 GMC C4500 AND 5500 TRUCKS. *TT Read More »
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles. Read More »
CRANKS BUT NO START, STALL, INACCURATE/INCORRECT FUEL GAUGE READING, NO FUEL, VEHICLE IS OUT OF FUEL AND FUEL GAUGE READS ABOVE EMPTY. *TT THIS BULLETIN REPLACES PREVIOUS BULLETIN NUMBER 04-08-49-019. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Read More »
THIS VME MESSAGE APPLIES TO THE VALVE BODY FOR THE ALLISON SERIES 1000 TRANSMISSION REVISED FOR THE 2004 MODEL YEAR TO ADD MODULATED MAIN PRESSURE CONTROL. Read More »
ESSENTIAL TOOLS FOR SERVICING THE ALLISON TRANSMISSION. THESE TOOLS INCLUDE A FOUR-WHEEL DRIVE SPANNER NUT WRENCH, REAR BEARING PULLER LEGS, DIGITAL DEPTH MICROMETER AND A REAR BEARING INSTALLER. Read More »
4L60E/4L65E INTERMITTENT NEUTRAL CONDITION WHILE ACCELERATING FROM A STOP OR WHILE DRIVING. *TT 1999-2006 GM CARS, LIGHT DUTY TRUCKS AND UTILITIES. *TT Read More »
This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Read More »
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
SERVICE ENGINE SOON LIGHT IS ILLUMINATED AND THE VEHICLE MAY NOT START. DIAGNOSTIC TROUBLE CODE P0706, WHICH RELATES TO TRANSMISSION RANGE SWITCH PERFORMANCE MAY BE STORED. *TT Read More »
THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT Read More »
SLOW OR NO ENGAGEMENT OF AUTOMATIC TRANSMISSION NO START BLANK PRNDL DISPLAY FLASHING PRNDL DIAGNOSTIC TROUBLE CODE P0708 P0872 P0847 P0875 P1711 P1713 OR U1000 SET. THIS SERVICE BULLETIN REPLACES 020730011. Read More »
SOME CUSTOMERS MAY COMMENT THAT THE TRANSMISSION SLIPS, A SHUDDER, CHUGGLE, OR VIBRATION IS FELT WHEN THE TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. *TT Read More »
SOME CUSTOMERS MAY COMMENT THAT THE TRANSMISSION SLIPS, A SHUDDER, CHUGGLE, OR VIBRATION IS FELT WHEN THE TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. *TT Read More »
ENGINE SURGE OR STALL AT STOP AND/OR DTC P0742 POSSIBLE TCC APPLIED. EQUIPPED WITH ALLISON LCT1000 TRANSMISSION RPO M74 OR MW7. *NJ UPDATED 4/22/13. *PE Read More »
SOME CUSTOMERS MAY COMMENT THAT THE 4WD/AWD INDICATOR LIGHTS ON THE SELECTOR SWITCH DO NOT WORK OR THE 4WD/AWD SYSTEM MAY BE INOPERATIVE. *TT Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION. ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE Read More »
CONCERNS WITH THE SERVICE FOUR-WHEEL DRIVE LIGHT OR THE FOUR-WHEEL DRIVE IS INOPERATIVE WITH A C0327 CODE STORED IN THE TCCM. GM VOICEMAIL EXPRESS. *TT Read More »
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »
USE OF SYNTHETIC FRONT AXLE LUBRICANT FOR 4WD VEHICLES SOLD IN COLD WEATHER CLIMATES. *TT THIS BULLETIN REPLACED PREVIOUS BULLETIN DATED 10/01/2003. *TT Read More »
THE SERVICE INFORMATION AND OWNERS MANUAL DO NOT SHOW A SERVICE INTERVAL FOR THE 8.6, 9.5, 9.75, 10.5, AND 11.5 INCH REAR AXLES WITH OR WITHOUT G80 (LOCKING DIFFERENTIAL). Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that will not move in forward or reverse. Technician may find Diagnostic Trouble Code P0877 or P2723 set. Read More »
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Read More »
INTERMITTENT NO START, SERVICE STABILITY MESSAGE, ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ILLUMINATED, MULTIPLE DIAGNOSTIC TROUBLE CODES (DTCS), DIC SHOWS UNKNOWN DRIVER, VARIOUS ELECTRICAL RELATED CONDITIONS. Read More »
ALLISON LCT1000 NO SHIFT, SPEEDOMETER ERRATIC/INOPERATIVE, DIAGNOSTIC TROUBLE CODES (DTCS) P0721, C0237 POSSIBLE ANTI-LOCK BRAKE SYSTEM (ABS) LAMP ON. SI BULLETIN 1408789. *TT Read More »
MULTIPLE DIAGNOSTIC TROUBLE CODES, INCLUDING ANY OR ALL OF P0708, P0847, P0872, P0875, P1711 OR P1713, PARTIAL OR NO PRINDEL DISPLAY OR NO MOVEMENT. *TT *JB Read More »
SERVICE ENGINE SOON LIGHT AND REDUCED ENGINE POWER WITH A DIAGNOSTIC TROUBLE CODE P1516. DIAGNOSTIC TROUBLE CODES P0120, P0220, P1514, P1515, P1518 AND P2135 MAY ALSO BE PRESENT. *TT Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THE IGNITION DISTRIBUTOR CAP AND ROTOR MAY CORRODE AND CAUSE IGNITION SYSTEM FAILURE. A PRODUCT EMISSION RECALL TO INSPECT / REPLACE THE DISTRIBUTOR IGNITION SYSTEM. *TT GM PARTS BULLETINS & INFORMATION. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION MAY CAUSE INACCURATE READINGS ON SOME 2003-2004 CADILLAC, CHEVROLET, AND GMC VEHICLES. Read More »
CADILLAC\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. Read More »
ONE OF THE FOLLOWING CONCERNS WHEN PROGRAMMING THE MILEAGE OR THE HOURS INTO AN EXCHANGE INSTRUMENT PANEL CLUSTER THAT IS RECEIVED FROM AN ELECTRONIC SERVICE CENTER (ESC). *NJ Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
REAR QUARTER GLASS SERVICE REPLACEMENT KITS MAY HAVE DEFORMED SEALING STRIPED WHEN INITIALLY REMOVED FROM THEIR PACKAGING CAUSING DEALERS TO REORDER. *TT Read More »
SOME CUSTOMES HAVE COMMENTED THAT WHEN THE MIRROR IS MANUALLY FOLDED INWARD OR OUTWARD, THE MIRROR DOES NOT RETURN TO ITS ORIGINAL POSITION. *TT Read More »
FRONT WINDSHIELD WIPER ARM DOES NOT REMAIN UPRIGHT POSITION AS IT DID ON PRIOR MODELS AND AS A RESULT, CUSTOMER MAY INADVERTENTLY BRAKE THE WIPER ARM TRYING TO EXTEND THE BLADE. *MJ Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information. Read More »
TIRE SLOWLY GOES FLAT AND/OR EXCESSIVE WHEEL VIBRATION CAUSED BY BEAD SPLITS (REPLACE WHEELS WITH NEW HEAVY DUTY RIM VERSION) *TT *AR UPDATED 4/11/08. *NJ Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. Read More »
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. Read More »
HEATED SEAT INOPERATIVE OR SHUT OFF IN 30 SECONDS. DIAGNOSTIC TROUBLE CODES B2435, B2440, B3606 AND/OR B1825 SET IN THE DRIVERS SEAT MODULE. *TT Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information. Read More »
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
XM RADIO MUST BE TUNED TO CHANNEL 1 THROUGH 66 DURING ACTIVATION ATTEMPT. 2004 CHEVROLET CANYON, GMC DENALI, GMC COLORADO ALSO INCLUDED. *TT Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
SOME CUSTOMERS MAY COMMENT ON VARIOUS HVAC CONCERNS INCLUDING TEMPERATURE DOORS DEFAULTING TO FULL HOT POSITION OR UNABLE TO OBTAIN DEFROST POSITION. *PE Read More »
BUICK\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. CSC LETTER WAS RECEIVED. *PE Read More »
PROGRAM BULLETIN (CUSTOMER SATISFACTION PROGRAM)-15,000 MILE (24,000 KM) FUEL FILTER CHANGE. 2002 CHEVROLET KODIAK AND 2001-2002 GMC TOPKICK. *SC Read More »
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Read More »
GENERAL MOTORS SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE HVAC BLOWER MAY NOT WORK AT CERTAIN FUNCTIONS OR MAY BECOME INOPERABLE. THERE COULD BE A BURNING SMELL OR SMOKE. *RM UPDATED 4/6/12. Read More »
UNDERHOOD AIR CONDITIONER RATTLE NOISE HEARD ON ACCELERATION OR A SUDDEN LOSS OF AIR CONDITIONER SYSTEM PERFORMANCE. *TT THIS BULLETIN REPLACES 03-01-38-019 DATED 11-01-2003. Read More »
AIR CONDITIONER (A/C) LOW PRESSURE SWITCH DIAGNOSTIC TOOL. CURRENTLY THE A/C LOW PRESSURE SWITCH OPEN/CLOSE PRESSURES CANNOT BE ACCURATELY DETERMINED BY MEASURING PRESSURE AT THE LOW SIDE SERVICE PORT. Read More »
CHANGES IN AIR CONDITIONING COMPESSOR ON/OFF INSTRUMENT PANEL DISPLAY SYMBOL FROM 2003 TO 2004 MODEL YEAR AND SYNCHRONIZING THE DRIVER AND PASSENGER SET TEMPERATURES. *TT Read More »
LESS THAN DESIRABLE AC PERFORMANCE, ESPECIALLY WHEN THE AMBIENT TEMPERATURE IS ABOVE 90 DEGREES ON VEHICLES EQUIPPED WITH THE DURAMAX DIESEL ENGINE. *TT Read More »
