Technical Service Bulletins (TSBs) for the 2002 Silverado 3500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
CONCERNS THAT CLUNK NOISE CAN BE HEARD COMING FROM UNDER THE HOOD ALSO FELT IN THE STEERING WHEEL. *TT UPDATED *EH GM ADMINISTRATIVE MESSAGE. *TT Read More »
REVISED STEERING WHEEL POSITION SENSOR OR STEERING SHAFT LOWER BEARING REPLACEMENT PROCEDURE AND STEERING WHEEL POSITION SENSOR CENTERING PROCEDURE. *EH Read More »
SOME 2500 HD AND 1500 HD CREW CAB MODELS MAY EXHIBIT A STEERING COLUMN RATTLE OR NOISE ESPECIALLY DURING LOW SPEED PARKING LOT TURNING MANEUVERS. *TT Read More »
CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE Read More »
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
TIRE SLOWLY GOES FLAT AND/OR EXCESSIVE WHEEL VIBRATION CAUSED BY BEAD SPLITS (REPLACE WHEELS WITH NEW HEAVY DUTY RIM VERSION) *TT *AR UPDATED 4/11/08. *NJ Read More »
REFERENCE GUIDE FOR THE TECHNICIAN TO UPGRADE A VEHICLE FROM FACTORY WHEELS AND TIRES TO 20 INCH WHEELS AND TIRES, WHICH ARE AVAILABLE THROUGH GMSPO. *TT Read More »
INSPECTION OF TIRE AND WHEEL SIZE PRIOR TO DIAGNOSIS OF TRANSMISSION SHIFTS, POOR PERFORMANCE, SPEEDOMETER, CRUISE CONTROL CONCERNS. BULLETIN 01-03-10-010B NOT RECEIVED. *TT Read More »
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. *TT UPDATE. *TT Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement. Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, ... Read More »
SERVICE ENGINE SOON (SES) LIGHT, P0087, P0093, P1093, LOW POWER, NO START, HARD START, FUEL IN CRANKCASE. THIS SERVICE BULLETIN REPLACES 040604007. *EH Read More »
ROUGH IDLE, SERVICE ENGINE SOON (SES)LIGHT, UNSTABLE IDLE, HESITATION, SURGE OR STALLING. WITH DIAGNOSTIC TROUBLE CODES P0300, P0335 OR P0336. *TT Read More »
MULTIPLE DRIVEABILITY SYMPTOMS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS. *TT Read More »
2004 6.6L DURAMAX LB7 ENGINES WITH EXTENDED CRANK DURING HOT ENGINE RESTART. DIAGNOSTIC TROUBLE CODE (DTC) P0193 MAY OR MAY NOT BE SET. SIT BULLETIN 1402202. *TT Read More »
GEN III REPLACEMENT FLYWHEEL BOLT HOLES LARGER THAN ORIGINAL PART. THE BOLT HOLES FOR THE CRANK SHAFT IN THE REPLACEMENT FLYWHEEL ARE LARGER THAN THE HOLES IN THE ORIGINAL PART. SIT BULLETIN 1400596. Read More »
LACK OF PASSENGER COMPARTMENT HEAT AND/OR RAISED/ROUGH IDLE AFTER START AND/OR P0128 DIAGNOSTIC TROUBLE CODE (DTC) STORED WITH NO SERVICE ENGINE SOON LIGHT ILLUMINATED. *TT Read More »
THE ENGINE DIAGNOSTIC FUEL LEAKS INSIDE OF THE ENGINE. GM VOICEMAIL LOG. THIS INCLUDES 2000 - 2004 CHEVROAND GMC C4500 AND 5500 TRUCKS. *TT Read More »
REVISED FUEL INJECTOR BALANCE TEST WITH TECH 2 (AUTOMATIC TRANSMISSION). VARIOUS MODELS INCLUDING 2003-2004 CHEVROLET KODIAK AND GMC TOPKICK. *TT Read More »
HIGHER THAN EXPECTED OIL CONSUMPTION <8500 GVW. VARIOUS MODELS INCLUDING 2003-2004 CHEVROLET KODIAK (C4500-C5500 SERIES MODELS)AND GMC TOPKICK (C4500-C5500 SERIES MODELS). *TT Read More »
AVAILABILITY OF STARTER MOTOR SOLENOID IF DAMAGED DURING SERVICE. 2004 CHEVROLET KODIAK C4500/5500 AND GMC TOPKICK C4500/5500 INCLUDED. *TT Read More »
SOME CUSTOMERS MAY COMMENT ON A MILD TO SEVERE ENGINE PING (COMMONLY REFERRED TO AS SPARK KNOCK) USUALLY WORSE DURING ACCELERATION AND / OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP. *TT Read More »
SOME CUSTOMERS MAY COMMENT ON A MILD TO SEVERE ENGINE PING (SPARK KNOCK) DURING ACCELERATION AND / OR ILLUMINATED MALFUNCTION INDICATOR LAMP WITH DIAGNOSTIC TROUBLE CODE P0332 SET. *TT Read More »
HIGH ENGINE TEMPERATURE READINGS WHEN DRIVING AT HIGHWAY SPEED WITH THEIR SNOWPLOW IN THE UP POSITION ON THEIR 2500 HD AND 3500 SERIES PICK UP TRUCKS. *TT Read More »
EXCESSIVE DURAMAX TURBOCHARGER WHINE NOISE OR POSSIBLY A PERFORMANCE OR A FUEL ECONOMY COMPLAINT. GM VOICEMAIL LOG. THIS INCLUDES 2003-2004 4500 AND 5500 TRUCKS. *TT Read More »
CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT - ENGINE GLOW PLUG ON CERTAIN VEHICLES WITH 6. Read More »
THIS MESSAGE IS IN REGARD TO DURAMAX TURBOCHARGER NOISES OR POSSIBLY A PERFORMANCE OR FUEL ECONOMY COMPLAINT. SERVICE VME. 6.6 LB7 DIESEL ENGINE. P0102, P0103, P0236. *TT Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
ADVANCE SERVICE INFORMATION - EXHAUST SYSTEM POPPING/SNAPPING NOISE WHEN VEHICLE IS HOT, AT IDLE OR IMMEDIATELY AFTER VEHICLE IS SHUT OFF. *TT BULLETIN 03-06-05-008, DATED 11/01/2003 REPLACED. Read More »
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »
THIS MESSAGE STATES THAT SOME VEHICLES MAY HAVE INSTALLED A DIESEL FUEL CAP WITH THE D ON THE CAP INSTEAD OF THE REQUIRED GASOLINE FUEL CAP POSSIBLY CAUSING VEHICLES TO EXHIBIT A P0442 CODE. *TT Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL POLICY ADJUSTMENT - INJECTORS - REPLACE. *MJ UPDATED 2/21/08. *NJ CSC LETTER WAS RECEIVED. UPDATED 3/5/10. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
DURAMAX DIESEL FUEL IN OIL DIAGNOSTICS. SERVICE VME. LB7 6.6L ENGINE. SIT BULLETIN 1401353. VARIOUS MODELS INCLUDING 2003 AND 2004 GMC C4500 AND 5500 TRUCKS. *TT Read More »
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles. Read More »
CRANKS BUT NO START, STALL, INACCURATE/INCORRECT FUEL GAUGE READING, NO FUEL, VEHICLE IS OUT OF FUEL AND FUEL GAUGE READS ABOVE EMPTY. *TT THIS BULLETIN REPLACES PREVIOUS BULLETIN NUMBER 04-08-49-019. Read More »
SOME CUSTOMERS MAY COMMENT THAT THEIR FUEL GAUGE READS E, EMPTY, AFTER FILLING THE TANK WITH THE ENGINE RUNNING ON THEIR ONE-TON CHASSIS CAB WITH DUAL FUEL TANKS. *TT Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Read More »
THIS VME MESSAGE APPLIES TO THE VALVE BODY FOR THE ALLISON SERIES 1000 TRANSMISSION REVISED FOR THE 2004 MODEL YEAR TO ADD MODULATED MAIN PRESSURE CONTROL. Read More »
ESSENTIAL TOOLS FOR SERVICING THE ALLISON TRANSMISSION. THESE TOOLS INCLUDE A FOUR-WHEEL DRIVE SPANNER NUT WRENCH, REAR BEARING PULLER LEGS, DIGITAL DEPTH MICROMETER AND A REAR BEARING INSTALLER. Read More »
DELAYED TRANSMISSION ENGAGEMENT FROM PARK TO DRIVE OR REVERSE, MALFUNCTION INDICATOR LAMP, RANGE INHIBIT AND BLINKING PRINDEL, MULTIPLE DIAGNOSTIC TROUBLE CODES. *TT Read More »
SOME VEHICLES WILL NOT MOVE WHEN 4-WHEEL DRIVE IS REQUESTED, NOISE, SHUDDER, POOR PERFORMANCE, TRANSMISSION / TRANSFER CASE SLIPS, TRANSMISSION WILL NOT UPSHIFT, SLIPS IN 4-WHEEL DRIVE. *TT Read More »
4L60E/4L65E INTERMITTENT NEUTRAL CONDITION WHILE ACCELERATING FROM A STOP OR WHILE DRIVING. *TT 1999-2006 GM CARS, LIGHT DUTY TRUCKS AND UTILITIES. *TT Read More »
This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Read More »
SOME VEHICLES EQUIPPED WITH THE ALLISON LCT1000 TRANSMISSION MAY EXPERIENCE A VERY HARSH 2-1 DOWNSHIFT AT A STOP OR ON THROTTLE REAPPLY. *TT Read More »
INFORMATION ON 4-WHEEL DRIVE EXTENDED CAB, SHORT BED VEHICLES WITH 4-WHEEL DRIVE EXTENDED CAB, SHORT BED WITH A BUMP OR CLUNK ON STOP OR ACCELERATION. *TT Read More »
THIS MESSAGE COVERS TRUCKS WITH FOUR-WHEEL DRIVE EXTENDED CAB SHORT BED WITH A BUMP OR CLUNK ON STOP OR ACCELERATION IN REFERENCE TO BULLETIN NUMBER 01-04-17-004. *TT Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT Read More »
SLOW OR NO ENGAGEMENT OF AUTOMATIC TRANSMISSION NO START BLANK PRNDL DISPLAY FLASHING PRNDL DIAGNOSTIC TROUBLE CODE P0708 P0872 P0847 P0875 P1711 P1713 OR U1000 SET. THIS SERVICE BULLETIN REPLACES 020730011. Read More »
SOME CUSTOMERS MAY COMMENT THAT THE TRANSMISSION SLIPS, A SHUDDER, CHUGGLE, OR VIBRATION IS FELT WHEN THE TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. *TT Read More »
TRANSMISSION SHIFTING IN AND OUT OF 4TH AND 5TH GEAR (HUNTING) WHEN PULLING / CARRYING A LOAD, UNABLE TO MANUALLY SELECT 4TH GEAR. HD2500/HD3500 SERIES. *TT Read More »
SOME CUSTOMERS MAY COMMENT THAT THE TRANSMISSION SLIPS, A SHUDDER, CHUGGLE, OR VIBRATION IS FELT WHEN THE TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. *TT Read More »
SOME CUSTOMERS MAY COMMENT OF HARSH OR DELAYED 2-1 DOWNSHIFT, NEUTRAL FEEL AT A STOP, SHIFT BUSYNESS, DIAGNOSTIC TROUBLE CODES P0708, P0847, P0872, P0875, P1711, P1713 FROM 3/4 AND 1 TON PICKUP MODELS. Read More »
SOME CUSTOMERS MAY COMMENT THAT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. Read More »
INFORMATION REGARDING A 1-2 SHIFT SHUTTER, WHICH MAY OCCUR ON LIGHT THROTTLE ACCELERATION, USUALLY WHEN THE VEHICLE IS THOROUGHLY WARMED UP. *YH Read More »
ENGINE SURGE OR STALL AT STOP AND/OR DTC P0742 POSSIBLE TCC APPLIED. EQUIPPED WITH ALLISON LCT1000 TRANSMISSION RPO M74 OR MW7. *NJ UPDATED 4/22/13. *PE Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION. ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE Read More »
THE NVG 136 ALL WHEEL DRIVE (AWD) TRANSFER CASE AND THE 236 AND 246 NVG SELECTABLE TRANSFER CASES OPERATING IN THE AUTO MODE MAY EXHIBIT A CONDITION OF A VIBRATION/SHUDDER DURING LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, UP TO ... Read More »
FOUR WHEEL DRIVE INOPERATIVE AND THE 4WD SERVICE LIGHT WILL ILLUMINATE. DIAGNOSIS MAY REVEAL THAT THE ATC FUSE COULD BE OPEN, POSSIBLE DTC C0308, OR VARIOUS U CODES MAY BE SET. Read More »
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »
USE OF SYNTHETIC FRONT AXLE LUBRICANT FOR 4WD VEHICLES SOLD IN COLD WEATHER CLIMATES. *TT THIS BULLETIN REPLACED PREVIOUS BULLETIN DATED 10/01/2003. *TT Read More »
THE SERVICE INFORMATION AND OWNERS MANUAL DO NOT SHOW A SERVICE INTERVAL FOR THE 8.6, 9.5, 9.75, 10.5, AND 11.5 INCH REAR AXLES WITH OR WITHOUT G80 (LOCKING DIFFERENTIAL). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that will not move in forward or reverse. Technician may find Diagnostic Trouble Code P0877 or P2723 set. Read More »
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Read More »
SOME CUSTOMERS MAY HAVE EXPERIENCE VEHICLE SERVICE ENGINE SOON (SES) LIGHT ILLUMINATION, LOW ENGINE POWER, HARD START, AND/OR FUEL IN CRANKCASE, REQUIRING INJECTOR REPLACEMENT, AS A RESULT OF HIGH FUEL RETURN RATES DUE TO FUEL INJECTOR ... Read More »
ALLISON LCT1000 NO SHIFT, SPEEDOMETER ERRATIC/INOPERATIVE, DIAGNOSTIC TROUBLE CODES (DTCS) P0721, C0237 POSSIBLE ANTI-LOCK BRAKE SYSTEM (ABS) LAMP ON. SI BULLETIN 1408789. *TT Read More »
MALFUNCTION INDICATOR LAMP ON WITH A P0300 SET AND A MISFIRE. VARIOUS MODELS INCLUDING THE 1996-1999 P32 AND THE 1996-2002 GMC C/K TRUCK. *TT Read More »
MULTIPLE DIAGNOSTIC TROUBLE CODES, INCLUDING ANY OR ALL OF P0708, P0847, P0872, P0875, P1711 OR P1713, PARTIAL OR NO PRINDEL DISPLAY OR NO MOVEMENT. *TT *JB Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THE IGNITION DISTRIBUTOR CAP AND ROTOR MAY CORRODE AND CAUSE IGNITION SYSTEM FAILURE. A PRODUCT EMISSION RECALL TO INSPECT / REPLACE THE DISTRIBUTOR IGNITION SYSTEM. *TT GM PARTS BULLETINS & INFORMATION. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
REAR QUARTER GLASS SERVICE REPLACEMENT KITS MAY HAVE DEFORMED SEALING STRIPED WHEN INITIALLY REMOVED FROM THEIR PACKAGING CAUSING DEALERS TO REORDER. *TT Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
GENERAL MOTORS HAS ANNOUNCED A RECALL ON CERTAIN VEHICLES EQUIPPED WITH ROOF CLEARANCE LAMPS BUILT AT THE FLINT AND PONTIAC EAST PLANTS HAVE A WATER LEAK AT THE ROOF CLEARANCE CENTER LAMP. *TT Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
TIRE SLOWLY GOES FLAT AND/OR EXCESSIVE WHEEL VIBRATION CAUSED BY BEAD SPLITS (REPLACE WHEELS WITH NEW HEAVY DUTY RIM VERSION) *TT *AR UPDATED 4/11/08. *NJ Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. Read More »
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
INFORMATION PERTAINING TO THE ADDITION OF ANY SNOWPLOW EQUIPMENT ON VEHICLES THAT ARE NOT EQUIPPED WITH THE VYU SNOWPLOW PREP PACKAGE OPTION. *TT Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
THIS BULLETIN IS BEING ISSUED TO INFORM DEALERS THAT EFFECTIVE WITH VEHICLE PRODUCTION IN MAY 1, 2001, CERTAIN VEHICLES ARE BEING SHIPPED WITH A NEW FLUORESCENT ORANGE PLASTIC ANTENNA WRENCH AS PART OF THE ANTENNA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
BUICK\CHEVROLET\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. CSC LETTER WAS RECEIVED. *PE Read More »
PROGRAM BULLETIN (CUSTOMER SATISFACTION PROGRAM)-15,000 MILE (24,000 KM) FUEL FILTER CHANGE. 2002 CHEVROLET KODIAK AND 2001-2002 GMC TOPKICK. *SC Read More »
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
UNDERHOOD AIR CONDITIONER RATTLE NOISE HEARD ON ACCELERATION OR A SUDDEN LOSS OF AIR CONDITIONER SYSTEM PERFORMANCE. *TT THIS BULLETIN REPLACES 03-01-38-019 DATED 11-01-2003. Read More »
AIR CONDITIONER (A/C) LOW PRESSURE SWITCH DIAGNOSTIC TOOL. CURRENTLY THE A/C LOW PRESSURE SWITCH OPEN/CLOSE PRESSURES CANNOT BE ACCURATELY DETERMINED BY MEASURING PRESSURE AT THE LOW SIDE SERVICE PORT. Read More »
SOME OWNERS OF 2500 HD AND 3500 SERIES TRUCKS WITH THE 6600 DURAMAX DIESEL ENGINE MAY EXPERIENCE THE MALFUNCTION INDICATOR LAMP ILLUMINATED AFTER THE USE OF THE ENGINE COOLANT HEATER AS WELL AS DIAGNOSTIC TROUBLE CODE P0181. Read More »
