This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 1500. After the vehicle was repaired per NHTSA campaign number: 18V586000 (steering), the vehicle stalled and the instrument panel lighting flickered. The vehicle was able to restart; however, it stalled again. The vehicle was able to operate normally after being restarted. The vehicle was taken to the original ron carter Chevrolet (3206 fm 528 road, Chevrolet building, alvin, tx 77511, (281) 819-6007), but was not diagnosed or repaired. The manufacturer was not notified. The VIN and failure mileage were unknown.
2015 Chevrolet Silverado 1500. Consumer writes in regards to power steering. The consumer stated ABS system and stabilitrak light illuminated. The consumer was made aware of a recall concerning the steering failure after having the vehicle repaired. The consumer requested to be reimbursed for the repairs.
I brought my vehicle to the dealership that I bought my vehicle from after it showed what I believed to be signs of the electronic power steering (eps) recall affecting it. The dealership applied the fix that GM had and sent me on my way. The very next day I experienced what I believed to be the electronic power steering system acting up again. This time I was traveling at 55 M.P.H. on the highway beginning the interchange to another highway and could not turn the steering wheel for approximately 2 seconds. The loss of steering was almost as soon as I started the turn and almost caused me to go off of the highway. Then for the next 5-7 seconds I was able to manually turn the steering wheel without power steering. All of a sudden the power steering turned back on and, because of how hard I was trying to turn the wheel, I almost ended up in the lane to my right where another vehicle was. I had no prior issues like this until the recall was worked at the dealership. Almost immediately after leaving the dealership the truck was acting weird, and at a stop the truck felt as if it was struggling to stay running. The dealership was contacted and agreed to have it towed back to them two days later. Now they are telling me it is due to bad battery cables and that caused power loss during the turn. They spent hours scanning the system to find that this actually happened, which they claim they could not find, but there was a warning light that showed on the dash notifying me that the power steering was out and to drive with care, so I do not understand how they did not find it during their scan. They then tell me there is a service bulletin, that came out a month after the eps recall did, and it will be an out of pocket expense. I cannot stop thinking that this issue is a direct result of the eps software fix and should be included to the recall to replace the battery cables.
The contact owns a 2015 Chevrolet Silverado 1500. While driving approximately 15 mph, the service power steering warning message illuminated and the vehicle lost power steering ability. The vehicle was driven to ciocca Chevrolet of quakertown (855 S West end blvd, quakertown, pa 18951) where it was diagnosed that the steering gear assembly, torque sensor, and harness needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,100.
- East Greenville, PA, USA
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The contact owns a 2015 Chevrolet Silverado 1500. While driving at a low rate of speed to make a turn, the electric power steering failed and went into manual mode. The contact had to exert extreme force to turn the steering wheel. The vehicle was included in NHTSA campaign number: 18V586000 (steering), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The contact kept the vehicle parked due to the failure. The failure mileage was not available.
My father died after having a accident in his truck on 11/8/18. I believe it is attributed to the recent recall, leading to him dying after being pulled out through the windshield and collapsed afterwards. The stress from this accident attributed to his death.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 mph attempting to make a left turn, the steering wheel did not respond. The vehicle kept on going straight down a 20 feet embankment. All the frontal curtains and air bags deployed. The police was present and an accident report number: T8C3138tzcph was filed. The contact was transported by ambulance to the local hospital, diagnosed as multiple cuts to the head, bruised shoulder and a head conclusion, treated and released. The vehicle was towed to the contact's residence. The vehicle was not taken to an independent mechanic or a dealer for a diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The contact also stated received a recall notification two days after the accident for NHTSA campaign number: 18V586000 (steering). The approximate failure mileage was 36,000.
Complete loss of power steering. I was leaving my local bank and the service power steering light came on and I lost all power steering and it had not returned. I did some online searching and found there was a recall but the symptoms were loss and immediate return of power steering but thought maybe mine was also associated. I took my truck to lynn smith Chevrolet in burleson tx and was told the power steering control module was bad and the entire steering rack needed to be replaced which is $3,000 out of my pocket. My truck is a 2015 with 53, xxx miles it had never acted strange or given me any problems until that one incident. I was extremely lucky to have a break in traffic as it caused me to occupy all three lanes with my 10 year old daughter in the truck.
Abt 1:24pm parking lot spaces are straight driver was pulling out of parking lot at wells fargo in the w side of the city brought a friend to bank, got into vehicle started heading out of parking lot driver was going towards one direction to go to the right to get out than changed mind, headed towars other direction to left driver made a sharp left turn to go between light pole & other vehicles parked in lot watching another vehicle to left & to the right was a light pole driver thought everything was fine, next thing you know the passanger screamed out "stop" driver hit pole passanger states everything was going fine than vehicle went straight by itself driver did not straighten out the wheel at all was in the middle of executing a left turn vehicle tires were completly turned to go left - didnt straighten out wheels at all than all of a sudden vehicle went straight into pole driver states in about 2 secs. Or less vehicle switched while executing turn into pole no witness vehicle's poi - right of the center of vehicle's front bumper no damage to pole - hit concrete barrier no inj. No pr collision came as a complete surprise driver not sure of any cameras in the area of wells fargo parking lot- not sure
I have taken my 2015 Chevy Silverado to the dealer 2 times and have a appountment for a third time. I was informed today its the rack and pinion ! seriously my truck has 35000 miles on it. Come on ! its under warranty but what happens when this happens again ? I am a mother of 6 I deoend in th is truck and if its happening at 35000 miles then what's going to happen at 100000
My truck was recalled I received a call from my dealer about the recall. I took my truck to Decatur james woods Chevrolet which performed a recall on the eps module for a steering recall. Note prior to me taking my vehicle in I had no problems or issues. I take my truck in for documented oil changes and scheduled maintenance. Once they did the recall flash update reprogramming I picked up my truck and on the way home the dash lights blinked off the stabilitrac error and tow haul error both came up. I called the service dept immediately on the way using hands free system and the service advisor told me the recall couldn't cause that. On the road to my house the steering wheel jerked out of my hands light sprain to my wrist and almost took me off the road as the brakes also failed to work very well. The truck died to a stop. When I restarted it showed no errors and all worked again. The next morning when started it displayed a calibration error and had me open and close my driver window. When driving to my dealership jerry's Chevy it blinked the dash again when I used my blinker to change lanes. The power and RPM where all over the place and running very rough. When I got to jerry's they basically told me they couldn't touch it and take the liability and to take it back to Decatur they had messed something up. Next morning to to local mechanic we have used they put computer diagnostic on it and showed all kinds of errors as we test drove while hooked up. He said the recall program has evidently caused communication issues to other modules and can tear up the truck. I took it back to Decatur they said they couldn't get to it and to come back the next day. I dropped it off truck still having issues and running and sounding worse and losing power and voltage gauge dropping and going back to normal. Safety concern for myself and others on road due to this recall flash.
At 32,744 miles and 42 months the steering wheel suddenly started rattling and shifted to 3:00. Codes service stable track and assisted power steering appeared on the dash lights. Took to dealer and was told there was failure on steering rack. Truck has no modifications and required a new rack at a cost of $1295.69. 2014 trucks had a recall on this issue.
The truck was taken to dealership on Sept. 24 for recall repair of faulty steering. On Oct.1 steering locked up and brakes failed while my daughter was driving and an accident occurred. Accident report filed with Missouri state police.
Power steering went out while driving on the road. Approx 50,000 miles delearship states no current recalls on this vehicle however there was a large recall for same issue on 2014 Silverado
The contact owns a 2015 Chevrolet Silverado 1500. While driving 25 mph, the steering wheel jerked and the vehicle turned off. The vehicle was restarted after several attempts, but the power steering failed to operate and the power steering warning indicator illuminated. The vehicle was taken to the dealer (star Chevrolet, 1628 S azalea dr, wiggins, ms 39577, (678) 369-6037) for diagnostic testing and repairs. The dealer also informed the contact that there were no recalls in regards to the failure; therefore, the contact would be responsible for the repair fees. The manufacturer was not contacted. The failure mileage was 73,038.
Loss of power steering mostly at low speed. Truck loses power or shuts off completely. Also several times I have had no power upon start then after sitting for a few minutes it will be ok. Loss of power while driving when I switched to bright lights. Also drivers info center goes black
Loss of power steering while driving, safety hazard! contacted GM and was told no recall on my specific VIN # even though there is a recall on same year make & model vehicle. Was told by GM to take vehicle to dealership & GM would try & assist in getting vehicle repaired. With it being a safety issue and same make & model as vehicle that has recall in place for the same part, I feel GM should repair the vehicles power steering motor at no cost to me.
Vehicle is making a grinding noise when turning steering wheel was advised by dealer it's a known GM issue while vehicle is stationary and also you can hear this noise while moving at a low rate of speed 15mph or under
A D V E R T I S E M E N T S
- Alvin, TX, USA