This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 10 mph, the steering seized and the vehicle stalled while turning into a neighborhood. Sellers Buick GMC (38000 grand river ave, farmington hills, mi 48335, (248) 579-8383) was contacted and stated that there were no recalls. The contact scheduled an appointment with the dealer to see if the vehicle could be repaired under an extended warranty. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 64,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the stabilitrak, power steering, and ABS warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 18V586000 (steering) by capitol Chevrolet (6200 S ih 35 frontage rd, austin, tx 78745, (512) 445-1222); however, the remedy failed to repair the vehicle. The contact mentioned that the stabilitrak, power steering, and ABS warning indicators illuminated after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 98,000. The VIN was unknown.
When my truck was under factory warranty it had a ratcheting clunking noise coming from the rack and pinion. The truck had 89000 on it and I called Chevrolet filed a complaint. I was driving last summer and I lost my steering going down the road then I got it back. Then I took it in for the software update recall. The Chevrolet garage told me that the rack and pinion is not covered under factory warranty. Now the truck has 109000 and the rack is binding worse. I did my research and found out their is alot of people with the same problem I'm having. These racks need to be recalled before someone gets hurt.
Vehicle was in motion moving straight forward at a very slow speed (inching out of car wash during drying cycle). Dash service indicator came on "service power steering drive with care". lost power steering almost instantaneously as dash service warning appeared. Was able to pull out of gas station with no power steering and pulled to side of road, turned off truck. Checked under the hood to see if any noticeable loose connections (none). Wiggled fuses in fuse box under hood. Restarted vehicle and dash "service" indicator flashed on but power steering worked for 2 corners (200 yards) while driving 25 mph and failed with same service warning. Limped truck with no power steering to dealer about 3 miles. No noticeable affect to accelerator or other electronics in the vehicle. Vehicle has 39,400 miles on it.
- Carlsbad, CA, USA
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At low speeds of 15mph or less, when brakes are applied, the vehicles brake assist stops working and the electric to the car flashes off. If speeds are low enough and you apply brakes while turning right at a light or stop sign, the vehicle will shutoff and steering wheel locks. This is a huge safety issue and poor design.
Trucks shakes and vibrates at speeds over 65mph. Shakes are so bad it feels as though the wheels are coming loose. Tired have been rebalanced. Replaced. New rims. No solution.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving about 40 mph and attempting to slow down, the brakes did not work. The contact stated that the brake pedal went to the floor and caused the vehicle to rear-end the vehicle in front of it. The contact also stated that the steering either locked up or lost power and that there was no warning. The vehicle was damaged but was not totaled or towed. There was no injury reported. A police report was filed. The vehicle was taken to the burns Chevrolet Cadillac, Inc. Dealer (803-366-9414, located at 2515 N, cherry rd, rock hill, SC 29732) where it was confirmed that there was a recall (NHTSA campaign number: 18V586000 (steering)). The manufacturer was not made aware of the failure. The failure mileage was 103,000. Parts distribution disconnect
I was at a stop sign trying to make a left hand turn and the truck steering locked up and then it happened again in a drive thru fast food place. I'm scared it's going to cause me to wreck while driving. I have no control of the truck when it happens and my lights, radio, and door locks go out then come back on.
Truck was serviced for power steering assist programming recall. Ok for about two months. Problem started again: Power steering lost, low speed whobble & steering wheel shake. Original problem was to replace power steering motor assist kit. I never got this original recall. I still have a serious steering problem. Please help me solve this problem. ## VIN passed ## Chevy Silverado ltz 2015 ##
The contact owns a 2015 Chevrolet Silverado 1500 equipped with Goodyear Wrangler tires, size: C265/65R18, and dot: 4axpjh1R1215. While driving various speeds, the steering failed and the contact heard a loud, abnormal noise under the hood. The failure occurred intermittently. The contact had the battery replaced twice. The contact stated that the battery needed to be replaced again. In addition, all four tires contained bubbles. The tires and battery had not been replaced. The manufacturer was notified of the failures. Preston hood Chevrolet (212 hollywood blvd nw, fort walton beach, fl 32548, (850) 610-7278) diagnosed and repaired the vehicle. The repairs were unknown. The vehicle failure mileage was 46,000 the tire failure mileage was unknown.
The rack and pinion is making noise while turning the steering wheel. It is my understanding that due to the electronic power steering assist if it fails the steering will no longer work. I have seen many complaints about this same issue for these year model trucks and my truck only had approximately 40,000 miles. This part seems to have a high failure rate and is relatively expensive especially if it fails multiple times which I have read happens.
I was making a turn onto highway 39 in meridian, ms when the power steering stopped working. After pulling over and turning the vehicle off for a few moments, the power steering returned.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving the at various speeds, the power steering had malfunctioned causing the steering wheel to become difficult to turn in either direction. In addition, when turning the steering wheel the head lights would flicker off and on. The vehicle was taken to the local dealer buff whelan (40445 van dyke ave, sterling heights mi.) who was unable to determine the cause of the failure and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving and steering to the right, the contact lost control of the steering wheel. The vehicle was taken to classic Chevrolet (located at 8501 N owasso expy, owasso, ok 74055, (888) 981-6002) to be diagnosed, but the results were unknown. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 67,600.
While driving slow and making a hard left turn everything flashes off 0N dash, then on, on dash, but engine shuts off causing steering and braking safety concerns, this has happened three times in last two week took it to dealership they couldn't
The rack and pinion has gone out on my 2015 Chevy 1500. Loud creaking noises can be heard from turning the wheel side to side. For a truck to be 4 years and with 40K miles and this to go bad is a real quality issue. Online I have found numerous reports of this issue
I was driving slowed down to turn right onto my street ioss total control of my truck ended up on the side walk on the opposite side of road as I was not able to control my truck, my truck shut down completely while in drive, mydashboard started to display stabilitrack disabled, steering assistant reduced, two key programmed, open and close driver door. This is not the first time this has happened but the first time to this extreme that is why we had took our truck to vandergriff Chevrolet in arlington tx on 2/16/19 were they took care of the open recall and did a software reset for loss of steering assist C18289 and power steering control module but even after software reset I'm still having the same issue I'm taking my vehicle in again to be serviced as I find this loss of steering very dangerous thankfully no one was on that side walk that could've been seriously hurt. The other two times this happened prior to yesterday was when we were in a drive thru and we were turning to order food and once turning into my sons school again vehicle shut down completely while in drive all the warnings lights displaying.
When slowing down to park, I lost braking and could not stop the truck. I had to put the truck in park to stop the momentum. This happened going in reverse. When taken to dealer I was charged $470.96 for parts and labor at N the vacuum pump which provides power for braking and steering.
As my wife came to a complete stop at a stoplight and as the light turned green, she pressed the gas pedal and the truck would not accerlate. She pressed the gas pedal down to the floor board and still would not accerlate. So due to this the truck slowly rolled foward. She slammed on the brakes and the brakes would not move. Like if they became locked and wouldn't move an inch. At this point she is trying to get off the road to the shoulder, to avoid oncoming traffic. Then she finds that the steering wheel is also locked and can not be turned. It's taking her maximum effort to stop the truck from rolling forward and to veer off the road to avoid other vehicles. She is finally able to stop the vehicle after about 100 yards of effort and waits about 10 minutes, before the brakes and steering wheel would free up. No error message was present the entire time these functions were disabled and after they freed up, it was like if nothing ever happened. No check engine light has ever been on this vehicle. Strong belief this is a manufacturing defect and should have a recall.
A D V E R T I S E M E N T S
- Garden City, MI, USA