This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering suddenly and without warning jerks back and forth violently when you are trying to turn. I've seen this issue reported on 2014's also. We were stopped when it first happened. The steering jerked as I tried to move forward and something about the "stabilitrak" briefly flashed on the dash. The traction control light came on. We turned the traction control off, but it turned itself back on and the issue happened again trying to back into my driveway.
My 2015 Chevrolet Silverado crewcab ld has a very dangerous steering issue. The problem is the steering system fully gives out making it impossible to turn the wheel and sometimes the wheels jerks back approximately 1/4 turn. GM has recalled trucks for this issue on all Silverado models 2014/15 except the 2015 crew cab. This is a very dangerous issue. The truck only has 36,251 miles and is taken care of to the fullest per manufacturers guidelines. This is a very dangerous issue and it seems that GM has admitted it and recalled many vehicles outside the trucks as well for the same problem, hopefully they will do the right thing and make a recall for all affected models before someone gets seriously hurt.
2015 Chevrolet Silverado 5.3L 4X4 (48,000 miles). While driving last night I was U-turning at a major intersection when the truck lost all power, then flashed "stabilitrak" on the dash, and jerked the steering wheel out of my hand. Should there have been someone coming the other direction there surly would have a major head on collision. I pulled into a parking lot after re-firing the truck and tried some low speed sharp turns and sure enough the same issue. Flickering power, "stabilitrak" flashing on dash, and steering wheel jerked out of my hand. When I say steering jerked its not as if I just lost power steering, the wheel will actually jerk as if its trying to get back to center on its own. I left the truck over night and went back this morning to have someone follow me home. This is a major safety issue. There is no issued recall for my VIN. I've found hundreds of stories and videos on the internet very similar to mine for this same issue. There are some recalls for other model years that sound like they are aimed at the problem but not for my model/year and everyone I've found that has had the recalls for steering and voltage issues says that the problem continues. Its terrifying thinking that im driving a 6,000lbs mass that can shut off and steer itself out of no where. Ridiculous that this has not been resolved or even acknowledged by GM!
Driving at 60 mph on highway and power steering went out. I had to nurse it to dealer, jba in glen burnie md. Of course this happens on a Saturday morning & now I have no truck for the weekend
- Pasadena, MD, USA
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The contact owns a 2015 Chevrolet Silverado 1500. While driving approximately 15-20 mph, the service power steering warning indicator illuminated and the power steering failed. The contact stated that it became difficult to maneuver the vehicle. An unknown dealer was contacted; however, they would not have been able to service the vehicle for a week. The vehicle was taken to an independent mechanic where it was diagnosed that the power control module for the electronic power steering needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V719000 (steering). The manufacturer was also notified of the failure and provided case number: 8-3776324755. The approximate failure mileage was 38,116.
I bought my truck brand new from Chevrolet. No accidents, well maintained truck. I have gone thru 2 rack and pinions and my truck just hit 32K miles. 1st time I noticed popping noises coming when I turned the steering wheel. Before I had a chance to take it to the service department the power steering completely went out. Just a couple days ago I noticed the popping noise again. I took it to the dealer today before my power steering would fail. Again the diagnosed it as the rack and pinion and is back in the shop.
Drive shaft is out of balance causing it to shimmy on the highway, called GM several time no response to problem tokk back to kupper Chevy in mandan nd they won't fix needs new drive shaft been complaining since 5000 mile now has 54000 and still will not fix
The steering wheel has a popping noise every time I turn it. The 2nd thing is, I have lost power steering 8-10 times while turning into a parking spot. One time it stalled the engine and lost all power for 30-40 minutes and I had to unhook the battery cables to reset so it would crank. Makes me feel real safe while going around a curve at 60 mph wondering if I'm going to lose power again.
When taking a long, rather sharp turn on the highway, the vehicle was resisting against the turn making it difficult to maneuver the vehicle. At the same time, the brakes began to initiate when the pedal was stepped, but immediately became very hard and could barely slow or stop the vehicle. Almost hit the vehicle in front due to the delay and difficulty in braking.
Original complaint # 11011865, so I brought my 2015 Silverado back to michaels Chevrolet in fresno after they replaced my rack and pinion. The second rack had same issue after being on truck for three weeks. This time dealership refused to replace the rack. I noticed GM recalled over 800,000 2014 Silverado recently. I have an early model 2015 Silverado which I learned has the same rack and pinion as the 2014's. I asked the dealer if the recall could be effecting my truck as well. I was told they were unsure and it was possible, however they still refused to replace the rack under warranty. They told me it was as a result of my truck having a leveling kit. So now I can drive the vehicle due to it being unsafe. Last thing I want is to be driving down the road and lose all steering. What can I do and is there any laws that protect me from GM warranty problems"?"
Power steering went out traveling at highway speeds towed to dealership next day and they couldn't identify a problem and I was told everything was working fine when they received
When turning steering wheel I hear a clunking/grinding noise. On 7/07/2017 I brought it in to michaels Chevrolet located in fresno, ca regarding the issue. I was told the issue was a result of a bad rack and pinion. They replaced the rack under warranty. Now three weeks later I'm having the exact same problem so obviously this new one is bad as well. The clunking/grinding noise is more pronounced when stationary and turning wheel right and left and while backing. You don't really hear it much while driving.
I'm having issues with my Chevy Silverado dying out while driving when I'm making turns that will cause the truck to have error messages popping up with regards to the stable trac sensor, the airbag light coming on, the radio going in and out, and the ac going out/coming back on. While backing up the truck is locking up on me, and the steering wheel is jerking out of my hands, which will dye out as well. When I go to start it back up the truck then gives me an error message of roll down the drivers side window that you have to do in order to clear it out. I've currently had this at the Chevy dealership the past 6 months without them being able to fix this numerous times.
Very low speed impact caused total steering loss. Turning right onto a street, impacting a stationary vehicle located the passenger side. Speed of impact was very low, but caused steering loss. Repair estimate shows failure of the gear assy, steering. I have a police report and insurance estimate from Chevy dealership, and will provide them upon request, but do not wish to make them public.
It began with the headlights/parking lights flickering for a few weeks. Later the truck began to give error messages about stability control, trailer brake control, and others. Finally it violently jerked the steering wheel out of my hands on numerous occasions (truck has electric power steering). This happened at approximately 45 mph in various turns but I am concerned it could happen at highway speeds which would cause a serious crash and/or death. I am afraid to drive this vehicle especially with my family members on board.
Since I bought the truck new I have been experiencing vibration in steering and cab of truck. Been in the dealer 5 times for this problem. Repairs included 14 set of tires, balance drive shaft, replaced ring and pinion in differential, installed hydraulic bushings in steering rack. The truck still vibrates. This is a concern in safety if you dont know what the problem is how can you say its not a safety issue. Very displeased with General Motors. There is alot of complaints about this issue and should be looked at more carefully
The truck vibrates crazy at highway speeds. It's been into the shop 4 times for same problem. They keep trying to balance the tires. The problem persists no matter what the dealer does. This vibration could be a real problem.
This weekend my truck started acting weird. On Saturday there is a very intermittent zap or click noise that would come through the speakers. Almost like there is a short somewhere. When this happens and I am turning the steering wheel tries to pull back midline for about a second or two then goes back to where it was previously turned to. When I started the truck up on Sunday I had to re-enter the time in the radio but all stations were still programed into it. I noticed when the headlights are on and it makes that noise the headlights flicker a little bit. On the way into work this morning that noise was not there but during a turn on the interstate the steering wheel tried three or four times to return to midline during the turn. It happens so fast that is is finished just about the time you can react to it.
A D V E R T I S E M E N T S
- Broomfield, CO, USA