This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the radio and all other electric components will go dark or quit working altogether, including the ac blower, compressor, headlights, etc. Sometime I get the stabilitrack alert with 3 or 4 tones, which resets automatically. When waiting in a drive through line today, when I depress the brake pedal, it happens again. While waiting in line, I sometimes put the transmission in park. When I depress the brake, and move the transmission control into drive, it happens, and more frequently, the engine shuts off. When turning the wheel, the power steering seems to go out, making it almost impossible to turn the vehicle, all the while the stabilitrack alarm goes off, the headlights go dark, the ac shuts down, the dash display goes dark, the door locks cycle up and down, and the engine shuts down. Today, it almost caused me not to negotiate turning from a major road into a parking lot. I lost all power to the steering, the engine shut down, and my brakes were non-existent. After reading other complaints on here, I decided I needed to tell my story. I received the recall notices, and have not ventured to the dealership for repairs, fearing exposure to the covid-19 virus. After reading everyone else's problems, and hearing that even the recall repairs do not fix the problem, I cannot help but wonder if there is more going on here than GM is willing to admit. I will not let my wife drive this vehicle, because if it happens to her, there is no way she can maneuver a stalled vehicle with no power steering and no brakes. So it looks I have the same story as others, and no real solution to my problem that the dealerships are willing to fix, or even admitting that there is a problem.
When backing out of the driveway I lost power steering - this happened after recalls were performed. On the third visit to the dealer I was asked to pay for additional diagnosis to resolve the reoccurring power steering issue. Walked out of dealership, wasted my morning.
- Westfield, NJ, USA
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The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed, the steering ceased with the power steering drive with care warning message displayed on the instrument panel. The contact turned off and restarted the vehicle however, the failure persisted. The vehicle was taken to sons Chevrolet (3615 manchester expy, columbus, ga 31909) to be diagnosed. The contact was informed that the power steering assembly needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V719000 (steering) as a possible solution however, the VIN was not included. The manufacture was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle loss power steering assist intermittently without warning. The vehicle was not taken to be diagnosed nor repaired. The contact referenced the failure to NHTSA campaign number: 18V586000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Was driving down the road and lost power steering suddenly and almost wrecked the truck. Message on dash reads service power steering, drive with care! read where 450,000+ 2015 Chevy silverdos were recalled for this but my truck wasn't in the recall looks like it should have been. Thanks
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving various low speeds, the steering wheel failed to turn. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the of the failure. The contact stated that the vehicle was repaired under NHTSA campaign number: 18V586000 (steering) however, the remedy failed to fix the failure. The approximate failure mileage was 26,000.
The contact owns 2015 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to a tire shop as a precaution. The contact was concerned that there was a defect with the tires. The contact was informed that the failure was not with the tires. The contact was notified that the VIN was included NHTSA campaign number: 18V586000 (steering) which was the cause of the failure experienced. The vehicle was taken to bunnin Chevrolet of santa paula located at (101 w harvard blvd, santa paula, ca 93060) where the vehicle was repaired under the recall however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 51,000.
On more than one occasion I have lost steering control while turning right at low speed. The steering wheel seems to lock up for one to two seconds making it impossible to turn right. 1. in turning lane on city street turning right onto side street. From stationary position I pressed on the gas to turn right and cross traffic. Steering locked up and truck would not turn right. In about a second or so the steering freed and I was able to continue on 2. at a drive through car was in stationary position. At the end of wash and dry out truck in drive and proceeded to turn right. Steering locked up and I was unable to turn right for about a second or so. Then steering freed and I was able to proceed. 3. at stop light stationary making a right hand turn pressed on gas and steering locked up for a second or so. Then steering freed and I was able to proceed.
Apparently my truck already had the steering recall preformed, but I'm having the same issue still. The power steering stopped twice while driving, almost causing us to hit another vehicle. The lights will also dim almost to off while turning the steering wheel while stationary, also power steering will quick momentarily while doing this also. What do you suggest I do?
While in motion, especially in slow turns, the vehicle completely shuts down. Power steering goes and battery completely drained. When problem is occurring dashboard lights are affected. Dashboard lights light up and go blank. Truck will not start unless jumpstarted. This has happened multiple times since summer of 2019. Contacted banks Chevrolet and concord New Hampshire and they said they are not aware of any known problems. Contacted banks Chevrolet in concord New Hampshire and they said they are not aware of any known problems, although recalls for this same issue are present in other 2015 Chevrolet Silverado.
Parked my truck came out to get in and go to work and had no power steering at all I was backing up in my driveway and was stuck in the middle of a battle creek city street unable to turn it even broke my finger/tendon on finger may having to have surgery due to no power steering and the great force I had to use to try to get it out of the road
The contact owns a 2015 Chevrolet Silverado 1500. While driving 60 mph, the steering wheel became difficult to turn. The contact stated that the "service power steering, drive safely" warning indicator illuminated. The contact was able to park on the side of the road. The contact was able to drive to his destination. The vehicle was taken to fiesta Chevrolet (located at 4002 South expressway 281, edinburg, tx 78542, (956) 287-3654), but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 66,690.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the steering wheel seized when turned and an alarm sounded. On several occasions, the steering failed and the vehicle stalled. The contact placed the gear into neutral and restared the engine immediately. The vehicle was taken to an unknown dealer where it was test driven, but the failure could not be duplicated. The manufacturer was not contacted. The failure mileage was 21,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving low speeds, the steering wheel became difficult to turn and became inoperable. There were no warning indicators illuminated. The vehicle was taken to findlay Chevrolet (6800 S torrey pines dr, las vegas, nv 89118, (702) 982-4000) where it was diagnosed that the negative battery ground cable was faulty. The vehicle was not repaired. The manufacturer was contacted and provided case number: 9-5568612928. The failure mileage was 75,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 35 mph, the vehicle lost power steering ability without warning. The contact managed to steer the vehicle to the shoulder of the road. Once turned off and restarted, the vehicle resumed normal operation. The vehicle was taken to cutter Chevrolet (711 ala moana blvd, honolulu, hi 96813, (877) 471-1766) where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the dealer updated the eps module software approximately one year ago. The contact referenced NHTSA campaign number: 18V586000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
A D V E R T I S E M E N T S
- Beckville, TX, USA