This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On several occasions the truck will completely shut off while in a turn. All dashboard information shuts down. On several occasions driving about 35-50 mph going straight and then turning on blinker attempting to make a lane change the truck cuts out and shuts off for a second and turns back on. The headlights flicker and using power windows sometimes causes the truck to shut off for a second and come back on. This happens in park, turning, or driving down the road. I have already had the vehicle in the shop and this is after the software update, and the vacuum pump for the brakes was replaced twice.
Loss of steering assist. When driving at low speeds and making turns, vehicle has a temporary loss of eps assist followed by a sudden return of eps assist. Dealer states safety recall #18289 has been completed; however, the vehicle continues to exhibit the exact same failure which this recall is supposed to correct.
Truck seems to lose power when slowing down. Steering wheel locks up. Dash display go dark and comes back. Stability track warning. Airbag warning. Headlights flicker. Ac and fan go out. Happens when making turns at a slow speed. And when hitting the brake at any speed.
When driving truck on a busy road the warning sign of (service stabilitrak) pops up on dashboard and lights would flicker turning on and off as the truck would also seem to turn off and quickly back on regaining electric power. When reversing it started locking the steering wheel and the (service stabilitrak) warning sign would pop up. Truck was taken to dealership twice for recalls and they said problem was corrected and now it's there for the third time as we speak. When I parked in my driveway I was able to record the incident and video was sent to dealership mechanic. Last Sunday as I headed out to buy dinner, my vehicle seemed to be running fine. I noticed the dashboard lights flickered twice and that was it. When I was approximately 25 miles from my residence (service stabilitrak) warning popped on dashboard and truck completely turned off locking my brakes loosing complete control of the vehicle and it went on its own into a busy intersection going downhill. Steering wheel and brake was locked loosing all electrical and driving control. It would not turn, it would not do any changes. My truck ended up bumping into a sidewalk, I was terrified as I almost lost my life. Shaking in fear I tried to restart my truck and it did turn on. I went inside the shopping center parking lot, parked and called aaa so my vehicle could be towed to our nearest dealership. We had an appointment at the dealership for Tuesday due to negative reviews and they were going to look at our vehicle again. However, I never expected that I would almost loose my life. It's the third time it's been seen and I fear it will be the same scenario. I cannot put my family's life at risk. The truck is currently at the dealership being serviced. I will not be driving this vehicle unless I have been given proof that they fixed the issue. I have documentation for proof.
- Hemet, CA, USA
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I was driving and was making a left hand turn when my steering locked up and straightened out my wheels witch made my truck drive forward for a second and then it stopped and allowed me to continue my turn. A few days after this happened I was driving over a bumpy road and it did it again and a bell started ringing and a power steering message came on my dash and it persisted for about 10 minutes and I haven't drove my truck since
While driving, the radio and all other electric components will go dark or quit working altogether, including the ac blower, compressor, headlights, etc. Sometime I get the stabilitrack alert with 3 or 4 tones, which resets automatically. When waiting in a drive through line today, when I depress the brake pedal, it happens again. While waiting in line, I sometimes put the transmission in park. When I depress the brake, and move the transmission control into drive, it happens, and more frequently, the engine shuts off. When turning the wheel, the power steering seems to go out, making it almost impossible to turn the vehicle, all the while the stabilitrack alarm goes off, the headlights go dark, the ac shuts down, the dash display goes dark, the door locks cycle up and down, and the engine shuts down. Today, it almost caused me not to negotiate turning from a major road into a parking lot. I lost all power to the steering, the engine shut down, and my brakes were non-existent. After reading other complaints on here, I decided I needed to tell my story. I received the recall notices, and have not ventured to the dealership for repairs, fearing exposure to the covid-19 virus. After reading everyone else's problems, and hearing that even the recall repairs do not fix the problem, I cannot help but wonder if there is more going on here than GM is willing to admit. I will not let my wife drive this vehicle, because if it happens to her, there is no way she can maneuver a stalled vehicle with no power steering and no brakes. So it looks I have the same story as others, and no real solution to my problem that the dealerships are willing to fix, or even admitting that there is a problem.
When backing out of the driveway I lost power steering - this happened after recalls were performed. On the third visit to the dealer I was asked to pay for additional diagnosis to resolve the reoccurring power steering issue. Walked out of dealership, wasted my morning.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed, the steering ceased with the power steering drive with care warning message displayed on the instrument panel. The contact turned off and restarted the vehicle however, the failure persisted. The vehicle was taken to sons Chevrolet (3615 manchester expy, columbus, ga 31909) to be diagnosed. The contact was informed that the power steering assembly needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V719000 (steering) as a possible solution however, the VIN was not included. The manufacture was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle loss power steering assist intermittently without warning. The vehicle was not taken to be diagnosed nor repaired. The contact referenced the failure to NHTSA campaign number: 18V586000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Was driving down the road and lost power steering suddenly and almost wrecked the truck. Message on dash reads service power steering, drive with care! read where 450,000+ 2015 Chevy silverdos were recalled for this but my truck wasn't in the recall looks like it should have been. Thanks
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving various low speeds, the steering wheel failed to turn. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the of the failure. The contact stated that the vehicle was repaired under NHTSA campaign number: 18V586000 (steering) however, the remedy failed to fix the failure. The approximate failure mileage was 26,000.
The contact owns 2015 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to a tire shop as a precaution. The contact was concerned that there was a defect with the tires. The contact was informed that the failure was not with the tires. The contact was notified that the VIN was included NHTSA campaign number: 18V586000 (steering) which was the cause of the failure experienced. The vehicle was taken to bunnin Chevrolet of santa paula located at (101 w harvard blvd, santa paula, ca 93060) where the vehicle was repaired under the recall however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 51,000.
On more than one occasion I have lost steering control while turning right at low speed. The steering wheel seems to lock up for one to two seconds making it impossible to turn right. 1. in turning lane on city street turning right onto side street. From stationary position I pressed on the gas to turn right and cross traffic. Steering locked up and truck would not turn right. In about a second or so the steering freed and I was able to continue on 2. at a drive through car was in stationary position. At the end of wash and dry out truck in drive and proceeded to turn right. Steering locked up and I was unable to turn right for about a second or so. Then steering freed and I was able to proceed. 3. at stop light stationary making a right hand turn pressed on gas and steering locked up for a second or so. Then steering freed and I was able to proceed.
Apparently my truck already had the steering recall preformed, but I'm having the same issue still. The power steering stopped twice while driving, almost causing us to hit another vehicle. The lights will also dim almost to off while turning the steering wheel while stationary, also power steering will quick momentarily while doing this also. What do you suggest I do?
A D V E R T I S E M E N T S
- Amarillo, TX, USA