This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Originally had a recall for the power steering and my truck went to get that recall done and not even 2 months later the same exact thing happened. Lower steering went out. I-??ve already put in a complaint a while back when it happened but never heard anything so im putting in another one until i hear something to get ot fixed/reimbursed
I purchased the silverado 2014 in July 2018 dealer ship in Orangeburge SC. 3 months after driveing the truck i pulled to stop sign when pulled off the stearing wheel went left and my intentions was to go straight my luck was on my side that day. I finally fought the steering back straight and pulled over turned truck off then started back up and no probloms until later on started getting codes on the dash so i took to dealer ship closet one near me, they reboted the ECM and i told the service manger at that time i open the hood and showed him the wire that sometimes i go to start truck all it would do make a cliking noise open hood shake the big cable coming from the battery then truck would start, finaly summer arrives i start useing my air condition it finally went out took back too dealer they say needed new compressor i had warranty at the time replaced compressor after 2 week no A/C back 2nd time a/c issues they put die in compressor no leaks drive another 2 weeks same no a/c tack back to dealer then they tell me my waranty has run out and appears you have condinsor leaking refrigerant they wanted me to pay for i finally agreed to pay half and dealer pay half. Going back to about the second time i took the truck to the dealer when it was under warranty showed service manager cable that would cause truck not start until wiggled the wire. He told me that if that problom would have to change the ECM he said would cost alot of money when come 3rd time they refered to a dealership in Rockinham nc. so they could do a electrical codes diagnostic after my warranty had out when i asked why dont yall have the machine hear after you seen me at dealership 7 times after took truck ROCKINGJAM NC. DEALER checked codes erased few and few weeks later get into crash going arond a suv and cotton picker after starting go around suv turns left i tryed to turn steering wheel back over to my drive lane i had no stearing crashed into suv both total loss.
For no reason at approximately 57,000 miles vehicle developed a strong intermittent shudder at at low RPMs on highway alignment seems has not corrected issue and vehicle has always had a concerning vibration I have been told is "normal" vehicle is on its second transmission and torque converter and the warranty just ran out and it seems like it wants to fall apart these issues have been ongoing and don't seem to be resolved by dealer
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the steering wheel failed. The steering wheel became hard to turn to require excessive force to steer the vehicle. The contact was able to drive the vehicle onto the road shoulder. The contact restarted the vehicle and the steering wheel failed to operate as designed. There was no warning light illuminated. The contact was able to drive the vehicle home. The vehicle was not taken to a dealer to be diagnosed. The contact stated that the vehicle was not included in NHTSA Campaign Number: 18V586000 (Steering). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available.
I estimate this has happened over 10 times. I lose all electrical power to the vehicle and the car shuts off, often this is preceded by loss of power steering and low speed. The last time this happened when pulling out into traffic; the steering kicked back, the truck lost all electrical power, dash went blank, radio dark, including loss of head lights, I will reiterate that this happened while pulling into traffic. This truck cost me over $40k new and I believe Chevy is aware of the problem, then simply don't want to cover the cost of parts and labor to fix. The dealership told me they had no idea what the issue could be, then I found several GM documents online. It appears this is a known issue, and they even list 2015 Silverado on documents. Bulletin No.: 18-NA-161 (The issues in this match exactly what I've experienced) also Reference Number:N172085440 Please help me convince Chevrolet to fix this issue or force them to do a recall.
- Goodlettsville, TN, USA
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for months i have been experiencing small issues at first, turn signal quit making noise, and then the radio quit working, this issue would only be corrected by turning off the vehicle, and restarting it, now the problem has gotten worse, tpms lights up on the dashboard the stabillitrack icon appears, and vehicle appears to stall momentarily and the radio goes blank, the most dangerous part is the electric steering wheel locks up, i have read several complaints online about this issue, and find no solution has ever been recorded, so far i have experiment this issue at low speeds and it is a interment problem that randomly happens
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving approximately 5-10 mph, the electric power steering failed, and the steering wheel ceased. The dealer was made aware of the failure and scheduled an upcoming appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 45,304.
The 2015 Chevy Silverado has a very common problem, which I am shocked has not been put under a nation wide recall. A manufacturing issue of placing the negative battery cable in the wrong spot, causes the dash, power steering, stability tracking and air conditioning to shut off completely. When braking, the dash shuts off and the steering wheel locks, which has sent me into oncoming traffic. My brother had the exact same year make and model of truck and had the same exact issue. When his needed to be fixed, he was told the same thing from the dealership. -??The negative battery cable should have never been in placed in that position, but relocating it will fix the problem. Only, after replacing the battery it burned out as well. Here is the text I received from the dealership today. -??Hey Brian, this is Matt @ Ken Garff Chevrolet, we have tracked the problem down on the truck to the negative battery cable. It has high resistance causing the electrical issues. Estimate for repairs $492 before tax. Reply STOP to OptOut.-?? It-??s a very good thing they diagnosed the issue, since I told them what it was when I walked in their shop. I told them verbatim what they sent back to me. There are literally thousands of complaints online with the same issue. How does a manufacturing fault, that is most definitely a safety issue, become the consumers expense. This problem is much worse, and more dangerous than the recalls that are currently on the vehicle. How many accidents and how much consumer money needs to be spent, before a recall is placed on such a common manufacturing issue. Please let me know what needs to be done to get this taken care of, so more people aren-??t in danger, or screwed into paying to fix a blatant error by the manufacturer.
unknown When driving vehicle will randomly and often lose power -- the radio and dash lights go out, the steering wheel locks up -- sometimes the vehicle will have to be restarted
The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.
My truck shakes frequently going down the road at certain speeds. I've had it for around 6 years now and I can't pinpoint exactly when it started. I've had the truck in for maintenance/service at the dealership as well as other auto shops trying to diagnose the problem. I've had new tries, new brakes, countless tire rotations, wheel balancing etc you name it. And the problem persists. Recently after hearing about the "Chevy Shake" I've come to realize that my problems are just like what others have too. Now my powertrain has given out. And my extended warranty has ended. I truly believe that the issues have caused, or are caused by this prevailing issue of a wobbling drive shaft. Every time I have had it in for repairs the issue still persists and I can't always get the time to go back and have it looked at it again. It is a safety issue above all else and I truly believe GM knows about it but does nothing. Even more to the point, I had a "transmission fluid flush" just under a month ago and now all of a sudden my truck doesn't shift like it should. They say it will cost over 5 thousand dollars to get repaired. There is something seriously wrong here. This is an ongoing issue, and again it is difficult to say when it started. But a vehicle going down the highway at speed limit and shaking is a safety concern.
During slower driving and turning wheel, power steering hardens up and motor has shut down while in motion. When trying to turn wheel turning hard into parking or turning sharper turns while driving this occurs! very concerned for my safety and causing a crash. Busy street driving on highway and also in parking areas this has occurred
On several occasions the truck will completely shut off while in a turn. All dashboard information shuts down. On several occasions driving about 35-50 mph going straight and then turning on blinker attempting to make a lane change the truck cuts out and shuts off for a second and turns back on. The headlights flicker and using power windows sometimes causes the truck to shut off for a second and come back on. This happens in park, turning, or driving down the road. I have already had the vehicle in the shop and this is after the software update, and the vacuum pump for the brakes was replaced twice.
Loss of steering assist. When driving at low speeds and making turns, vehicle has a temporary loss of eps assist followed by a sudden return of eps assist. Dealer states safety recall #18289 has been completed; however, the vehicle continues to exhibit the exact same failure which this recall is supposed to correct.
Truck seems to lose power when slowing down. Steering wheel locks up. Dash display go dark and comes back. Stability track warning. Airbag warning. Headlights flicker. Ac and fan go out. Happens when making turns at a slow speed. And when hitting the brake at any speed.
When driving truck on a busy road the warning sign of (service stabilitrak) pops up on dashboard and lights would flicker turning on and off as the truck would also seem to turn off and quickly back on regaining electric power. When reversing it started locking the steering wheel and the (service stabilitrak) warning sign would pop up. Truck was taken to dealership twice for recalls and they said problem was corrected and now it's there for the third time as we speak. When I parked in my driveway I was able to record the incident and video was sent to dealership mechanic. Last Sunday as I headed out to buy dinner, my vehicle seemed to be running fine. I noticed the dashboard lights flickered twice and that was it. When I was approximately 25 miles from my residence (service stabilitrak) warning popped on dashboard and truck completely turned off locking my brakes loosing complete control of the vehicle and it went on its own into a busy intersection going downhill. Steering wheel and brake was locked loosing all electrical and driving control. It would not turn, it would not do any changes. My truck ended up bumping into a sidewalk, I was terrified as I almost lost my life. Shaking in fear I tried to restart my truck and it did turn on. I went inside the shopping center parking lot, parked and called aaa so my vehicle could be towed to our nearest dealership. We had an appointment at the dealership for Tuesday due to negative reviews and they were going to look at our vehicle again. However, I never expected that I would almost loose my life. It's the third time it's been seen and I fear it will be the same scenario. I cannot put my family's life at risk. The truck is currently at the dealership being serviced. I will not be driving this vehicle unless I have been given proof that they fixed the issue. I have documentation for proof.
I was driving and was making a left hand turn when my steering locked up and straightened out my wheels witch made my truck drive forward for a second and then it stopped and allowed me to continue my turn. A few days after this happened I was driving over a bumpy road and it did it again and a bell started ringing and a power steering message came on my dash and it persisted for about 10 minutes and I haven't drove my truck since
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- Richmond, KY, USA