The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while making a turn at 20 MPH, the power steering assist failed with the "Service Power Steering - Drive with Caution" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V719000 (Steering) which he linked to the failure. The vehicle was taken to a dealer and the contact was informed that the electronic power assist and rack and pinion needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was repaired. The failure mileage was approximately 86,000.

- Crossville, TN, USA

A warning about my power steering popped up. My power steering is completely out. I had to drive it to the dealership to be worked on. The dealership has it in the shop. It's been there for two months, they cannot find the part. GMC/Chevy offered some money to help cover me since I cannot drive it, but that's when Gerald Jones GMC Aiken, SC deemed it operable. I told Chevy/GMC I would ask what the NHTSA said about that. I asked GMC the definition of operable. I don't have a definition yet. My belief is that my truck is not operable due to a safety issue (power steering) being out. Thank you for always protecting the consumer and protecting us. Very Respectfully, a military veteran and x-ray tech that knows vehicle safety! Ty, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Graniteville , SC, USA

At low speed power steering will cut off and kick in opposite direction, radio will blank out followed by service stabilitrak warning has happened multiple times in last few wks since first of Sept 2023

- Lufkin, TX, USA

Power steering stop working -??ACTION REQUIRED -?? Steering assist is reduced Drive with care

- San Diego, CA, USA

Truck shuts down, power steering quits working and forces vehicle wheel back other direction, stablitrack light comes on, ac shuts down, truck loses power, sometimes completely shuts down while turning.

- Yukon, OK, USA

[XXX]. My 2015 silverado with the 5.3 randomly just shuts off. When slowing down and at 10 to 20 mph, the Instrument panel goes dark, the engine shuts off, no power steering or brakes and almost crashed into someone. I turn the key it starts back up, but have to reset time and date and lose radio channels. Once a message about stabilitrac flashed after starting back up. Truck can be for Inspection. This problem happened 4 times in one morning it is being looked at now on [XXX]. There hasn't been any warnings. It just shuts down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Seymour, IN, USA

While driving on the highway, I came to stop in traffic. Power shut off in truck. I had AC on and radio on and everything turned off.Dashboard went blank as well. Power restored and service stabiltrack notification came on. This happened multiple times while on road. Got off as soon as possible and took to dealership. Dealership has yet to get back to us. I believe this is related to the two recalls that I had completed. At no point should I lose power in the vehicle and not be able to control the car. This could have been a tragedy if driving at full speed and for vehicle to shut down.

- Union City, CA, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 25 MPH, the "Service Power Steering-??, -??Service Stabili-trak" and "Service Four Wheel Drive" were displayed. The contact's husband was able to veer to the side of the roadway. The contact stated that her husband turned off and restarted the vehicle, and the vehicle responded as needed. The contact's husband was able to continue driving. The contact stated that the failure had been occurring increasingly and was persistent after restarting the vehicle. An alarm sounded. The contact stated that while driving from a complete stop, the vehicle hesitated to respond, and then jolted suddenly. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Numbers: 18V586000 (Steering) and 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control); however, additional diagnostics tests were being performed. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact that they could provide monetary assistance for the purchase of another vehicle. The failure mileage was approximately 63,000.

- Media, PA, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become difficult to turn, almost causing the vehicle to crash into another vehicle. The message "Power Steering, Drive with Care" was displayed. The vehicle was taken to the local dealer who diagnosed that the electrical power steering was faulty, and the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V719000 (Steering). The failure mileage was 188,000.

- Hereford, TX, USA

The component or system is the Electronic Power Steering System and my vehicle is available for inspection at any time needed. Although this started last week and is happening randomly it has happened three times all in the last week. While making a turn I lose all power steering, in fact all power and have to try to maneuver the truck safely. This is the same issue that GM issued a recall for GM recall 18289. NHTSA Campaign # 18V586. This problem is very dangerous and I almost collided head on due to this problem when leaving work and in a turning zone. The first time it happened my mom said it jerked the steering wheel. lost all power and she had to manhandle it to keep from hitting a child that was walking across the parking lot at a Dollar General store. I need to see about getting my truck fixed for this recall before someone is killed. My VIN may not be listed on the recall but the exact same thing is happening and I sure would hate to see someone killed before this is fixed. Mighty strange that my VIN is not listed but same exact thing is happening with the electronic power steering (EPS). I am asking for your help in guiding me to getting this fixed. Two other known issues with this vehicle have also happened. One was valve collapsed and I was able to get that fixed under warranty cause I only had the truck for a short time. I've spoken with dealership and they say vehicle charge to look at the vehicle would be $159.95 and that will be applied to repair cost but mechanics would have to determine if my issue is considered under the recall. I can almost surely guess what that answer will be. Please assist me in the direction I need to go to get this fixed.

- Pearl River, LA, USA

Steering assist was sluggish and engine stalled when driving slowly or entering a turn; engine stalled when on a road incline;

- Visalia, CA, USA

Brought this vehicle in several times to the dealership for electric power steering momentarily failing and coming back. Dealership says this VIN is not associated to a recall. This issue has almost caused me several accidents as well as the shop foreman/manager. This is safety related and needs to be addressed

- Northbridge, MA, USA

Truck stalles when wheel is turned at idle or low speed. No warning just dies. No problem restarting.

- Rockvale, CO, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while slowing down to make a U turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the power steering became operable after making the turn and accelerating. The contact stated that the failure had been reoccurring while slowing down to make a turn. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the power steering control module (PSCM) had been reprogrammed in 2019. The contact related the failure to NHTSA Campaign Number: 18V586000 (Steering). The failure mileage was approximately 110,000.

- Converse, TX, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 80 MPH the steering wheel became firm. There was no warning light illuminated. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 108,000.

- Beatrice, NE, USA

2015 CHEVY Silverado rack and pinion steering went only after 34,000. There are 900 cars recalled. My vin was not mentioned but the something happen to me, No warning. I did my research and 2014,2015,2016 all effected. It's something to do with the module. I have two small children do you know how frightening this is. How could this me the company said my car is not affected by the vin. but it is. They are not owning up to the situation. Can you help me please?

- Toms River, NJ, USA

The contact's husband owns a-??2015 Chevrolet Silverado 1500. The contact stated that while her husband was parking the vehicle, the vehicle experienced a loss of power steering assist. The contact stated that the steering wheel felt abnormally stiff, causing difficulties while steering the vehicle. The vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately-??41,000.

- Hammonton, NJ, USA

At slow speeds the brake pedal gets hard and does not stop vehicle. At random times I temporarily lose power steering and vehicle is hard to turn.

- Fort Worth, TX, USA

As reported in a previous recall, the electric steering cut out on me on two separate occasions during low speed turning into parking spots.

- Garfield Heights, OH, USA

NHTSA campaign number 18V586. GM-??s recall is 18289. Power steering at low speeds with voltage drop causes power steering to lose control

- Plano, TX, USA