This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the brakes were faulty. In addition, the brake pedal felt hard and would not stop the vehicle when depressed. The contact had to apply excessive force to the brake pedal to stop the vehicle. The vehicle was driven to radley Chevrolet (3670 jefferson davis hwy, fredericksburg, va 22408, (540) 898-4000) where it was diagnosed that a vacuum pump needed to be installed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,320. The VIN was unknown.
The contact owns a 2015 Chevrolet Silverado 1500. While in traffic, the brake pedal felt hard when depressed and failed to slow down the vehicle. The contact had to drive off the freeway and onto the gravel to bring the vehicle to a complete stop. There were no warning indicators illuminated. The vehicle was towed to the contact's residence and later towed to mark christopher auto center (2131 E convention center way, Ontario, ca 91764, (909) 321-5860) where it was diagnosed that the brake vacuum pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving at a low rate of speed, the brakes failed to operate without warning. The contact had to place the vehicle into park in order for the brakes to function properly. The contact took the vehicle to modern Chevrolet of burlington (2616 alamance rd, burlington, nc 27215, 336-229-5501) where they replaced the vacuum pump and belt. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was 68,000.
The contact owns a 2015 Chevrolet Silverado 1500. While pulling out of the driveway, the brake pedal failed to stop the vehicle. The contact had to apply both feet on the brake pedal with excessive force for the vehicle to roll to a stop. When the vehicle was turned off and restarted, it operated normally. The contact stated that the brake power booster assist failed. The vehicle was taken to henderson Chevrolet (240 N gibson rd, henderson, nv 89014, (702) 208-9999) where it was determined that there was a technical service bulletin regarding the vacuum pump. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 80 mph, the brakes failed to stop the vehicle when the brake pedal was depressed. The contact had to use both feet to apply pressure to the accelerator pedal to stop the vehicle. In addition, the service brake warning indicator illuminated. The contact was able to drive the vehicle to bob ruwart motor (2105 16th St, whatland, wy 82201, (307) 269-0091), but it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000.
- Casper, WY, USA
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Poor braking performance at low speed. Vehicle continues to travel a short distance after brakes are fully depressed. Caused minor collision when backing out of a parking space. Brakes have been inspected by dealership on multiple occasions and been deemed to be operating properly. Symptoms are most noticeable when applying brakes repeatedly; e.g. stop and go traffic or making a multiple point turn.
Brakes became very hard when trying to stop at slow speeds. Have to apply very hard pressure to get truck to stop. Several very close calls running into another vehicle.
Unexpected and intermittent loss of power brakes. Evident at slow speed (when backing). First application is normal, second brake application is power assist is reduced by half, third brake application has no power brake assist. Safety hazard when backing as unexpected loss of assist can damage equipment and cause injury.
We were driving in sevierville, tn in very busy tourist traffic going about 25 mph with 2 babies in the back and pulling a trailer with a polaris Ranger. When I went to hit the brakes, there was no movement of the brake pedal. I couldn't press it in unless I used 2 feet and applied hard pressure. Once the brakes were pushed all the way in, it used enough brake to come to a stop. The mechanic said we need a new vacuum pump and brake pads. This could have been much worse if we would have made it to the interstate.
At low speeds of 15mph or less, when brakes are applied, the vehicles brake assist stops working and the electric to the car flashes off. If speeds are low enough and you apply brakes while turning right at a light or stop sign, the vehicle will shutoff and steering wheel locks. This is a huge safety issue and poor design.
Braking is very difficult when at low speeds to stop, it is nearly impossible. I have had many very close accidents where I have almost hit other vehicles due to not being able to stop properly. It is my understanding that this issue is due to the brake vacuum assist pump. This needs a recall!
2015 Chevrolet Silverado. Consumer writes in regards to brake failure safety recall. The consumer stated the vehicle was in a minor fender bender due to the brakes failing. The consumer also owns another vehicle with the same failure.
When driving at low speeds and the brake pedal is depressed a few times the brake pedal gets very stiff and will not come to a complete stop if needed immediately.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving about 40 mph and attempting to slow down, the brakes did not work. The contact stated that the brake pedal went to the floor and caused the vehicle to rear-end the vehicle in front of it. The contact also stated that the steering either locked up or lost power and that there was no warning. The vehicle was damaged but was not totaled or towed. There was no injury reported. A police report was filed. The vehicle was taken to the burns Chevrolet Cadillac, Inc. Dealer (803-366-9414, located at 2515 N, cherry rd, rock hill, SC 29732) where it was confirmed that there was a recall (NHTSA campaign number: 18V586000 (steering)). The manufacturer was not made aware of the failure. The failure mileage was 103,000. Parts distribution disconnect
My truck is showing signs of the defective vacuum pump. Problem was sparatic and noticed it shortly after purchasing the truck with 95,000 miles on it. Now at 105,000 miles it started happening more frequently so I researched it. Randomly at slow speeds like pulling into a parking spot or my driveway or easing up at a stop light in traffic the brakes lose all power assist. It feels like the ABS is kicking in and the truck just keeps rolling. It takes about all the force you can give to get the truck to stop. Will be bringing the truck into Chevy this weekend. Was hoping for a recall before I had to dish out the money since it does seem to be an extremely unsafe premature brake system failure with no warning until the truck does not stop.
Brake assist vacuum pump fails. Special bulletin issues with warranty extension. What GM is failing to tell people, braking does not simply become difficult at low speeds, brakes fail at normal speeds. Vehicle in motion at highway speeds, eventually able to get it stopped after extreme extension of normal braking distance. After suggested warranty repair I continue to experience intermittent issues.
Loss of brake. Dealership says faulty vacuum advance told that I missed the special warranty period. Brake petal is like stepping in rock and truck won't atop. Twice almost hit a car or a wall
I was entering a structure parking at low speed when I needed to stop to give the right of way for cross traffic, at this time I proceeded to put my foot on the brake and the brake would not allow me to stop. (the brake pedal became stiff and it would not allow me to press it down). Luckily I did not strike the vehicle crossing and at this point I was using my emergency brake. I further realized my truck was no longer stopping on demand, but more of rolling to a stop. I contacted a local dealer and they said they couldn't help me because they were busy which I think is unaccepatable I would have to wait over a week to take my truck in for this service. Brake failure should be a priority for any automotive dealer.my truck has about 33500 miles and I have maintained and serviced it properly.
A D V E R T I S E M E N T S
- Spotsylvania, VA, USA