This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling appx. 60 mph ct rte 8 when deer appeared swerved to avoid direct impact lost steering control struck unknown went airborne landed hard struck unknown no injuries however no airbag deployment either occurred 4/07/17 appx. 2200 hrs youthful driver w/one passenger both seatbelted suffered front end & subframe damage causing motor to move toward cabin currently at body shop to determine repairablity.
The issue has occurred on two separate occasions. On both occasions the vehicle was in drive and moving. The vehicles steering capabilities malfunctioned and complete loss of steering occurred. After researching online, there were other owners of the same vehicle experiencing steering failure as well. There is video evidence on youtube to prove that this is a serious issue that needs to be corrected immediately. See "2014 Chevy Silverado stabilitrak issues part 4" on youtube to see what exactly is occurring.
When turning into a parking spot the steering locked up, jerking the opposite direction, and referenced a stabilitrak service message. Very scary causing a total lack of control with steering. Found many examples online of this happening to other owners, even video evidence. Took to Chevy and they "could not replicate" so nothing they could do. I traded the truck for a new Ford. Oddly enough my neighbor noticed my new truck and we got to talking. His 2014 GMC 1500 Sierra has had the saw exact issue. I contacted GM with my concern with no help at all. It is clear that this is a known issue with very serious and scary consequences. Please make GM fix before families have tragic accidents caused by the issue.
Vehicle completely shut off when coming to a stop. Loss of steering power, etc. After restarting vehicle and after about 10 miles, the error popped up stating that the theft deterrent system had kicked in and the vehicle steering jerked me into another lane on interstate 485 at roughly 70 miles per hour.. two days later vehicle would not start, but after getting out of the vehicle and re locking and unlocking the door several times, the vehicle started. Today again the vehicle would not start. System stated that the battery was low and that the theft deterrent system was now engaged. Had to jump the vehicle off to get it started again. Had battery checked and it checked out completely fine. It is my feeling that there seems to be an issues with the electrical or a ground somewhere. After reviewing this issue online, there seems to be several other vehicles out there with the same issue. Very dangerous for the steering to completely take over at 70 miles per hour.
Was turning corner steering wheel jerked opposite direction service power steering message appeared truck very hard to steer ended in bar ditch drove down bumpy road power steering reactived when I turn again same result
- Hagerman, NM, USA
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After driving the truck for an hour and half I pulled into a parking lot, as I was turning to go down an aisle to park the truck interior lighting on the dash dimmed and the power steering died enough to jerk the steering wheel back and forth while turning. This almost caused me to hit another vehicle since I had no steering. I let the truck sit for a minute and then drove to an empty section of the parking lot and done a few slow figure eights seeing if the issue would happen again. After nothing happened I proceeded back to the parking area and again as I was pulling into a parking space the truck seemed to be losing power and the steering wheel was jerking out of my had uncontrollably to the point I could no longer steer the truck. The screen on the dash said it was caused by traction control but the ground was dry and paved. I again let the truck sit for a minute and was then able to park. After shopping I was able to drive to another stop and then home without any issues. When I was backing down my driveway an error message came up on the screen saying the backup safety devices were unavailable and the light on the dash started dimming again. The steering did not act up during backup mode. The dealer said there was a service bulletin out about the issue related to low voltage codes which they said my truck showed. They said the battery tested fine and Chevrolet would not let them replace anything since they could not reproduce the issues. They did say they were replacing the negative battery cable though but would not say why they were replacing it.
Intermittently the steering wheel will yank from the driver's hands and warning errors for stabilitrak or traction control reported in center info screen, while the mylink screen goes blank. This typically occurs while maneuvering at low speeds in parking situations. The issue appears to be involving the vehicle's electronic steering assist and stability control systems. This is a major safety concern.
Since 05/02/2016 I have been dealing with crazy electrical problems. It started with head lights dimming at random times. Then driving down the road at 55mph with cruise control on, activite turn signal. When turn signal is activated the cruise control would cut off. Simulated 4 times to ensure there was a problem. Continued driving. At 30 mph the air conditioning turned off, all dashboard lights & radio turned off but engine stayed running, 45 seconds later everything turned back on. At this time the wife freaked out & asked to park, scared for her safety & my own. Pulled forward to parallel park, went to put the vehicle in reverse. Before reverse was initiated the truck threw multiple warning lights (service stablitrak, assisted steering, etc). The dashboard lit up like a christmas tree. The steering wheel violently jerked & locked up. Then the engine cut off. Put the truck in park, turned key & started right back up with no warning lights, no low voltage indication and no problems. GMC dealership could not replicate the problem & returned the vehicle to me within 2 days. This happened again on 07/05/2016. This time it was sent to Chevrolet. They reprogrammed the steering wheel position sensor & checked the security of the wire harness. 07/11/2016 the vehicle locked up & shut off again in a starbucks drive through. This time locking myself & my family in the truck for 3 minutes. When ignition was turned, truck would not start, no lights would come on either. The truck acted dead. This time Chevrolet replaced gas pedal. 10/31/16 the truck shutoff & locked up again. This time I took video to prove my case in hopes it would help the dealership. They tested battery and cables. 12/19/2016 it happened again & also smelt burning. Chevy replaced alternator cable & negative battery cable. Could not smell burning. 01/10/17. Engine fire caused by alternator and battery cable
Steering rack and pinion internal failure at 38000, as confirmed by dealership. Was informed that it could cause the steering to lock up and ultimately crash the vehicle
While pulling out of a parking spot, I went to turn right. As turning to the right the service stabilitrak warning appeared on my dash and the steering wheel locked itself and fought against me turning right. The truck was trying to straighten the wheel out against my force of turning. I shut the truck off and restarted it and the problem was gone. Then a few week later while driving my dash and radio screens kept flickering on and off, everytime making a loud click sound. When I got the truck parked, I tried to turn the wheel and it fought against me trying to turn it. The dash read service stabilitrak and assisted power steering is disabled. The radio lost its memory and the truck shut down. A third time it happened while parallel parking, backing up and turning the wheel right, it locked and forced itself back left. Everytime it happens it is moving slow or just had finished moving.
This truck had a steering failure causing a collision and it was a minor front collision. The worse part is Chevrolet denies a problem but the internet is full of complaints. During the collision on the front strangely the curtain airbags is all that deployed leaving driver completely unprotected!!! the steering came back on after. Then I get a notice that the airbag control module is recalled because it may not work or deploy bags wrongfully. That's what happened. The truck has 24000 miles on it and the steering failed in the rain making me swing out almost striking a school bus full of small children. I had it towed to a Chevy dealer after having and photographing with a time stamp 6 codes for a module failure. The Chevy dealer calls and lies to me and did there are no codes or voltage to the motor and it may be a wire from the accident I told them about. The accident was minor and only required minor repair and a bumper. I think General Motors needs a investigation into this and owe me curtain air bags and headliner. This company is irresponsible and defiant in defective moisture sensitive due to lack of sealing according to hundreds and hundreds of internet postings. I owe $34,000 on this junk unsafe product and complained and only get jerked around. Abc news has contacted me back for a story as soon as I here back from you.
Intermittent electric power steering loss caused accident. Chevrolet denied it. Same problem almost caused a accident again but no there is no electric steering at all and vehicle steering is unable to manually be steered! it was towed to a simpson Chevrolet, garden grove ca. 92643. 714 527 7000.this dealer is even trying not to warranty it!!! I need help here. This is the same truck that deployed the side airbags only at a steering failure involved accident. Same problem but now its dead all the time.
Driving in the rain and as I turned onto hwy 39 the electric steering failed causing me to swing wide into traffic almost getting me and family killed!!!! there basically is no steering at all when GM truck steering fails! its not even manual steering.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 20 mph, the power steering seized without warning. In addition, the brakes locked up without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
On 3 separate occasions the steering wheel locked while the truck was in reverse and the dash flashed. The truck had to be restarted in order to correct malfunction. On all occasions car was being backed up from a parking garage.
While I was driving my stabiltrak light came on. I took it to the dealer that told me the UO126 and CO544 setting found power steering module not communicating and that I needed to replace the entire module for the short in the wire. After talking to several dealers I was told that several people have had similar issues. I have had similar issues with other Chevy's such as my 08 cobalt where there was a recall with the power steering turning off.
The contact owns a 2014 Chevrolet Silverado 1500. While making a right turn, all the indicators on the instrument panel flashed rapidly and the vehicle veered to the left independently. As a result, the vehicle stalled. The vehicle was able to be restarted on the first attempt. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 31,000.
This failure has occurred quite a few times. Driving home then turning left the steering wheel locked up and shook violently back and forth. I almost hit a car in the opposite lane due to the loss of vehicle control. When this happened the lights on the dash, radio, ac fan all flickered and suddenly the truck shut off. I turned it back on and drove with similar issues and warning lights on the dash telling me the steering assist is off and service stabilitrak. When I pushed the window control up with the window shut the same thing happened again shutting the cruise control off when I used the turn signal. I'm worried about my family's safety the dealership said they couldn't duplicate and can't "find the fault code" which I find ridiculous with electronic technology controlling everything. They should be able to fix this serious safety problem.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 50 mph, the steering wheel shook violently and an unknown warning indicator illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was 15,000. The VIN was not available.
A D V E R T I S E M E N T S
- Shelton, CT, USA