This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While pulling out of a parking spot, I went to turn right. As turning to the right the service stabilitrak warning appeared on my dash and the steering wheel locked itself and fought against me turning right. The truck was trying to straighten the wheel out against my force of turning. I shut the truck off and restarted it and the problem was gone. Then a few week later while driving my dash and radio screens kept flickering on and off, everytime making a loud click sound. When I got the truck parked, I tried to turn the wheel and it fought against me trying to turn it. The dash read service stabilitrak and assisted power steering is disabled. The radio lost its memory and the truck shut down. A third time it happened while parallel parking, backing up and turning the wheel right, it locked and forced itself back left. Everytime it happens it is moving slow or just had finished moving.
This truck had a steering failure causing a collision and it was a minor front collision. The worse part is Chevrolet denies a problem but the internet is full of complaints. During the collision on the front strangely the curtain airbags is all that deployed leaving driver completely unprotected!!! the steering came back on after. Then I get a notice that the airbag control module is recalled because it may not work or deploy bags wrongfully. That's what happened. The truck has 24000 miles on it and the steering failed in the rain making me swing out almost striking a school bus full of small children. I had it towed to a Chevy dealer after having and photographing with a time stamp 6 codes for a module failure. The Chevy dealer calls and lies to me and did there are no codes or voltage to the motor and it may be a wire from the accident I told them about. The accident was minor and only required minor repair and a bumper. I think General Motors needs a investigation into this and owe me curtain air bags and headliner. This company is irresponsible and defiant in defective moisture sensitive due to lack of sealing according to hundreds and hundreds of internet postings. I owe $34,000 on this junk unsafe product and complained and only get jerked around. Abc news has contacted me back for a story as soon as I here back from you.
Intermittent electric power steering loss caused accident. Chevrolet denied it. Same problem almost caused a accident again but no there is no electric steering at all and vehicle steering is unable to manually be steered! it was towed to a simpson Chevrolet, garden grove ca. 92643. 714 527 7000.this dealer is even trying not to warranty it!!! I need help here. This is the same truck that deployed the side airbags only at a steering failure involved accident. Same problem but now its dead all the time.
Driving in the rain and as I turned onto hwy 39 the electric steering failed causing me to swing wide into traffic almost getting me and family killed!!!! there basically is no steering at all when GM truck steering fails! its not even manual steering.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 20 mph, the power steering seized without warning. In addition, the brakes locked up without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
- Murfreesboro, TN, USA
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On 3 separate occasions the steering wheel locked while the truck was in reverse and the dash flashed. The truck had to be restarted in order to correct malfunction. On all occasions car was being backed up from a parking garage.
While I was driving my stabiltrak light came on. I took it to the dealer that told me the UO126 and CO544 setting found power steering module not communicating and that I needed to replace the entire module for the short in the wire. After talking to several dealers I was told that several people have had similar issues. I have had similar issues with other Chevy's such as my 08 cobalt where there was a recall with the power steering turning off.
The contact owns a 2014 Chevrolet Silverado 1500. While making a right turn, all the indicators on the instrument panel flashed rapidly and the vehicle veered to the left independently. As a result, the vehicle stalled. The vehicle was able to be restarted on the first attempt. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 31,000.
This failure has occurred quite a few times. Driving home then turning left the steering wheel locked up and shook violently back and forth. I almost hit a car in the opposite lane due to the loss of vehicle control. When this happened the lights on the dash, radio, ac fan all flickered and suddenly the truck shut off. I turned it back on and drove with similar issues and warning lights on the dash telling me the steering assist is off and service stabilitrak. When I pushed the window control up with the window shut the same thing happened again shutting the cruise control off when I used the turn signal. I'm worried about my family's safety the dealership said they couldn't duplicate and can't "find the fault code" which I find ridiculous with electronic technology controlling everything. They should be able to fix this serious safety problem.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 50 mph, the steering wheel shook violently and an unknown warning indicator illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was 15,000. The VIN was not available.
I was on my way back from lunch drove to my normal parking place vehicle in drive foot on brake I straightened the wheel slightly and the steering wheel started turning violently one direction, I turned it back to center and it turned violently the other direction, once again I straightened out the wheel and it turned violently the opposite direction and it tripped a stabiltrak light on the dash and quit. I took it immediately to the gunn Chevrolet in san antonio Texas 210-599-5000 and a call filed with Chevrolet and recorded twice they are saying that there is nothing wrong with my vehicle. I am deeply concerned about this as this is huge for a vehicle to start steering itself for if this would have been at highway speeds this would have been catastrophic in nature not only to me, my family also those in the public on the highway. I have been on the line with GM and to no avail they are saying the car is safe, but I worry that they are putting money over safety.
I have had this issue quite a few times and only a few times able to get videos and pictures of what messages come up on the dash board. On the street going about 30mph turning right the stirring wheel locked up on me and I was close to colliding with a truck on the opposite lane due to the fact that I basically lost control of my vehicle I just put the truck on parking and the lights on the dash, radio, va all flickered and suddenly the truck shut off I turned it back on and drove and did not have an issue other then messages on the dash telling me to drive safe steering assist off and service stabilitrac. The times before I didn't get pictures but I'm concerned about my family's safety things could of got worst and the dealership doesn't seem to "find the code for the issue" which I find ridiculous with some much and an ES technology everything should be able to get diagnoses at the dealership.
2014 Chevrolet Silverado. Consumer writes in regards to unsatisfactory repair work on recall 16V-208 created another hazardous situation- foreign objects can fall into the gap and jam the seat belt mechanism.
I was driving the truck in downtown austin, I pulled in to the right to a restaurant, and proceeded to pull up and park in reverse. As I pulled up and aligned the truck I slightly turned the truck steering wheel to the left to straighten up as I did this the steering wheel jerked to the left even more with its own force, the display marked stabilitrak and engine power reduced, and then did this to me the entire time I was trying to straighten up the truck to try and back up to park. Not only that my wife who drives the truck daily said it did this to her several times before and its even completely died on her, with her having to put the truck back into park and restart the truck. Luckily it has not yet done this to us or more specifically to my wife because she drives the truck daily, to her on the interstate or major highway. This is a huge safety concern and have taken the truck to the dealer several times and its stayed there a few days each time. With them only repairing the recalls. And them not being able to reproduce what happened to my wife and I both. This is a major issue and the dealer cant find anything supposedly wrong with the truck. I have no idea what to do now, and am stuck with the truck with no answers what so eve!!!!!!!!
While driving under normal conditions the steering wheel will randomly kick back against you as you are turning it and you will not be able to control the vehicle. This does not happen all the time but has happened to me in may, June and September 2016. All three times it was towed to a dealership and attempts were made to repair it. The problem came back all except the last time as I have not taken the vehicle back and it is still sitting at gunn Chevrolet in selma Texas.
While driving down the road randomly when I go to turn service stabilitrack pops up and when you try to turn it jerks the wheel back to zero. This has happened to me 3 times in the past month. I have had two dealerships look at it and could not find the issue. I have contacted GM and all they say is the dealer has to replicate it. And they will not foot the bill for me a loaner. This truck is not safe to drive and I feel like I should not be responsible seeing how just a little research will show many other people having the same issues I have. Of course GM tells me they are not aware of the issue which is a lie.
Steering rack makes popping clunking sound. Steering sometimes binds and is hard to turn dealer says steering rack is that blame and it's been a well known problem for these trucks and no recall has been made" what happens when the rack falls at 65 mph on the interstate" I believe they should fix or replace the rack.
I purchased the vehicle June 2016 with 32K miles on the odometer. August 2016 at 35K miles while driving at 55mph, the entire electrical system shut down 4 times within 2 miles. As I turned into my driveway, the electrical system shut down again along with the ability to control the vehicle. The steering wheel jerked violently and the vehicle stopped just short of hitting my mailbox. All functions were dead at this point. I turned the key to the off position and back on and the vehicle started as if nothing happened. 3 days later on a family outing, after parking the vehicle in a parking space at a theme park, my wife had forgotten her theme park mug, so we walked back to get it. When I tried to unlock the vehicle using the remote key entry, the vehicle would not unlock. I used the key to manually unlock the vehicle and noticed the courtesy light was not on when I opened the door. I then tried to start the vehicle and it would not do anything. It had no power as if the battery was dead. After spending the day in the theme park with friends, we were going to get a ride home due to the vehicle not starting. I told them lets try to start it again and see if it will do anything. It started as if nothing happened. I took the vehicle to the dealer the following day and they said it was a negative battery cable. They kept the vehicle for a week and said the problem had been fixed. 2 weeks later, the vehicle started the same erratic process. The electrical components shut down and the steering wheel jerked violently at the same time. The service stabilitrak light came on and that was while driving in a public parking lot. If this happens on a highway or interstate, someone is going to get seriously or fatally injured. I also have video of the erratic behavior. A person has no control of a GM vehicle with this same issue and GM is placing lives at risk.
A D V E R T I S E M E N T S
- Abingdon, IL, USA