This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. While the contact's son was driving approximately 30 mph, the vehicle lost power and vibrated. In addition, the stabilitrak warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to jim browne Chevrolet (located 11300 N Florida ave, tampa, fl 33612) where the transfer case shift control module and the instrument panel cluster were reprogrammed; however, the failure recurred. The VIN was included in NHTSA campaign number: 17V414000 (steering). The manufacturer was notified of the failure and stated that a remedy part was not available for the repair. The approximate failure mileage was 35,000.
Steering locks during slow turns, air and radio turn off, sometimes engine stalls as well during turn while steering is locking and unlocking. Happens at slow speed. Has happened to me making a U turn into traffic.
When this happens the lights in dash will flicker and radio will kick off and it says ser service stabilitytrac and it will jerk the steering wheel out of your hand and the truck will quit. The dealer put new body contro modgel but did not help it.after truck quits it takes it awhile and then it does it again this could happen anytime.I put new alternater on it but did not help because U can watch voltage gage drop.
Took my truck in Oct. 2016 to have it repaired for steering wheel shuddering and having to fight it on turns. And the truck just shutting down. Told it was an electrical problem. Well 9 months later doing the same thing. After the Chevrolet dealer supposedly fixed it. I think it is a problem when you lose control of steering and your truck just stops on turns. My truck was in motion on a city street.
The contact owns a 2014 Chevrolet Silverado 1500. The contact received an unknown recall notification for the steering. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The munnaly Chevrolet dealer was contacted and confirmed that the parts were not available for the recall remedy until the second or third week of August due to them not having permission from the government to implement the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bentonville, AR, USA
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Please see attached documents on how to fix the recall associated with GM recall #: N172085440. I have attached an electrical schematic showing the location of the G218 ground which is causing the electrical issues associated with this recall. I also attached a ground location view showing the location of the G218 ground stud inside the truck. When the truck came straight from the manufacturer, this G218 ground stud was surrounded by sound deadening material which is causing the short in the electrical system and causing steering issues.
The contact owns a 2014 Chevrolet Silverado 1500. While turning right at 5 mph, the engine stalled, the brakes failed to slow down the vehicle, the steering wheel became difficult to turn, and the vehicle lost power except for the ESC indicator and a warning chime sounded. The failures recurred as the contact turned the vehicle to the left and the steering wheel also spun independently to the right. The vehicle was taken to jessup auto plaza in cathedral city, ca where it was diagnosed that the battery cable failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and opened a case for potential repurchase. The VIN was included in manufacturer recall number: N172085440. The approximate failure mileage was 22,800.
I haven't been informed of recall # N172085440. Dealer hasn't contacted me. Would like to know when they would contact me to reflash the eps(electric power steering)module software?
This problem has happened several different times. The first time was in May 2017. As I was driving home, I kept getting a "service stabilitrac" message. About 2 minutes after the last message I was slowing down to turn and my truck completely lost all power. It went completely dark. The steering wheel ripped out of my hands and I nearly crashed head on into oncoming traffic. With all my strength I turned the wheel enough to avoid a head on collision. After I coasted to a stop, I turned the key off, then restarted it and drove home. I took it to a dealer and they told me they couldn't find a problem. For the last 3 months it hasn't happened again until yesterday. All kinds of electrical problems. Losing power, stabilitrac messages, diminished steering, loss of power brakes. I pulled into my driveway yesterday and lost all power, my door locks went up and down like three times, ac surges, radio went on and off a few times. I looked up the problem online and found that this isame problem is happening to a lot of 2014 1500 Silverado. This should definitely be a recall issue. Total loss of power while driving. Someone is going to die from this issue. Today when I was driving home I was going about 30 mph in traffic and my truck lost all power again, total blackout of all electronics, no steering or brakes, but thankfully all systems turned back on in a matter of seconds and I made it home. After looking online, it seems that someone has located the source. It is a fault at the "G218" ground point which is located under the front left dash speaker. (see youtube video, search 2014 Chevy Silverado 1500 stabilitrac problem). Seriously, how is this not a recall, total loss of power while driving.
Several times the vehicle would loose power and shut down the power steering while attempting to park or turn around in driveway.. on times, only warnings would flash up on the information display about lose of systems and the door locks would cycle. Occasionally, the turn signals would shut off the cruse control.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 20 mph, the steering seized when the brake pedal was depressed. Also, the stabilitrak warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact called vandergriff Chevrolet (located at 1200 w interstate 20, arlington, arlington, Texas 76017) who stated that the remedy was not available. The VIN was associated with a steering recall. The NHTSA campaign number was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. VIN tool confirms parts not available.
Started experiencing a popping sound and popping /clicking feeling in the steering wheel when driving at slow speeds, when turning the steering wheel in either direction.this would usually occur in tight spaces such as parking lots, gas stations etc. And after the truck was driven for awhile,20 plus miles after a few weeks started noticing that front tires were wearing rapidly and click/popping sound had progressed and so we scheduled appointment with dealership, and met with service tech, after a brief diagnosis I was informed that it was a faulty rack and pinion and would need to be replaced, this is a major disappointment on a fairly new truck with less then 68000 miles
I bought this truck one month ago and was told there were no recalls. When I went in for service three recalls were found. I was lied to by the car dealer and I feel my life is in danger.
Steering assist error, service stabilitrac error, - steering wheel jerked out of hand while turning, loss of steering. Electrical loss- all gauges and lighting blank while driving on highway
I have a 2014 Chevy Silverado pick up truck. I have been extremely pleased with this truck until yesterday!!!! at 22,000 miles the truck malfunctioned twice within a short distance. The truck some what stalled with out warning and all the dash lights went crazy and truck lost power. Less than a half mile later while turning left in a cul de sac the truck went crazy, stalled, dash lit up, the steering wheel violently turned to the right as I was attempting to turn left. Immediately took it into service. 4 days past warranty expiration. Chevy/jessup auto grp won't fix it. Kevin in service said he would call me on wed at 4 with update. Thurs at 11am still no word. Dropped by service dept. For update with kevin. He said they didn't have price ready for repair. Denied coverage under recently expired warranty. When I showed him a list of serious computer malfunctions and safety issues from online Chevy truck owners he told me he wasn't interested and he had other people to tend to. He also said I dropped by without an appointment. In other words, I no longer was a priority. When asked for service dept general mgr. ---oh-he is not available. So now my low mileage truck sits with no repair, appears to be a hazard to drive, GM not standing behind nor has a fix for the computer malfunctions that has been reported widespread on carcomplaints.com, leaves me with a very expensive paper weight that I am fearful to drive. It's another ignition key GM cover up and until enough people die and the feds get involved -- it appears I am driving a truck that is a danger to the road and jessup could care less !!
So far it has only done this under low speed making a tight turn like up to a gas pump or into a parking space the dash and display center will flash on and off and the steering wheel will jerk the other direction so violently it pulls the steering wheel out of your hand. Also on the highway while driving about 20 mph I got a warning something to the effect that steering assist had been reduced drive with caution. Even under low speed it could have been dangerous but I'm afraid at some point this will occur at a higher speed. We bought the vehicle used, the factory warranty is gone but I have an extended warranty. I contacted my local Chevy dealer because I considered a safety defect that should be taken care of beyond the warranty but they claim they know nothing about this as a problem despite the fact I have seen many complaints about this problem documented, that's what prompted me to file a complaint. The vehicle is currently at my mechanic hoping they can find a cause/solution but I think this is something GM/Chevy should be doing a recall on and fixing instead of people having to pay out of pocket or private after market warranty companies having to pay for. I have a video of it doing it on my iphone but didn't know if I could include video and it's currently on my phone and not my laptop. I used 02/01/2017 as occurrence date but I'm not sure of that was the first time or not, we've had vehicle since 12/2016 and it's happened numerous times.
Traveling at approx. 65mph on US17 a divided four lane highway in traffic when the engine shut off with no warning which resulted in complete loss of lights, signals, flashers, horn, and the steering wheel went into locked position. I was able to safely bring the truck to a stop in the grass median. After collecting my thoughts I tried to restart the truck but there was no response and all electrical functions would not operate. About 10 minutes later while I was on my cell phone with a tow service the interior lights cam on along with the radio. The truck started up and after calling the closest GM dealer which happen to be only a few miles away I made my way to the dealership service dept. They were quickly able to identify the problem as GM had issued a service bulletin #pit5405C on this type of issue. It was caused by dashboard fabric trim being caught under a ground post during assembly that resulted in loss of all electrical service. The truck had approx. 40,000 miles at the time of the event and it seems it took either two years or that reasonably low mileage before the problem surfaced. The dealer repaired the problem by simply losing a ground post and trimming out the fabric intrusion. They were great and apologized for what they saw as clearly a defect in manufacturing. They did charge as the truck was out of the 36,000 mile warranty but said I should contact GM customer service for help with the cost. GM refused but it was only about $100 so that is not the issue. How can a company allow this problem to exist and be aware of it ( technical bulletin issued). It is a wonder that I or another motorist on the road with me was not hurt or worse. This not like a truck not starting but total loss of control at highway speed. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Event #1: stopped at stoplight on city street to turn left; light changes; tuned steering wheel rapidly to the left & accelerated; crossing in front of traffic, the steering wheel jerked violently to the right out of my hands 3 times till I braked the vehicle to a stop & sat still for 5 seconds; could then steer & drive normally. Event # 2: very next day; backing slowly out of driveway; stopped on street; turned steering wheel slowly to left to proceed down street; steering wheel jerks violently to the right; after braking & sitting for 5 seconds with the engine idling again, was able to proceed. Event # 3: 15 minutes after event #2; again backing slowly to the left to turn around, & then turning the steering wheel to the right to proceed forward, steering wheel jerks violently to the left out of my hands. Again after braking to a stop & sitting at idle for 5 seconds was able to proceed. During all 3 events, the screen displayed "service stabilitrak". this issue "steering wheel jerked violently out of my hands" & "steering locks up (video included) when turning" is frequently discussed on GM forums by owners. One owner appears to have solved it by fixing a poor electrical ground under the dash.
A D V E R T I S E M E N T S
- Tampa, FL, USA