This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2014 Chevy Silverado around 42000 miles I stopped at a light on a highway and lost all electrical power and the service steering assist came on dash. I was able to restart the truck and go. It happened multiple times. While driving it around a bend on a highway the truck shut off I lost all steering the steering locked up and I almost crashed, the service assist light came on again. This happened multiple times when turning. On 4-13-17 I brought the truck to a Chevy dealer it was was still under warranty. They could not reproduce the problem. 8-24-17 I brought the truck in for a recall #17276 for reprogramming the power steering assist control modular. After the recall the truck started doing it more often the same day but the steering did not lock up but the truck shut off when I tried making a turn on a highway. The service steering assist light came on again. On 9-7-17 I brought the truck back to the Chevy dealer ( Chevy dealer now changed its name from oasis to quality ) complaining that the recall did not work. They said that the recall was not for that. But I believe it is the same problem. They Chevy dealer drove the truck for 10 miles and it happened to them.they charged me for the time to trouble shoot the problem and found a loose ground wire #G218 under the dash causing the problem. I have driving the truck for 2 days now and it seems fine. The issue is that they made me pay for something they should have fixed the first time and I believe that this should have been part of recall # 17276, because I believe part of recall #17276 had to do with low voltage to the steering modular. A loose ground will give you low voltage. Any way this is very dangerous and I have read online of others having the same problem. Please make a recall about this loose ground wire that makes the truck shut off and lose steering before someone dies. Thank you
The contact owns a 2014 Chevrolet Silverado 1500. While driving 5 mph, the power steering and instrument panel lighting failed. In addition, the headlights flickered rapidly and the vehicle stalled. The vehicle restarted after one attempt. The vehicle was taken to an unknown dealer where the cause of the failure could not be determined. The VIN was included in NHTSA campaign number: 17V414000 (steering). The vehicle was taken to chuck nicholson auto (7190 oh-39, millersburg, oh 44654) where the recall repair was performed, but the failure recurred. The manufacturer was aware of the failure and opened case number: 8-3308180719. The contact was informed that someone would be in contact with him. The failure mileage was approximately 43,000.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 5 mph, the steering wheel seized, the vehicle stalled, and the oil indicator illuminated. The vehicle was towed to big M Chevrolet (704 N dixie blvd, radcliff, ky, 40160) on September 1, 2017 to be repaired per NHTSA campaign number: 17V414000 (steering, electrical system); however, the remedy failed to repair the vehicle. The dealer and manufacturer were not notified of the recurring failure. The failure mileage was approximately 125,914.
- Louisville, KY, USA
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I experience sudden and power steering loss followed by a sudden and predictable return of power steering. The duration of the loss is variable. I received a recall notice for the issue and have had my local Chevrolet dealer perform what they deemed as the necessary work to fix the issue. They told me the truck was fixed and sent me on my way. The very next day the issue returned, sudden loss of power steering and sudden return of power steering. I have returned the vehicle to the dealer. This is a serious safety issue and the dealer does not appear to be taking this serious. Chevrolet needs to do more to correct this problem.
2014 Chevy Silverado experiencing steering to lock at low speeds and jerk the steering wheel in opposite direction and various electrical malfunctions such as door locks disengaging, A/C to shut of, engine stall, gauge cluster to turn off, "stabilitrack" and "steering assist reduced". after recall was performed issue has worsened and become more dangerous. Steering was locked at 80mph on busy highway, the previously stated electric malfunctions continued to happen as well. Engine shut off or lost power many times over the course of a few minutes. All the issues continued till shut off in busy traffic and was towed to Chevrolet dealer. Chevrolet dealer found no issues and fixed nothing. GM customer service said that there is no issues to report and vehicle is not covered to be repaired. The loss of steering issues are still present and is an extreme safety concern.
The contact owned a 2014 Chevrolet Silverado 1500. While driving 40 mph, the power steering failed without warning. The vehicle crashed into a ditch. The contact stated that the air bags failed to deploy. The contact sustained a bruised lung, bruised knee, and several lacerations that required medical attention. A police report was filed. The vehicle was towed to an independent facility. Service Chevrolet Cadillac (located at 1212 ambassador caffery pkwy, lafayette, la 70506, (337) 234-9411) was contacted and notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The vehicle was destroyed.
The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds and making turns, the steering wheel made a loud clunking noise. The vehicle was taken to rincon Chevrolet (located at 5480 Georgia 21, rincon, ga 31326) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V246000 (steering). The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 95,000.
My 2014 Chevy Silverado has been giving me hard time due to that as im driving the truck out of no were turns the steering wheel left right and locks with no control of it and all the lights from the truck in and out side go out the ac turns of and unlocks the doors. The word stabilitrak and steering wheel asst come on the dash board before turning everything off and locking. And turns off the truck in the middle of the road with out letting me break. I have already contact Chevrolet but they did not help me at all. All they said was you dont have a recall youll have to pay to get the truck check? im having GM problems come on now im very upset due to that im paying my truck every month and cant even drive it comfterble only transportation I have.
When turning the steering wheel during a turn the wheel willl jerk in the opposite direction, kill the engine and all electronics. This is more than one second as outlined by the GM recall. The Chevy dealer has tried selling me a new battery, sold me $750 new battery cables for the fix and it still doesn't work right. Major safety issue that is being down played by GM. One second---give me a break !! whole [xxx] truck dies. This has happened multiple times. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Chevrolet Silverado 1500. While the contact's son was driving approximately 30 mph, the vehicle lost power and vibrated. In addition, the stabilitrak warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to jim browne Chevrolet (located 11300 N Florida ave, tampa, fl 33612) where the transfer case shift control module and the instrument panel cluster were reprogrammed; however, the failure recurred. The VIN was included in NHTSA campaign number: 17V414000 (steering). The manufacturer was notified of the failure and stated that a remedy part was not available for the repair. The approximate failure mileage was 35,000.
Steering locks during slow turns, air and radio turn off, sometimes engine stalls as well during turn while steering is locking and unlocking. Happens at slow speed. Has happened to me making a U turn into traffic.
When this happens the lights in dash will flicker and radio will kick off and it says ser service stabilitytrac and it will jerk the steering wheel out of your hand and the truck will quit. The dealer put new body contro modgel but did not help it.after truck quits it takes it awhile and then it does it again this could happen anytime.I put new alternater on it but did not help because U can watch voltage gage drop.
Took my truck in Oct. 2016 to have it repaired for steering wheel shuddering and having to fight it on turns. And the truck just shutting down. Told it was an electrical problem. Well 9 months later doing the same thing. After the Chevrolet dealer supposedly fixed it. I think it is a problem when you lose control of steering and your truck just stops on turns. My truck was in motion on a city street.
The contact owns a 2014 Chevrolet Silverado 1500. The contact received an unknown recall notification for the steering. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The munnaly Chevrolet dealer was contacted and confirmed that the parts were not available for the recall remedy until the second or third week of August due to them not having permission from the government to implement the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Please see attached documents on how to fix the recall associated with GM recall #: N172085440. I have attached an electrical schematic showing the location of the G218 ground which is causing the electrical issues associated with this recall. I also attached a ground location view showing the location of the G218 ground stud inside the truck. When the truck came straight from the manufacturer, this G218 ground stud was surrounded by sound deadening material which is causing the short in the electrical system and causing steering issues.
The contact owns a 2014 Chevrolet Silverado 1500. While turning right at 5 mph, the engine stalled, the brakes failed to slow down the vehicle, the steering wheel became difficult to turn, and the vehicle lost power except for the ESC indicator and a warning chime sounded. The failures recurred as the contact turned the vehicle to the left and the steering wheel also spun independently to the right. The vehicle was taken to jessup auto plaza in cathedral city, ca where it was diagnosed that the battery cable failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and opened a case for potential repurchase. The VIN was included in manufacturer recall number: N172085440. The approximate failure mileage was 22,800.
A D V E R T I S E M E N T S
- Houston, TX, USA