This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I filed a previous complaint, #11044339, but forgot to add something. I took my vehicle to the dealer on Sept. 22,2017 for the power steering recall, #17276. I don't know if this is related to the problem, but thought it might be some good information to divulge.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 25 mph, the contact experienced an intermittent loss of steering. Once the failure occurred, the power steering would quickly return to normal. The vehicle was taken to quirk Chevrolet in braintree MA. The contact was informed that the vehicle was not included in NHTSA campaign number: 14V246000 (steering). The vehicle was not repaired. The failure mileage was 73,600.
While on the highway a stabilitrack warning appeared on the dash stating it might affect power steering assist. This came on several times. Then with the cruise control on and signaling a lane change the cruise was cancelled. This also occurred several times. It also appeared that the dash lights flickered, but I wasn't sure because of the sunlight. Later that evening I was making a turn on a city street when the dash lights went completely out and I had no power steering. This lasted about 2 seconds before everything came back on. After that episode it hasn't happened since. After reading other similar complaints I am concerned it could happen again and could result in a crash. It seems that when the cruise was cancelled when signaling the lane change, that if I pushed up or down on the turn signal lever at the end of the lever it would cancel the cruise control. I tried pushing down on the lever closer to the steering column and that didn't cancel out the cruise control. I don't know if it was just a coincidence or it just wasn't malfunctioning at the time.
I was in a parking lot turning into a horizontal parking spot moving less than 5 mph. During the turn the steering wheel broke loose spinning 360 degrees, the wheels stayed at roughly a 45 degree angle with the turn I was making, & the truck stalled. When I brought the truck to the dealership they said that there are plastic/nylon screws that had broken that caused the issue. While there is no recall yet, I believe it's something to look at.
- Harker Heights, TX, USA
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The contact owns a 2014 Chevrolet Silverado 1500. While changing lanes at 10 mph, the steering wheel seized and the lights on the instrument panel turned off momentarily. The failure recurred several times. The vehicle was taken to riverside Chevrolet (8200 auto dr, riverside, ca 92504) where it was serviced per NHTSA campaign number: 17V414000 (steering); however, the failure recurred. The dealer was not contacted again. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2014 Chevrolet Silverado 1500. While driving at any speed, the steering lost power and the power steering assist warning indicator illuminated. The failure recurred multiple times. The vehicle was taken to the following dealers: Cooper Chevrolet in anniston, al (256-236-4481) and buster miles Chevrolet in heflin, al (256-781-4536). Both dealers were unable to duplicate the failure during the first visits. The vehicle was taken back a second time to buster miles Chevrolet where it was diagnosed with loss of steering power assist, traction control, and stabilitrak. The manufacturer was made aware of the failures and referred the contact back to the dealer. The vehicle was taken back to buster miles Chevrolet, but the failures were not repaired. The failure mileage was 14,956.
I have been noticing some serious electrical issues in the last few weeks with my 2014 Silverado 1500. It started with the "anti-theft detterent" system acting up and not allowing me to start the car. After flipping the key a few times, it went away. Then the problem progressed to when turning the key it was if the battery was dead. Everything would go black (lights, info center, dic, etc). After a few minutes of sitting, I could turn the key and it would start up no problems. Then it all just went away for about 2 weeks. Then just a few days ago, I was turning into a shopping center and the truck just died. The dash, the lights, the engine, everything. I nearly took out the entrance sign of the parking lot. Hanging with my back end in traffic I quickly popped it neutral, restarted the truck, and pulled in. I couldn't recreate the problem. I drove to autozone and had them check the battery and alternator. Everything was fine. About an hour later, in the drive thru at chick fil a, I placed the car in park, received my food, and as soon as I shifted out of park the truck died again, along with the dash and everything else. Restarted and drove home. I spent about 30 mins driving around the block and sitting in the driveway trying to recreate the problem. I have yet to recreate.
While in motion and turning the truck loses power and steering and says stabilitrack needs service then the truck lost all power and could not be restarted. Had the truck jumped and while driving the ac went out and the stabilitrack warning came on and the steering became jerky and difficult. Once parked and shut off the truck will again not start.
While driving my 2014 Chevy Silverado around 42000 miles I stopped at a light on a highway and lost all electrical power and the service steering assist came on dash. I was able to restart the truck and go. It happened multiple times. While driving it around a bend on a highway the truck shut off I lost all steering the steering locked up and I almost crashed, the service assist light came on again. This happened multiple times when turning. On 4-13-17 I brought the truck to a Chevy dealer it was was still under warranty. They could not reproduce the problem. 8-24-17 I brought the truck in for a recall #17276 for reprogramming the power steering assist control modular. After the recall the truck started doing it more often the same day but the steering did not lock up but the truck shut off when I tried making a turn on a highway. The service steering assist light came on again. On 9-7-17 I brought the truck back to the Chevy dealer ( Chevy dealer now changed its name from oasis to quality ) complaining that the recall did not work. They said that the recall was not for that. But I believe it is the same problem. They Chevy dealer drove the truck for 10 miles and it happened to them.they charged me for the time to trouble shoot the problem and found a loose ground wire #G218 under the dash causing the problem. I have driving the truck for 2 days now and it seems fine. The issue is that they made me pay for something they should have fixed the first time and I believe that this should have been part of recall # 17276, because I believe part of recall #17276 had to do with low voltage to the steering modular. A loose ground will give you low voltage. Any way this is very dangerous and I have read online of others having the same problem. Please make a recall about this loose ground wire that makes the truck shut off and lose steering before someone dies. Thank you
The contact owns a 2014 Chevrolet Silverado 1500. While driving 5 mph, the power steering and instrument panel lighting failed. In addition, the headlights flickered rapidly and the vehicle stalled. The vehicle restarted after one attempt. The vehicle was taken to an unknown dealer where the cause of the failure could not be determined. The VIN was included in NHTSA campaign number: 17V414000 (steering). The vehicle was taken to chuck nicholson auto (7190 oh-39, millersburg, oh 44654) where the recall repair was performed, but the failure recurred. The manufacturer was aware of the failure and opened case number: 8-3308180719. The contact was informed that someone would be in contact with him. The failure mileage was approximately 43,000.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 5 mph, the steering wheel seized, the vehicle stalled, and the oil indicator illuminated. The vehicle was towed to big M Chevrolet (704 N dixie blvd, radcliff, ky, 40160) on September 1, 2017 to be repaired per NHTSA campaign number: 17V414000 (steering, electrical system); however, the remedy failed to repair the vehicle. The dealer and manufacturer were not notified of the recurring failure. The failure mileage was approximately 125,914.
I experience sudden and power steering loss followed by a sudden and predictable return of power steering. The duration of the loss is variable. I received a recall notice for the issue and have had my local Chevrolet dealer perform what they deemed as the necessary work to fix the issue. They told me the truck was fixed and sent me on my way. The very next day the issue returned, sudden loss of power steering and sudden return of power steering. I have returned the vehicle to the dealer. This is a serious safety issue and the dealer does not appear to be taking this serious. Chevrolet needs to do more to correct this problem.
2014 Chevy Silverado experiencing steering to lock at low speeds and jerk the steering wheel in opposite direction and various electrical malfunctions such as door locks disengaging, A/C to shut of, engine stall, gauge cluster to turn off, "stabilitrack" and "steering assist reduced". after recall was performed issue has worsened and become more dangerous. Steering was locked at 80mph on busy highway, the previously stated electric malfunctions continued to happen as well. Engine shut off or lost power many times over the course of a few minutes. All the issues continued till shut off in busy traffic and was towed to Chevrolet dealer. Chevrolet dealer found no issues and fixed nothing. GM customer service said that there is no issues to report and vehicle is not covered to be repaired. The loss of steering issues are still present and is an extreme safety concern.
The contact owned a 2014 Chevrolet Silverado 1500. While driving 40 mph, the power steering failed without warning. The vehicle crashed into a ditch. The contact stated that the air bags failed to deploy. The contact sustained a bruised lung, bruised knee, and several lacerations that required medical attention. A police report was filed. The vehicle was towed to an independent facility. Service Chevrolet Cadillac (located at 1212 ambassador caffery pkwy, lafayette, la 70506, (337) 234-9411) was contacted and notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The vehicle was destroyed.
The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds and making turns, the steering wheel made a loud clunking noise. The vehicle was taken to rincon Chevrolet (located at 5480 Georgia 21, rincon, ga 31326) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V246000 (steering). The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 95,000.
My 2014 Chevy Silverado has been giving me hard time due to that as im driving the truck out of no were turns the steering wheel left right and locks with no control of it and all the lights from the truck in and out side go out the ac turns of and unlocks the doors. The word stabilitrak and steering wheel asst come on the dash board before turning everything off and locking. And turns off the truck in the middle of the road with out letting me break. I have already contact Chevrolet but they did not help me at all. All they said was you dont have a recall youll have to pay to get the truck check? im having GM problems come on now im very upset due to that im paying my truck every month and cant even drive it comfterble only transportation I have.
When turning the steering wheel during a turn the wheel willl jerk in the opposite direction, kill the engine and all electronics. This is more than one second as outlined by the GM recall. The Chevy dealer has tried selling me a new battery, sold me $750 new battery cables for the fix and it still doesn't work right. Major safety issue that is being down played by GM. One second---give me a break !! whole [xxx] truck dies. This has happened multiple times. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Cincinnati, OH, USA