This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When coming down the street to turn in my driveway the service power steering warning appeared on my dash at about 25 mph. It was tough to turn in but it appeared to be working some. Turned off when stopped and restarted, and had no steering ability other than slight turn. Called dealer who brought it in and said that recall campaign was underway and that they would see if that would fix it. They called me next day to tell me I needed an entire steering system that would cost in excess of $1,900 with taxes, plus I would require an alignment. I looked up to see if there were any recalls or service bulletins that might help fix this issue. Dealer offered a slight discount for loyalty and told me to call Chevrolet for further financial assistance as I balked at the cost for a relatively new truck. (purchased January 2015 I did and they assigned a case number almost 1 week ago. I have made several calls to the dealer and Chevrolet and they have not made any attempts to resolve the issue.
The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds in the driveway, the vehicle stalled. Additionally, the steering wheel spontaneously moved to the center and the stability control, reduce steering assist, and air bag warning indicators flashed. The contact called paul masse Chevrolet (1111 taunton ave route 44, East providence, ri 02914, (401) 680-1261, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx] and service request number: [xxx]. the manufacturer also provided a $100 voucher towards the repair cost. The failure mileage was 63,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Turned a corner while braking, the engine died, "service stabilitrac soon" illuminated on the instrument panel; driving down the road pulling a light weight boat trailer, the engine died but came back on immediately and the "service stabilitrac" illuminated; pulled into a parking lot and as I turned about halfway through the turn the engine died and "service stabilitrac soon" illuminated. I took to the truck to the Chevrolet dealer and they diagnosed the positive battery terminal was loose and the positive cable had too much resistance - $507 later and approximately 10,000 miles later reared it's ugly head again. Coming back from a morning drive to the lake and the 'service stabilitrac' light illuminated but the truck didn't die, a little further down the road it did the same thing and died but started right back up on its own while driving, started to back into my driveway and it died in the middle of the road, turned the ignition off and attempted to start it two or three more times, nothing!!! it's like there was no battery installed. Every time this happens I lose steering, the brakes seem to fade but I am able to stop on the slow turns like into the parking lot. In all instances the vehicle was moving. One time I noticed an increase in the A/C speed within the cab and the 'service stabilitrac' illuminated but as soon as I turned about half way into a parking area, it died, but continued to pick back up on the engine running. The local dealer had also perfomed some service bulletin regarding the campaign for 'loss of steering assist' at 19,340 miles. The vehicle currently has 42,000 miles..... the date "when did this happen" was today 7/16/2019 but the other times were various before this date.
While engaging slow idle speed turns, my 2014 Silverado will occasionally completely lose all power steering and the engine will shut off completely. I have also had the same issue occur while driving straight and applying the brake or rolling up windows. During these terrifying situations, a message comes across the dash saying one or all of the following "electronic power steering reduced. Drive with caution" "stabilitrack" "trailer brakes". this issue seems to be very sporadic and unpredictable. I looked up possible solutions and had a mechanic fix a poor grounding connection under the dash which they thought could be the cause but did not resolve the problem. Please help!
Experienced loss of steering and traction at low RPM after being stopped resulting in a near collision with a cement divider. Steering and traction control did return after a brief moment. This was the first episode of this happening with this truck.
- Belgrade, MT, USA
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When warm voltage drops, warning lights go off such as stability & trailer brake. Lost steering & drove into my yard. Have had it looked at four times with no resolution. They can not find anything wrong.
While parked in a parking lot, the vehicle would not start. The truck mad a clicking sound and all lights lit up on dashboard, but no concise error message. Truck then started, but lost power when I put it into reverse with all lights coming on again. Turned off ignition and then the truck started. Drove the truck 2 miles to my home and when pulling into my driveway, the truck lost total power and nearly caused me to crash in to a parked vehicle. I was able to avoid the collision and I turned the key off in the ignition. I waited a minute and the truck started without issue. The next morning, the truck had the same issue starting - clicking sound but would not start. It finally started and I took it to my local shop to get a diagnosis. They could not find the issue. The next day, the same clicking noise occurred and it wouldn't start after multiple attempts. I called aaa to have my vehicle towed to the shop. When aaa came, the mechanic was able to start the vehicle. I then drove it to the repair shop for another diagnosis. They could not pinpoint the issue and recommended that I take the truck to the nearby Chevrolet dealership, which I did. They had it for 2 days and could not find an issue - drove, tested, diagnosed multiple times to no avail. Truck also did not show any signs of power loss, etc. Today, for the fifth time in the last 8 days, there was an issue. Truck started normally, drove approx. 2 miles and parked. When attempting to start, the same problem occurred - clicking sound, lights lighting up on the dash board and this time, a stabiltrak error came on and off. Truck then started after 3 attempts so I drove it home. Went to restart and the clicking sound with lights on the dash lit up again. The power loss while driving has occurred 3 times in the past, but the vehicle started up with no other issues. Had this truck for 4 years with no issues until now.
Temporary loss and sudden return of the steering system at low RPM maneuvering affecting the traction control, park assist and multiple other systems. Chevrolet performed recall work on the vehicle supposedly, yet the vehicle still has the problem. They will not continue to sort the problem out.
Electronic power steering keeps going in and out at low speeds. It just started after a oil change at my dealership. When I go slow around a drive through or just start out after a stop.
While driving my truck, the power steering failed, and a service power steering warning came on the dash. I called my local dealership, and they said they couldn't get me in to look at the truck until Friday (3 days). I called Chevy customer service and they said there is no recall, but I found a recall 17276 that covers this exact issue. The power steering kicked back on and almost caused a head on collision as the truck swirved when the system reengaged.
My 2014 Chevy Silverado suffers from the same loss of power steering issue GM just issued a recall for in Sept. Of 2018 for the 2015 model of the Silverado. When attempting to park or performing low speed turns the power steering with fail making it incredibly difficult to safely control the vehicle. When on the highway using cruise control, the cruise control had failed without warning and the steering locks up for a moment when this happens. This is a serious safety issue affecting more vehicles than just the 2015 models, and the recall should be expanded to include all affected year models. This issue happens intermittently without warning, and occurs multiple times a week. I purchased this vehicle in Dec of 2017, and the issue has been present since my ownership.
Loss of steering; steering wheel locking up and jerking out of my hands while making a turn. Headlights ac and radio cutting off. Multiple warnings including stabilitrac and power steering assist. Engine failure. This happens at low speeds and turning. I took it to the dealer ship today and they said that it fried my battery and cables and fuse but theydont know the reason why this is happening. This is almost $700 out of pocket with no garuntee problem solved. My truck has 32,000 miles 2014 Chevy Silverado lt 1500. When pulling into the dealership this morning, everything listed above happened and thankfully it reciprocated when the mechanic tested it. It threw off ten different codes.
This vehicle has had a previous recall for power steering failure at low speeds due to voltage issues. The recall and software update was performed in September of 2017. I have recently been experiencing the same symptoms from the previous recall. I have noticed when driving at low speeds I will temporarily loose power steering. This has happened approximately 5 times in the last month. It usually occurs when I am in a parking lot, pulling into a parking space, at low speeds 5-10 mph, and when I am turning. The power steering stops working for a second or so and then comes right back. I have also noticed while traveling on the highway or interstate my headlights flickering as if there is a low voltage issue. The voltage meter has been in the normal operating range, and I have had no warning lights or alarms when these incidents have occurred. Most recent incident occurred today 4/30/19 when pulling into a parking space at a local restaurant.
Approx. 1 week ago while driving on a city street, stabilitrak error pops up on screen and power steering goes out while attempting to park. A few days later while driving on highway with cruise control on and engaged, stabilitrak error displays again. Initiated my turn signal to signal lane change which disengaged the cruise control. A couple of days later, while driving on the highway with cruise control on but not engaged, the cruise control engaged on it's own causing the engine to rev as an attempt was made to slow the vehicle. Dealership says it might be negative battery cable assembly and fuse block and said it would cost me $768 but there is no guarantee it will fix the problem and is likely just the starting point. Had the recall done back in August of 2018 for the loss of power steering (where they simply erased the software and loaded new software) so the dealership takes no responsibility for the issue.
I purchased this truck used 3 mo ago, from a dealer with ~101,000 mi on it. In the past several weeks I have had multiple electrical problems, affecting multiple systems. Initially, the problems involved the stabilitrack and power steering dash warnings alarming, with a slight change in responsiveness of the steering. It has progressed to complete loss of electrical power (dash, ac, radio, everything goes out, loss of power assisted steerin, and 2/3 times with the vehicle requiring being restarted manually (engine had also shut down). Typically after the electrical flicker either the stabilitrack, the power steering or both messages with alarm. This has generally happened when approaching a stop, somewhere between 20 mph and 5 mph, but it next originates after the vehicle has stopped. 2 of the 3 times also included stopping with a gentle turn, as approaching a stop, from which I would then turn. One of the electrical flickers occurred on the freeway while in heavy traffic. I have been unable to capture a picture as this is occurring while driving, and the warning indicator turns off after 3-5 seconds.
On 4/2/2019 while traveling at 45 mph, slowed to make left turn. While midway through intersection, engine died, dash lights went out, power steering and brakes gone. Within seconds everything powered back up and engine resumed as if nothing happened. Warning indicators words flashed briefly. I caught "stabilitrack". I drove for another mile and as I was entering driveway about 5 mph and while driving straight, engine and dash lights went off again and restarted again. Prior to all this headlights were flickering and there was a little deadening in the power steering. Truck had 72,950 miles. I checked the grounding points and cleared out the deadening material that slightly impeded it. Not sure this will help. This is actually the second time this has happened. On 6/22/18 at 64,888 miles, I had a similar problem. At that time took it in to shop. They tightened the grounding bolts (G218) and cleaned the battery terminals. I guess it helped until recently. It cost $180.
While driving and making turns made a really loud popping noise, took to a mechanic and the rack and pinion are coming apart. Done research and found bulletin 14204B and it is exactly what is going on with my truck but the VIN doesn't come back. I have kids and this is not anything to take lightly per the recall and the mechanic. If it is same as what recall is why isn't this truck included"??" took to local chvrolet dealership and they even said same thing.
Vehicle has several electrical issues. First, power steering fails at low speed turns. Then, the car occasionally loses all electrical power (screens, gauges, lights, starter, garage door opener) while parked and off. Then last week, it lost all electrical power at 70+ mph on the highway. Lost power steering, all screens turned off, gauges when to zero, etc. This lasted for about 3 seconds and then everything came back on. Many warning lights including power steering, traction control, parking assist disabled. This also gave a 4WD service warning. Now, I get the service 4WD warning every time I start the vehicle and it will not go into 4 wd.
A D V E R T I S E M E N T S
- Central Square , NY, USA