This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. While reversing out of the driveway, the contact heard a thump sound and the electric power steering (eps) failed. The failure occurred after the vehicle was taken to great river Chevrolet GMC (264 devereux dr, natchez, ms 39120). The vehicle was taken to the dealer and kept for a month. The contact paid to have the rack and pinion replaced. The contact requested the used rack and pinion, but the dealer would not give him the part. The contact had to pay for the repairs even though he had a recall notice for NHTSA campaign number: 17V414000 (steering). The dealer stated that the rack and pinion was not related to the recall and charged the contact for the repair. The failure mileage was 62,000.
Power steering fails when going slow and trying to turn. The voltage indicator goes way down into minus, then goes back to normal. Dealer said it was rack and pinion. They replaced it and it failed again two days later. I believe the electric steering piwer assist system is at fault.
About 1 week ago I took my vehicle in for service for an unrelated issue. While it was there, they performed the power steering safety recall. After going to town on February 24th I started my truck to return home and the dic showed a message which said, 'service power steering, drive with care.' I now have no power steering and it is extremely dangerous to operate the vehicle.
- Prosser, WA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the steering icon flashed and a lock indicator displayed. Also, the brake light flashed and various unknown warning indicators flickered on the instrument panel. The contact stated that the steering seized when the steering wheel was turned to the left. In addition, the brakes failed to function properly and excessive force had to be applied to the brake pedal to stop the vehicle. Team lake road auto sales (13988 conneaut lake rd, conneaut lake, pa 16316, (814) 382-9336) was notified of the failures and kept the vehicle for over three weeks. A loaner vehicle was provided. The contact had not received any specific technical guidelines regarding diagnosis and repairs. The dealer released the vehicle back to the owner and the failures recurred. The vehicle was taken back to the dealer and a second loaner vehicle was provided; however, the vehicle was returned without being repaired. The dealer indicated that the vehicle was previously serviced before it was purchased per NHTSA campaign number: 17V414000 (steering). The contact informed the dealer several times that the remedy failed, but did not receive any recourse. The vehicle was not included in NHTSA campaign number: PE18012 (service brakes, hydraulic, service brakes). The manufacturer had not issued any brake system recalls for this year, make, and model vehicle and the VIN was not included in the four electrical system recalls and two steering recalls. The manufacturer was notified of the multiple failures. The failure mileage was not available.
The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds, the steering wheel failed and was difficult to control. There were no warning indicators illuminated. The contact stated that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 17V414000 (steering). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 72,000.
When driving truck and turning the steering gets hard and takes a few seconds to control it again. Also when I turn left or right driving slow the power steering gets hard and causes stereo screen to turn off for a few seconds, and causes headlights to dim. Also the interior lights and dash lights dim. It's very unsafe when turning, can almost lose complete control for steering jerking. Not only does this happen when vehicle is in motion but also when truck is stationary.
The powers steering goes out when pulling into a parking space. The car has completely turned off while waiting to make a left turn, seems to be effected by turning the blinkers on ", it's like there is a complete glitch in the electrical system " the electric dash comes on and off & yesterday the truck would not start.... I tried it multiple times and finial after 15 minutes it turned over and no more issues yesterday.
: the power steering system temporarily fail without warning during operation, causing the amount of effort needed to turn the wheel to fluctuate dramatically during the maneuver as the power steering system cycles on and off. The issue is especially prevalent during low-speed maneuvers and can be accompanied by the failure of other systems such as the radio, stability control, door-lock cycling, air condition or cruise control. This happens randomly, when I'm parking or making a turn. I almost crashed into a vehicle in mid turn as I lost power steering and the vehicle shut off. I put it in park and restarted the truck.
Truck shifts bad, almost like the gears are slipping usually seems to happen around 3rd-4th gear. The truck also vibrates at 35 mph up to highway speeds. This all happens when driving.
Stabilitrak light kicks on and off, steering wheel locks up and shudders when turning at low speeds, headlights and dashlights blink like the trucks about to lose power. Searching online it looks like there is a device bulletin that fixes these issues, but I shouldnt have to pay for a safety and common issue with this truck. Pit5405A is the bulletin number.
Headlights flicker, radio head unit flickers, error messages (service stablitrak, traction control off, reduced steering assist) doors occasionally will lock and unlock and then truck will shut off all together. Steering wheel randomly jerk out of your hands. Somebody will end up dead if this issue is not fixed, and recalled. Very common through my research in 2014 Silverado/Sierra's.
Having issues with power steering going out lights flickering dash lights flickering cruse control turning off bluetooth shutting off stabletrac coming up on dash and other problems flashing on and off had my head lights go off and
The power steering message claiming the the traction was unstable, assistance required. Then when truck was in motion and was maki G a turn the truck lost all power. This has happened 3 times.
Life threathing steering issue: 2014 Silverado while driving and with no warning the steering wheel jerks violently and the vehicle becomes uncontrollable, even with the strongest grip of the steering wheel. This usually occurs during turning at the most inopportune time. The stabilitrak light comes on only after the issue arises thus no warning before this happens. I have documented this occurring by video and other 2014 Silverado owners have also. Check out youtube and see for yourself, search: 2014 Silverado stabilitrak problems. I find it unbelievable NHTSA has not forced GM to do something, the drivers of this vehicle (and similar GM products with the same reported issue) and other motorist face severe injury or death. GM is aware of this issue and attributes it to many components: Ground cables, batteries, grounding lugs, BCM, electrical system low voltage.....on and on. Again check out the GM-trucks.com website and confirm from other owners postings. I've repaired / replaced the: Battery, cut the material out from under the G218 grounding lug, new battery cables, there is even a tsb pit5405A, all to no avail. There is no exact solution that I or the GM repair shops (so I've been told by my local dealer) can definitively put an answer to, so the poor consumer is left with a life threatening issue forced to get rid of the vehicle and never trust your life being in one or being on the road around one of them. NHTSA please make GM take responsibility and remedy this issue!!!!!!!
A D V E R T I S E M E N T S
- Mt Vernon, TX, USA