This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Impala. While driving 30 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate without warning. The failure occurred days after the vehicle was repaired for NHTSA campaign number: 15V701000 (engine and engine cooling). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 182,212.
"takata recall" my 2002 Impala is overheating I did a pressure check it held pressure changed the water pump and thermostat also the fans and radiator and it still is overheating what else could it be when I'm at a red light it gets to the maximum but when I'm driving it stays around normal
The contact owns a 2002 Chevrolet Impala. The contact stated that there was oil leaking from the vehicle. On one occasion while driving, there was a odor of burning oil and then suddenly there was a fire near the engine. The front passenger was able to extinguish the flames under the hood. The driver, the front passenger and rear child passenger inhaled smoke due to the fire that affected their breathing. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 14V400000 (electrical system) and NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 119,000. Parts distribution disconnect.
The contact owns a 2002 Chevrolet Impala. The contact inspected the vehicle and noticed that the rear engine valve cover and gasket leaked oil onto the exhaust manifold. A strong burning odor emitted inside the cabin. There were no flames visible. The vehicle was serviced under NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
The contact owned a 2002 Chevrolet Impala. While attempting to start the vehicle, there was a loud banging sound and smoke appeared under the hood. The space between the firewall and the engine block burst into flames. The fire department extinguished the fire. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 230,000.
- Springfield, MO, USA
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The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at 30 mph, a strong odor of burning oil was noticed within the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine coolant) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000. Parts distribution disconnect.
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Valve cover leaks oil onto manifold. When engine is hot you can smell the oil burning on the manifold. This has been going on since purchasing the vehicle. We received a recall notice #15757 notifying us of this problem in December 2015. The dealer tells us GM doesn't have the parts to repair the defect but they dealer would repair defect and bill us and GM would reimburse us for repair. If the dealer has the parts to repair defect why not just do it? recall notice warns us not to park vehicle in garage because of fire danger.
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2002 Chevrolet Impala. While driving various speeds, there was a faint burning order inside the vehicle while the heat was activated. The failure occurred on several occasions. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000. VIN tool confirms parts not available.
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2002 Chevrolet Impala. The contact stated that while parked, the vehicle caught on fire. The fire department extinguished the fire. A police and fire report was filed. The vehicle was towed and deemed destroyed. The VIN was included in NHTSA campaign number: 15V701000 (engine, engine cooling). The manufacturer was notified of the failure. The failure mileage was 168,000.
The contact owned a 2002 Chevrolet Impala. The contact stated that while attempting to start the vehicle, smoke began to come from under the hood and the vehicle caught on fire. The fire department extinguished the fire. A fire report was filed. No injuries were sustained. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
The contact owns a 2002 Chevrolet Impala. The contact received a notification of NHTSA campaign number: 15V701000(engine and engine cooling); however, the remedy or part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2002 Chevrolet Impala. The contact stated that smoke was coming from the hood. In addition, the check engine warning indicator remained illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2002 Chevrolet Impala. While driving 25 mph, the battery light illuminated. The contact drove to a stop light and the vehicle shut down completely. The vehicle restarted after approximately 20 minutes. The contact replaced the battery, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed and replaced the catalytic converter, but the failure recurred and the check engine light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the air conditioning fans were replaced, but the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The check engine light remained illuminated. The vehicle was not repaired. The failure mileage was 79,000.
The contact owns a 2002 Chevrolet Impala. While driving 30 mph, the valve covers leaked oil. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000. VIN tools confirms parts not available.
The contact owned a 2002 Chevrolet Impala. The contact stated that while driving at 55 mph, there was smoke coming from the radiator and the contact noticed the engine had caught fire. A police report was filed. The fire department extinguished the fire. There were no injuries sustained. The vehicle was destroyed and towed to a junk yard. The manufacturer was not notified of the failure. The failure mileage was 201,000.
The contact owns a 2002 Chevrolet Impala. The contact stated that while attempting to start the vehicle, it would failed to start and there was oil leaking from the engine. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) the manufacturer was made aware of the failure. The failure mileage was 72,000. Updated 02/10/16
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time to do the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Decatur, AL, USA