This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Impala. The contact noticed an oil leak around the extension pipe. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owned a 2002 Chevrolet Impala. The contact stated that the vehicle stalled, while stopped. The contact attempted to restart the vehicle, and was made aware that the vehicle caught on fire from underneath the hood. The fire department extinguished the fire. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the notice was received after the fire. The manufacturer was notified of the failure. The approximate failure mileage was 115,000. VIN tool confirmed parts not available.
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle stalled without warning. The contact stated that the vehicle was repaired under the recall, but the issue recurred. The vehicle was not diagnosed or repaired a second time. The manufacturer was not made aware of the issue. The failure mileage was 120,000.
Got into the car from work drove less than two miles went in the house for about 20 minutes got back in the car drove about a mile and a half to get food got back in car returned to prior location delivery food to my mom went inside house bout 5 minutes later a passerby bang on the door to notify us that the car was on fire use a fire extinguisher couldn't put it out proceeded to call the fire department
- Springfield , TN, USA
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The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
My daughter owned a 2002 Chevy Impala. On Monday 3/16/15, she was driving on the interstate and the engine began to smoke. She called me and I asked what color the smoke was. She said it was black smoke. I told her to immediately get herself and two small children out of the car. She and her sister removed the children and walked away while calling 911. A few seconds later, she heard a loud pop. The windshield busted from the apparent heat from the flame that were rising from the engine compartment. Within seconds, the engine was in flames. I've researched online, and found that there were two recalls in 2007 and 2009 stating that the engine could ignite. The car is a total loss. She had full coverage insurance on the car, but it's barely enough to replace it. Is there anything we can do about this?
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start. The contact was able to restart the vehicle by shifting the gear lever into various positions. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was unavailable.
The car ignition suddenly shut off and the power steering and brakes failed on a steep grade. (the ignition recall had previously been performed on the vehicle, and the key fob had been reworked so it shouldn't have been a ignition issue). The transmission was shifted into neutral and the car restarted (while still coasting down the hill) to regain control, this was repeated numerous times until a safe place to pull off was reached. This grade was extremely steep, the road had switchbacks, cliffs, and no guardrail, it was a miracle no one was injured or killed. This same vehicle had just had a duplicate problem and was repaired at the dealership in July, less that 1000 miles prior to this current event. The dealer in July replaced the mas sensor and the battery as they said the mas was corroded and needed to be replaced. This current event was caused by the map sensor and the main computer according to the dealer.
The contact owns a 2002 Chevrolet Impala. While driving 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 184,471.
I noticed the car was running hotter than normal so I had it checked out and the intake manifold was leaking, had it repaired and I recently had to have it repaired again @106,954 miles because it was leaking again in the same place.
My son went to jump start the car and when he tried to start it the engine blew up. The intake manifold flew off in multiple pieces. Had car towed to my mechanic and found out the cylinder was dead due to the explosion. Though well the car had a lot of miles, so I thought it was just its time. So we decided to buy a re-manufactured motor because we had put some work into the car and my son and I though that would be a good choice. Everything was great with the new motor till November 30th 2014 when we needed to jump start the car, and the engine blew again this time taking out the fuel line along with the new intake manifold and the engine cover. The car starts on fire and luckily the flying parts missed my sons girl friend by inches as they flew by her.so I know now somethings up. And I find that GM had defective fuel regulators that were recalled (04V090000 recall#) on the 2000 models with the 3800 series 2 engine. Now I know why my engine blew because the fuel regulators are poor design. No car no matter how old are how many miles should blow an engine when you jump start it. Batteries yes engines I would think never but what happen to me is the same as the recall notice and I am thank full no one was hurt.
Mass air flow sensor maf malfunction if corroded or dirty will cause the engine to stall. Engine stalling causes loss of power steering and loss of brakes. Disasterous at freeway speeds, intersections, or in any situation requiring steering or braking. This car maf failed going down a steep mountain road, the driver was able to stop the vehicle using manual brake and had it towed to the dealer for repair.
Traveling on a straight residential street after car had been driven about 10 miles and was at operating temperature, I heard a short "chirp" sound from the front passenger side of the car at which time the engine stopped running. Steering became very difficult and the brake pedal required substantial force to stop the car. I was able to bring the car to a stop and put the car in park. The engine restarted immediately with no problem. I was not moving or touching the key at the time that the engine turned off. I have owned the car since it was new in November 2001 and this is the first time that I have experienced this problem. I have driven the car about 20 miles since this incident and it has not recurred as of yet.
The contact owns a 2002 Chevrolet Impala. While driving at an unknown speed, the vehicle stalled and the check engine indicator illuminated. The vehicle was able to be restarted after numerous attempts. An independent mechanic replaced the motor, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
I was driving with my son and the car just cut off in the middle of the street. Thank god we didn't get hit. The car cut back on but that was scary. It (the car) also has some type of security feature that won't allow the car to start at times.
The car was constantly stalling in low speed or starting from a stop in D drive. The transmission was not shifting properly. Car had stalled a few times in traffic, becoming a hazardous situation. Car was overheating. Car had been serviced a week ago at aaa repair center, eatontown, NJ for oil leak from gasket of the manifold.
The contact owns a 2002 Chevrolet Impala. The contact stated that while traveling approximately 40 mph, smoke was seen from under the hood and the vehicle caught on fire. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was not diagnosed to determine the cause of the fire. The manufacturer was notified of the failure. The approximate failure mileage was 229,000.
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle intermittently failed. In addition, the contact was driving approximately 35 mph when the service engine soon warning light illuminated and the A/C system failed to activate. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. The approximate failure mileage was 100,000. Updated 08/27/14 updated 09/18/2014
A D V E R T I S E M E N T S
- Great Falls, MT, USA