This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With only one day notice my alert system noted on my dashboard to reduce power. And taking my vehicle to a repair shop, I was told that my engine was ruined because of excessive oil consumption, which is a well-known problem for the Chevy Equinox. My car is a 2015 Chevy Equinox. The reason I feel that it is a safety issue is because the car just shuts off and dies on the highway even though I was only able to go 30 miles an hour. I have three small children in the vehicle and was almost hit several times when the car continued to stop. I stop driving on highway until I could get home and then the car died in driveway and I had no breaks even to stop the car from rolling. I feel like this should be a issue that GMC should back up because it is supposedly a well-known fact that the Chevy Equinox has a high consumption of oil usage. I was never told that information when I purchased that vehicle as a used vehicle three years ago. I owe $11,000 on this vehicle that I am being quoted $8000 for repairs. If there is a class action lawsuit regarding this problem then my name should be entered in that lawsuit so that I could get the repairs done on my vehicle so that I am able to get back-and-forth to work and get my children to school and get my vehicle repaired
The contact own a 2015 Chevrolet Equinox. The contact stated the while driving at 60mph when shifting in gear, the contact noticed white smoke coming into the rear of the vehicle. The contact pulled over to side of the road the and noticed smoke coming into the cabin of the vehicle and fire underneath the truck. The fire extinguished itself. No one was injured during the fire and the vehicle was towed to residence. The fire department was not notified, and fire department report was not filed. The vehicle was not destroyed. The manufacturer was not notified of the failure. The failure mileage was 156,000.
When vehicle is up to normal operating temperature engine stalls when trying to go forward or reverse from a stopped position. This is a dangerous vehicle it stall at intersections and at stop lights when accelerating. No check engine light but scan tool indicates intake timing advanced but cam shaft actuator is good.
Vehicle has 111,000 miles on it and consumes 3 quarts of oil between 5,000 mile oil change intervals. We have always had the oil changed when it is due. Another issue is that when I take the oil fill cap off, there is a white milky residue (which indicates that there is moisture in the engine) now, I know that these 2.4 liter ecotech engines are notorious for PCV issues. Besides the pc issue, the other issue that worries me is that the piston/rings could also be burnt up. The vehicle started stalling out as of last week, then flashed a check engine light. The dtc codes were P011 and P010 which are signals for bad intake and exhaust cam actuator solenoid's or (vvs T variable vehicle timing), my guess is that the oil is so contaminated that it plugged the oil screens on bother actuators causing them to send false signals to the ECM on timing adjustment to throttle ratio. I am not in the market nor can I afford to sell, trade-off, or pay a mechanic thousands of dollars to have this repaired. My question is, will this be covered by GM" or am I stuck with a car and a payment that sits in my driveway and collects dust"
My vehicle is currently not drivable. On Saturday 2021 we had it towed to our mechanic because it would not start. We have been informed by two mechanics that our engine needs to be replaced. They said that my engine burns an excessive amount of oil which is what caused it to go bad. Both mechanics stated that they had to replace this 2.4L engine in a multitude of Chevy Equinox's and GMC terrains. One of the mechanics had both a Chevy Equinox and a GMC terrain at one point and had the same problem with both of them. I researched this problem and it is in fact very common and GM knows about it. I personally had 20 people reach out to me and said that they or someone they knew had the exact thing happen to them. If this is such a wide spread issue then GM needs to be held accountable for their faulty engines. It costs $6300 do replace an engine. That is a lot of money that innocent people should not have to spend just because GM is choosing to brush this under the rug.this is a safety risk. My husband was driving down the highway at one point and our Chevy Equinox just shut off in the middle of the lane because of this engine problem. He could have been hit and killed. Is it going to take that to happen for GM to be held accountable for something they know very well is a problem?
- Angola, IN, USA
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The check engine light has been on since the end of March 2020. My mechanic is unable to figure out the problem. No codes come up on the computer for diagnosing the problem. 2 sensors have been changed. Took it into the mechanic's yesterday and there was little to no oil in the vehicle. I was just due for an oil change. The engine makes a rattling sound when it is started up. Very frustrated because I have not had problems with 4 other GM vehicles that I have purchased in the past. This is the first problem vehicle that I have ever owned. I do not want to own another Chevy again.
Check engine light came on and the reading is saying that I have a problem with the cam shaft. Vehicle has 60,000 miles on it and exceptional upkeep has been made. This is absolutely ridiculous I will never buy a GM vehicle again because your customer services is repulsive. I am a single person on one income I thought that I had a reliable vehicle but I see now that I don't.
My vehicle has been having issues for a couple weeks with rough idle and my rpms reving when I let off the gas pedal. On 12/26/20, my vehicle stalled while driving it. Upon restarting it, it was making a loud noise, but no dash lights were on. I had it towed to a shop to see what was going on. The shop informed me that it had lost all of the oil due to a busted main seal. He told me that he had a bulletin that this was a common problem in my vehicle. The seal is busted because the design of my car allows moisture into the manifold which then freezes and busts the seal. It is costing me $1500 to fix the seal and clean the moisture from from the manifold. I am told that there is no way to prevent this from happening again. I am very scared that I will be driving down the road and this will happen again. I have talk to Chevy, but nothing has been resolved.
The car stopped while driving and taken to the mechanic shop who diagnosed the reason due to a broke chain and this car has frequent oil changes every 3000 miles and there was no indication or even warning signs prior now the engine needs to be replaced. It appears to have these same issues several years back and there were recall and I believe that my car is also part of this same problem and I need to know if my vehicle can get fixed under the recall policy.
Ever since we got our vehicle it uses oil, since more miles have gotten on the said vehicle it's using more oil! oil isn't cheap, I put more oil in my 2015 Equinox than my husband puts in our 2004 Dodge Ram and it burns oil but less than my Equinox! I'm having to check oil level everyday because of this, my husband and I just had the oil changed on 10/3/2020 and today 10/5/2020 I've had to add 1/2 of a quart of oil! I don't know where it is going to but I'm stuck with this car for quite awhile and honestly it's not worth it as much oil as it's using. Now I've seen complaints over older models having a lawsuit against whomever for oil consumption on theirs and in all honesty I'm not sure if this is the direction I need to head or what but something needs to be done about this!!
After multiple oil leak repairs vehicle still leaks oil while stationary. When the heat is on the smell of oil comes into the vehicle. I have checked for any recalls for the vehicle but not have arrived.
The wipers on our Chevy stopped working. Come to find out that the ball joint rusted out. This was a known issue with the 2013 models and Chevy did not carry this recall to the 2015 to 2016 models that are also affected by this issue. Our unit is a 2016 and we just had this issue where the wiper blades stop working right in the middle of a heavy rain storm. We almost got in to a very bad car crash due to zero visibility as we was driving in a rain storm. The other issues we keep having with this car and the Chevy dealer says it's not a issue. Is when the car starts the engine vibrates and sputters a lot. An the engine delays when you need to excel going on the high way.
I have had problems with this vehicle brought to the dealers attention and was told not covered. Vehicle stalled out and I was rear ended due to issue with power train
With not quite 63,000 miles the check engine light keeps coming in and I get alerts from on-star. My mechanic looked it up and an occurring problem with this yr. Its a valve that sends oil to the dual cams...it had no power and was using way more has and oil than usual...this is the 4th time in a month it has been looked at...it also seems to have the lurching tranny problem
Always had car serviced regularly, oil changed. At 99K, reduced engine power, service stabli track, engine making clicking sound, accelerating at first would make a strange hum sound and then it reduced engine power when I had my children in the car. Took it to our local mechanic and they said I need a new timing chain, bone dry for oil, solenoid valves it needed new ones....end result, pretty much a whole new engine, cost me almost 3000 to pay. I had no choice because it was my only vehicle and im a single mother with 2 kids. Reading other peoples complaints, this is a major issue and only a recall for 2011-2013 only"? how has this not been addressed as of yet" I will be reaching out to GM about this because I had no warning lights until the last second when my car pretty much stopped on the interstate with my children in the car.
End of last year my car died while driving. It had no oil. After putting oil still would not start. There were no warnings from car that it was low on oil. It was in middle of time for next oil change. I looked up recalls and there was none. I put in complaint. There was like 9 complaints from other people describing the exact same thing. I replaced motor with a used one cause I am on disability and that's all I could afford. My first motor had 115,000 miles on it. After replacing motor, I have been checking oil regularly afraid would happen again since same type motor. Sure enough been having to add 2 quarts every couple months in between oil changes. There is no trace of oil leaking like last motor, none on concrete in driveway. I don't drive very much, average distance is 20 miles or less round trip few times week. I don't understand why there isn't a recall on this motor and why no notifications that it is low on oil since there isn't an oil gauge in car.
A D V E R T I S E M E N T S
- Topeka, KS, USA