This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2015 Chevy Equinox has just over 78,000 miles on it. My wife was driving it and said it was running rough and making a noise. She got it home and we had it towed to a shop. We were told that due to a faulty pvc pipe in or near the intake had frozen up causing pressure to build up and it blew our rear main seal, snapped the timing chain and breaking of teeth. The mechanic said this was an issue with these vehicles and that a special bulletin had been issued but not on our year. We ended up paying just shy of $1900 to fix this. We were also told that because the design flaw hadn't been fixed that this could happen repeatedly. We still owe a lot of money on this car and we can't afford to pay this kind of bill again. We would like to be reimbursed.
My husband was driving my Equinox downtown St louis, 3 hours away from home and came to a stop light. Car wasn't running right. Shaking and rattling. He got pulled into a parking garage where later it had to be towed. The next day, the body shop told us the PCV valve was clogged or frozed and probably blew the seals. We had to have our car towed 3 hours back to home. There was no warning, no warning lights came on beforehand. I have completed all maintenance on this vehicle and have had no trouble. I have done research on this and this should definitely be a recall. There are thousands of complaints. And in this case left my family straneded 3 hours from home!
My vehicle had a oil change at 86,000 miles. I hit 90,722 miles. The vehicle was running fine and when I got off work and tried to start the car it started but then shut off. I had no check engine lights, no low oil light and had a perfect diagnostics report on my onstar, I had to get the vehicle towed to a dealer per on star, after speaking to the dealer I was informed the motor blew up because it jumped time and dumped oil. I was also told this is a common problem with this motor but GM is refusing to fix it because the warranty just went up 6 months ago. I have been told by several shops Chevy knows about this time chain or jumping time issue and in most cases a new motor is required. I would like to understand why no warning lights came on and how oil could dump after having a oil change 3,000 miles give or take ? and why Chevy is passing the problem onto the customer.
Living in Texas we normally don't have very cold temperatures but this winter we had single digit temperatures and negative wind-chill for several days. My family had no running water or electricity and tried to drive up the road for food (roughly 1/8th a mile) and noticed a trail of oil when we got out. My husband has worked on vehicles his whole life and after some investigating and research determined the PCV valve had frozen which caused the rear main seal to blow. After taking it to a GM dealer we discovered how common the problem was, there was even another Equinox with the same diagnosis (we live in a very rural area so for someone else to have the same issue at the same time says a lot). It was not a cheap fix coming in at $1400. This was not a maintenance issue but a failure on GM"S part with their faulty design and execution of the motor. There are hundreds of other stories I have been able to find with the exact same issue, sometimes causing even more damage than we had. There needs to be a recall or compensation given to those who have found themselves in a real bind from this happening. We are in the process of filing a claim through insurance, so hopefully they can help, but I cannot speak on that yet.
It has 116 K miles on it. It did not start. We change new battery but no luck. Then, we tow it to the shop, the mechanic found the timing chain broke and missed up lot of things. Now, he advised to change the engine and found it very expensive. Oil changed regularly and the mechanic found oil inside the engine is still clean.
- Morris, MN, USA
Search CarComplaints.com for these popular complaint phrases...
My vehicle has consumed more oil then I can even phantom, traditionally oil is supposed to last 3K miles and when you regularly change it you shouldn't notice much consumption if any at all, this vehicle not only consumes on average a quart of oil every 500 - 1K miles but I am also never alerted that my oil is low. This is dangerous as typically with synthetic oils coming along and the new recommendation being 7500K miles before oil change I would be completely dried up if I did not check my dip stick regularly. I actively see smoke coming from the tail pipe when leaving a red light and can smell the burn when exiting the vehicle, which can't be good for the catalytic converter. My car will have rough/surging idle at red lights, has even shut off at one point completely even. I have had to replace O2 sensors and I continue to add 1-2 quarts of oil between oil changes to keep up with the excessive consumption. There was a lawsuit claiming this problem only effected 2010-2013 Equinox however I know numerous Equinox owners with models newer like myself with these same issues. GM should expand ending with model year 2017 and stop hiding behind the bush.
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was leaking oil onto the exhaust. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing the rear main seal to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
My 2015 Chevy Equinox completely failed on 2/17/21. The engine light came on for first time that afternoon and 8 minutes later the car completelt stalled in the middle of 3 lanes of traffic. Car had to be pushed to safety then towed to mechanic who diagnosed timing chain failure which also destroyed engine cylinders. Vehicle has 106K miles and all manufacturer recommended maintainance was done on schedule at Chevy dealership of purchase
I was out running errands and I noticed the engine was idling rough and it even stalled twice while I was at stop lights. No indication of anything wrong based on the lights (no check engine light, oil light, etc was lit) but after I got home I noticed an oil leak underneath the engine on my driveway. Got to a local mechanic and they recommended a new engine due to the PCV valve freezing (I live in northern us and it's winter) which caused the rear main oil seal to fail and a massive oil leak. Because of that, I was likely driving with low oil pressure, something that the car should have had a system to tell me but didn't. and I've only got 89,000 miles on it! engines shouldn't be failing that quickly.
I was driving my car the other day and it started making a strange noise and a was a half a mile from my home and pulled in the drive way to have my husband check my car and oil was poring out of my region on the driveway. No indicator lights went on to tell me there was a problem either. Took it to a service garage and they told me it would cost me $4,500 to fix it. I serviced my car on the regular so I should of had no problems.
With only one day notice my alert system noted on my dashboard to reduce power. And taking my vehicle to a repair shop, I was told that my engine was ruined because of excessive oil consumption, which is a well-known problem for the Chevy Equinox. My car is a 2015 Chevy Equinox. The reason I feel that it is a safety issue is because the car just shuts off and dies on the highway even though I was only able to go 30 miles an hour. I have three small children in the vehicle and was almost hit several times when the car continued to stop. I stop driving on highway until I could get home and then the car died in driveway and I had no breaks even to stop the car from rolling. I feel like this should be a issue that GMC should back up because it is supposedly a well-known fact that the Chevy Equinox has a high consumption of oil usage. I was never told that information when I purchased that vehicle as a used vehicle three years ago. I owe $11,000 on this vehicle that I am being quoted $8000 for repairs. If there is a class action lawsuit regarding this problem then my name should be entered in that lawsuit so that I could get the repairs done on my vehicle so that I am able to get back-and-forth to work and get my children to school and get my vehicle repaired
The contact own a 2015 Chevrolet Equinox. The contact stated the while driving at 60mph when shifting in gear, the contact noticed white smoke coming into the rear of the vehicle. The contact pulled over to side of the road the and noticed smoke coming into the cabin of the vehicle and fire underneath the truck. The fire extinguished itself. No one was injured during the fire and the vehicle was towed to residence. The fire department was not notified, and fire department report was not filed. The vehicle was not destroyed. The manufacturer was not notified of the failure. The failure mileage was 156,000.
When vehicle is up to normal operating temperature engine stalls when trying to go forward or reverse from a stopped position. This is a dangerous vehicle it stall at intersections and at stop lights when accelerating. No check engine light but scan tool indicates intake timing advanced but cam shaft actuator is good.
Vehicle has 111,000 miles on it and consumes 3 quarts of oil between 5,000 mile oil change intervals. We have always had the oil changed when it is due. Another issue is that when I take the oil fill cap off, there is a white milky residue (which indicates that there is moisture in the engine) now, I know that these 2.4 liter ecotech engines are notorious for PCV issues. Besides the pc issue, the other issue that worries me is that the piston/rings could also be burnt up. The vehicle started stalling out as of last week, then flashed a check engine light. The dtc codes were P011 and P010 which are signals for bad intake and exhaust cam actuator solenoid's or (vvs T variable vehicle timing), my guess is that the oil is so contaminated that it plugged the oil screens on bother actuators causing them to send false signals to the ECM on timing adjustment to throttle ratio. I am not in the market nor can I afford to sell, trade-off, or pay a mechanic thousands of dollars to have this repaired. My question is, will this be covered by GM" or am I stuck with a car and a payment that sits in my driveway and collects dust"
My vehicle is currently not drivable. On Saturday 2021 we had it towed to our mechanic because it would not start. We have been informed by two mechanics that our engine needs to be replaced. They said that my engine burns an excessive amount of oil which is what caused it to go bad. Both mechanics stated that they had to replace this 2.4L engine in a multitude of Chevy Equinox's and GMC terrains. One of the mechanics had both a Chevy Equinox and a GMC terrain at one point and had the same problem with both of them. I researched this problem and it is in fact very common and GM knows about it. I personally had 20 people reach out to me and said that they or someone they knew had the exact thing happen to them. If this is such a wide spread issue then GM needs to be held accountable for their faulty engines. It costs $6300 do replace an engine. That is a lot of money that innocent people should not have to spend just because GM is choosing to brush this under the rug.this is a safety risk. My husband was driving down the highway at one point and our Chevy Equinox just shut off in the middle of the lane because of this engine problem. He could have been hit and killed. Is it going to take that to happen for GM to be held accountable for something they know very well is a problem?
The check engine light has been on since the end of March 2020. My mechanic is unable to figure out the problem. No codes come up on the computer for diagnosing the problem. 2 sensors have been changed. Took it into the mechanic's yesterday and there was little to no oil in the vehicle. I was just due for an oil change. The engine makes a rattling sound when it is started up. Very frustrated because I have not had problems with 4 other GM vehicles that I have purchased in the past. This is the first problem vehicle that I have ever owned. I do not want to own another Chevy again.
Check engine light came on and the reading is saying that I have a problem with the cam shaft. Vehicle has 60,000 miles on it and exceptional upkeep has been made. This is absolutely ridiculous I will never buy a GM vehicle again because your customer services is repulsive. I am a single person on one income I thought that I had a reliable vehicle but I see now that I don't.
My vehicle has been having issues for a couple weeks with rough idle and my rpms reving when I let off the gas pedal. On 12/26/20, my vehicle stalled while driving it. Upon restarting it, it was making a loud noise, but no dash lights were on. I had it towed to a shop to see what was going on. The shop informed me that it had lost all of the oil due to a busted main seal. He told me that he had a bulletin that this was a common problem in my vehicle. The seal is busted because the design of my car allows moisture into the manifold which then freezes and busts the seal. It is costing me $1500 to fix the seal and clean the moisture from from the manifold. I am told that there is no way to prevent this from happening again. I am very scared that I will be driving down the road and this will happen again. I have talk to Chevy, but nothing has been resolved.
The car stopped while driving and taken to the mechanic shop who diagnosed the reason due to a broke chain and this car has frequent oil changes every 3000 miles and there was no indication or even warning signs prior now the engine needs to be replaced. It appears to have these same issues several years back and there were recall and I believe that my car is also part of this same problem and I need to know if my vehicle can get fixed under the recall policy.
A D V E R T I S E M E N T S
- Decatur, IL, USA