This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine started burning excess oil and then Engine failed. This occurred quite quickly and did not notice any low oil indicator. Needed to replace Engine
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 5 MPH, a message to turn off the vehicle was displayed. The vehicle was restarted and moved to a different parking lot where the contact noticed that oil was leaking from the vehicle. The vehicle was towed to a local mechanic where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.
On December 29, 2021 my 2015 Chevy Equinox did not start (couple days prior vehicle would jerk when coming to a stop - no dash lights came on). Had my Equinox towed to the dealship where I bought the vehicle and where I had every oil change completed. The service department stated I needed a new engine (not given a reason on exact issue), it is currently sitting at the dealership as I dont have 8K to replace engine!
In July/August 2021, the driver side windshield wiper got stuck mid-swipe. The only way to get it to go down was to physically move it. I was driving on the interstate in the middle of a downpour. Had to pull over several times on the way home because periodically it would move back up and get stuck. When it wasn't stuck I had to lean to the right to see out of the right side of the windshield to get home. For about 20 miles. My husband figured out the issue and purchased the malfunctioning part and repaired it. In December 2021, my engine seized at a stoplight. I coaxed the car out of the way and got it on the side of the road. The only warning to this was an occasional "ticking" noise, that never seemed to happen when my husband listened to it. We assumed it was the timing chain, but after having it towed to the dealer we were told it was an "oil consumption" issue. The "oil life" alert had been on for about a month, and I had planned on getting an oil change the weekend this happened. However, little did I know that the vehicle had ZERO oil in it. The low oil pressure light never came on. As a matter of fact no warning lights ever came on. The vehicle is now sitting at the dealership, unmoving because the fix is $8300.
- Petersburg, VA, USA
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Issue with oil consumption on this vehicle. Needs 2 quarts of new oil every 2-3 weeks with moderate driving. Mechanics say this is a known issue with Chevrolet Equinox-??s since 2011. The only true fix is to replace the engine and even then the problem can reoccur with new engines. I have joined a Facebook page called -??Terrain-Equinox Oil Consumption Recall-?? with thousands of members experiencing same issue. There is no assistance from dealerships to assist in covering repair costs. There was a limited recall for model year 2013 but same issues are present in 2014-??s and 2015-??s as well. There are also many complaints about on this issue on this bursa website. Looking for any assistance.
The timing chain broke at 107,988 miles on this vehicle, I bought it with 72000 miles on it in April 2020. luckily I was in a parking lot and the vehicle not moving. It's over a $5,000 repair estimate. I have it at a local repair shop. yes it is available for inspection.
The contact's mother-in-law owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would shut-off with the check engine warning light illuminated. The contact stated that the vehicle would restart soon after the failure. The vehicle was not diagnosed. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Engine cut off while driving. Happens while driving slow or fast, side road or highway. No check engine light. Timing chain issue, $2500 fix. I've had the car 6 months, only 77,500 miles. I do not feel safe in this vehicle any more. RECALL THIS before people have to bury their families due to your faulty parts. Thank goodness no accidents resulted in my 4 experiences.
The contact owns a 2015 Chevrolet Equinox. The contact stated while her daughter was driving 50 MPH, she heard loud knocking sounds coming from the engine and the vehicle was jerking. There were no warning lights illuminated. The contact stated that her daughter was able to pull into the nearest parking lot. The vehicle was towed to her daughter's friend residence. The vehicle was then towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The contact stated the vehicle was taken to the dealer to be repaired. The dealer informed the contact that they could not repair the vehicle under recall because the VIN was not included in a recall. The contact also contacted a second dealer - Mike Bell Chevrolet (1200 N. Park St, Carrollton, GA 30117) for the repair. The dealer confirmed the information of the first dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.
May 29, 2021 last oil changed at Chevrolet Service Center Aug 14, 2021 engine stopped working due to empty oil, as a result of oil leakage. However, the oil light didn-??t show up. Note: Oil change is not yet due.
While driving, the check engine light came on. After getting the code we called our local mechanic and he told us the first thing we should do was check the oil level, as this is a common problem with 2015 Equinoxes. We had to add 2 quarts just to get the oil to even reach the dipstick. At no time did we ever receive an indicator about the oil being low, we just got the check engine light. Our mechanic said if we were lucky that an oil change might fix the issue. After leaving the shop, the Equinox kept stalling and the engine light came back on. We took it back in and he replaced both solenoids, which we thought had fixed the problem, but he informed us about this being a well-known issue. We then had to take the Equinox to a GM dealership anyway to fix the windshield wiper transmission issue (which is a known issue that I only discovered after my wipers broke while I was driving on a busy highway in the rain) and we asked them to do a fuel consumption test. The diagnosis came back that the pistons and rings need to be replaced, which appears to be the same issue that the 2011-2013 Equinoxes/Terrains have. There are special coverages for the previous model years and there was also a class-action lawsuit, so I don't understand why I'm repeatedly being told by GM that it's not a common issue with 2015s. As someone who works for a supplier to GM and who has friends and family members who work for GM, I'm not ignorant to how the automotive industry works. It's no secret that these engines get used across multiple model years, so it seems likely that this is the same 2.4L engine. Yet GM has repeatedly told me that even though I believe that this is a common issue, it actually is not.
My 2015 Chevy Equinox was scheduled for its regular oil change on Tuesday, April 27th at 8 am. The week prior I started hearing a "knocking" noise and two weeks prior smelled an odor throughout the cabin. Three days before my appointment I drove car 5 minutes onsite and work and parked it. I came out 40 minutes later and it would not start (however, it did turn over). Attempted to jumpstart vehicle to no avail. Contacted tow company on Monday after checking again and had it towed to local shop that was scheduled to do service. Received a call at 10:47 am stating that vehicle needed new engine, something broke inside. I am at a loss for words. 120 K miles and engine down??!! no warning signal, no low engine light, nothing!! GMC needs to stand behind their vehicles and include all Equinox in the recall, for obviously this is a nationwide problem.
Constant burning of oil, up to 1 quart in less than 1,000 miles. Had oil consumption test done due to all the negative reviews on oil consumption issues with this motor, and lifetime powertrain warranty refuses to cover any repairs that could be associated with oil consumption.
Rear main seal busted open due to freezing PCV. This year of vehicle is not included in the tbs recall. The cause of the problem, my eingine code, and the repair/the fix, and type of problem is exactly the same as described in tbs 14882. My vehicle should be included in this recall, but it is not.
My check engine light came on so I took it in to get assessed. With less than 90,000 miles, this vehicle requires a new engine. It consumes a lot of oil and has been since I bought it one year ago, me having to add oil every 2 weeks. Also, the timing chain needs replacement-which is still only a temporary fix. Every mechanic I have spoken to says this year, make and model has been having to replace the engine. And there is no recall.
My vehicle stalled recently when I was driving slowly coming to a stop.. prior to the stall when I turned my car on it made a tick sound but drove ok until it stalled. I was able to get it started and drove home. When I checked the oil there it was empty. I was well under them time before I needed my next oil change. I had it diagnosed and was told that it was a piston and ring issue that was the same thing described in the class action lawsuit involving 2010-2013 Equinox. Because mine is a 2015 I received some cost assistance but paid $1200 out of pocket for the fix. Seems like GM knows about this issue but has not let consumers know about this safety concern. I was upset because I drive with my children who are 3 and 1. GM needs to tell their consumers about this problem.
A D V E R T I S E M E N T S
- Canton, OH, USA