This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While I was driving in heavy rain my windshield wipers popped and stopped working, later I found that the windshield wiper motor had fail. I've never had this happen to any vehicle I've owned.
Driving west on I-40 near Knoxville, TN during a heavy rain shower & windshield wipers stopped working. I was in the left lane, no shoulder to pull into. I put on my hazard lights & was able to get across the two lanes of traffic, visibility lousy, & pull onto the right shoulder to wait out the shower. Onstar provided the location & directions to the nearest Advanced Auto. Wipers couldn't be fixed, fuse & relay were good. Luckily the store manages suggested RainX & helped apply it. I continued my trip home to Chesapeake, Virginia & ran into rain again around Yorktown. Tense driving from then on. Took car to repair shop appointment on Thursday, 8/5, & they said the transmission of the wiper assembly was bad. $466.53 to fix. There is a recall for wipers on the 2013 & 2015 Equinox, why not expand it to include 2014? Original GM dealership where I bought the car is no longer in business so had to go to an independent repair shop. Unable to resize receipt & attach.
- Chesapeake, VA, USA
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The Contact owns a 2014 Chevrolet Equinox. The contact stated while driving in inclement weather at approximately 50-55 mph, the windshield wipers failed to perform as designed. The contact took the vehicle to an independent mechanic to have a diagnostic test performed. The contact was informed that the windshield wiper motor needed to be replaced. The vehicle was not repaired. the manufacturer was not informed of the failure. The failure mileage was 129,000.
2014 Chevy Equinox 2LT Sunday afternoon: Driving down rd w heavy traffic AND construction zone with my 11yr old and her BFF. All of a sudden tropical storm unleashed HEAVY rain. I turn on wipers and within a few minutes BOOM...wipers hyperextend and stop working. I cannot see 2 ft in front of me w 2 children in car. Long story short, I was lucky and did NOT KILL OR INJURE anyone. I pull over and can hear wiper motor is running so I turn off and reposition wipers on windshield (my driver side wiper was extended beyond windshield and passenger was half across driver side). Turn on wipers and NOTHING...NO WIPERS but continue to hear wiper motor. I begin searching online and see this is a KNOWN SAFETY ISSUE and I had NOT been notified. I contacted the dealership Monday morning as soon as they open. 4 Dealerships cannot service KNOWN SAFETY ISSUE for 7 calendar days and im told not a recall on my VIN. I contact GM and was informed this is a KNOWN SAFETY ISSUE. Chevy Equinox Owners SHOULD HAVE BEEN NOTIFIED BY MAIL DECEMBER 2019!!!! I asked why I had NOT been notified and GM REP states its the DMV responsibility and I needed to update my info w DMV. I informed rep same address since 2006 and received all registrations via mail at the address since I purchased vehicle. I am MORTIFIED I and all others are NOT being notified. I was lucky and everyone safe. However, what if we were not so lucky? Please any/all search : N192266180 Front Wiper Transmission Arm Linkage Failure. This is PDF that I received via live chat w GM. Please read in its entirety. Problem must be confirmed by Diagnostic testing or else will NOT be covered. Just left dealership with repairs made free of charge. However, thats another hassle as they attempted to blow me off. Per attorney, I had taken my vehicle to 2 private owned mechanics and had diagnostic reports in hand. GM DELAYED MY REPAIRS FOR 10 DAYS KNOWING IT IS A CONFIRMED SAFETY HAZARD. MEMO is marked URGENT Distribute IMMEDIATELY on 12/17/19
While operating 2014 Chevy Equinox owned by my wife's deceased father and now owned by his widow and my wife's mother, while approaching a stop light in the rain with the wipers on high do to the rain volume, The wipers suddenly stopped functioning and never started again. Fortunately my spouse was able to get it of the road safely and remained stranded for about an hour until the rain subsided. She was traveling with her 75 year old mother ( Owner of the vehicle mentioned) whom isn't in the greatest of health and two small children. Had she been traveling on the interstate even at a reduced speed to match the condition, all could have been catastrophic and we would be talking at this point through my lawyer. After researching several forums, this seems to be a systemic issue and yet there still is not a recall to hold the auto manufacture accountable for this problem. Although they have recognized it in the 2013 models. How many people have to die before action is taken?
It was pouring down rain and I was driving 70 mph on the 4 lane & the next thing I knew the windshield wiper blades went all the way over on the driver's side. Freaked me out. Finally got pulled over on a safe area.My husband got out & checked the windshield wipers they will move manually but not if you turn them on from in the car. This is terrible and actually can be DEADLY.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving approximately 65 mph in the rain with the front windshield wipers activated, the driver-??s and passenger-??s side wipers suddenly stopped operating causing a visibility hazard to the driver. After stopping to examine the vehicle, the windshield wiper motor could be heard operating although the wiper blades were inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 117,000. The VIN was not available. Consumer stated dealer covered the linkage arm break under their warranty coverage.
Same problem as bulletin 14882 driving on the freeway no warning light engine started rattling car smoke lost power car died oil everywhere PCV valve froze due to excession engine oil burning and blew the engine $2300 dollars later supposedly fixed my car has not been rt since filed complaint with Chevy I was told my VIN not not part of the service bulletin I have read the same isssue over and over I car is back in the shop today 3.24.21 still having issues will never buy Chevy again
Windshield wipers stopped during a really bad storm!!!! could've resulted in fatalities!!!! not understanding why there hasn't been a recall for all years affected by this as I see they recalled year 2013. The worse part is that there will have to be a fatality before they recall a part that is obviously problematic for so many others!!!!!
Driving in inclement weather on a major us highway(rt.93) at 65mph my wipers suddenly stopped working forcing me to navigate to the breakdown lane.my vision was practically zero due to the lack of wipers
While driving during a rain/snow event, the driver side windshield wiper stopped working. The driver side wiper was suspended while the passenger side continued to move. As visibility decreased my 17-year-old daughter had to pull over and call for assistance. She could no longer see out the driver side windshield.
Driving on freeway in pouring rain in the dark. When wipers stoped mid stroke. This happened today 12/16/2020. I pulled the vehicle over to the side of the freeway and had to be towed. I will diagnose later. Luckily no accident. Not good to have wipers stop working
My wife was driving my 2 young sons to daycare in the morning while it was raining when she was almost there the windshield wipers just stoped working. She drove to a friends house close by after dropping my children off and had to get an uber home. Upon inspection I found the wiper transmission arm became disconnected from the wiper linkage. After looking online I discovered this was a common problem and it was suggested to replace the bushing that connects them. I replaced it with the correct bushing and reinstalled it. The wipers worked fine for a few days and this morning the same thing happened again while she was driving my sons to daycare and she attempted to use the wipers to spray and clean the windows they disconnected. I have seen this same complaint from many people and am now very concerned that after it gets fixed again if it happens at the wrong time or on the interstate we could lose visibility and it could cause an accident.
Windshleld wiper jumps off windshield on driver side. I've replaced the entire mechanism several times and it only lasts about six months or so before doing it again. Terrible design. Plastic parts. Someone needs to do something about this. I put down October 30, 2020 as the date this happened but it's not the first time.
Windshield wipers stopped working during rainstorm from hurricane zeta. Wiper motor still runs but wipers do not move. Wiper transmission linkage has broken. If this hasn't happened to you yet it's only a matter of time before it does.
Wipers stopped working during rainstorm while car was moving. Luckily I was in a parking lot when I happened. Sounds like motor is working, however wipers have not moved since, and remain useless.
A D V E R T I S E M E N T S
- Wyandotte, MI, USA