This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2014 Chevy Equinox- Consumer is requesting reimbursement for parts and repair in connection to the Safety Recall # N212352530. Recall letter and repair & parts invoice attached.
I seen the recall and drivetime refuse to fix the windshield wipers and it went out. It cause me to be rear ended from the back. Also, I paid $720 to get the windshield wipers pump replace my pep boys. I will like a refund for what I paid to get it fix.
On September 12 I was nearly killed due to a windshield wiper malfunction that was unfixed due to a parts shortage. The wiper motor failed in a downpour while I drove on the Interstate surrounded by sem trucks. I was in the inside lane and managed to blindly pull off and sat broke down on the Interstate. The event was devastating and could have been fatal. My husband was able to get the replacement at OReilly part store that day. Yesterday 11-4-2022 a dealership cometed the recall work.
Wipers have stopped twice now during rainstorms. I had to pull over during heavy traffic until they started again. The recall letter I received is dated April 2022....shouldn't they have the parts to fix this issue by now ?
- Osceola, WI, USA
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The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving in inclement weather, the windshield wipers failed to operate. The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,340. VIN tool confirms parts not available.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number:22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms parts not available.
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while operating the vehicle the failure listed in the recall had occurred. No further information was available. The failure mileage was 239,000. VIN tool confirms parts not available.
It was pouring rain, had the wipers on highest setting. Then all of the sudden they quit. I was stuck at an old church in the middle of nowhere Kentucky and in a hell of a thunderstorm.
My daughter was traveling on the NJ Turnpike during a storm and the safety recall issue which we were alerted to failed and caused my daughter distress while traveling at 65 mph and put her in harm's ways. She was unable to make it home and was fortunate to not have an accident. WE RECEIVED A SAFETY RECALL LETTER IN APRIL 2022 REGARDING THE WINDSHIELD WIPER MODULES THAT COULD FAIL FOR OUR CHEVROLET EQUINOX 2014 VEHICLE. THE LETTER INFORMED US THAT THIS PART IF IT SHOULD FAIL COULD CAUSE A SEVERE ACCIDENT. THE PART WAS NOT AVAILABLE AND THE LETTER INFORMED US THAT WHEN IT BECAME AVAILABLE THEY WOULD CONTACT US. SEVERAL WEEKS LATER THE PART FAILED WHILE TRAVELING ON THE NJ TURNPIKE AT 65 MPH IN THE POURING RAIN. IT BECAME IMPOSSIBLE TO DRIVE THE CAR AND OUR DAUGHTER WAS UNABLE TO MAKE IT SAFELY HOME. WE CONTACTED CHEVROLET IN FREEHOLD REGARDING THE MATTER AND BROUGHT IT INTO THEIR DEALERSHIP FOR REPLACEMENT AND REPAIR OF THE PART AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CAR WAS AT THE DEALERSHIP SEVERAL DAYS AS THEY DETERMINED HOW TO REMEDY THIS MATTER. THE CAR WAS UNSAFE. AFTER CONTACT WITH THE CUSTOMER SERVICE DEPARTMENT NOTED IN THE RECALL LETTER THEY WERE ABLE TO FIND A REPAIR SHOP LOCALLY THAT COULD DO THE REPAIR. WE WERE TOLD THAT WE WOULD HAVE TO PAY FOR THE PART AND SUBMIT A FORM ALONG WITH A RECEIPT OF THE COMPLETED WORK BACK TO GM CHEVROLET. WE FOLLOWED ALL INSTRUCTIONS AND SUBMITTED THE FORM VIA EMAIL ALONG WITH THE RECEIPT AND WE HAVE NOT BEEN REIMBURSED FOR THE PART. GM CHEVROLET IS NOW SAYING THAT UNTIL A RECALL PART IS AVAILABLE THEY WILL BE UNABLE TO REIMBURSE US. I SAVED ALL EMAILS FROM GM CUSTOMER SERVICE. WE WERE WITHOUT OUR VEHICLE FOR SEVERAL DAYS DUE TO THE FAILURE OF THIS PART. MY DAUGHTER WAS PUT IN HARM'S WAY AND GM HAS FAILED TO PROPERLY COMPENSATE AND REIMBURSE US FOR THE REPAIR, TRAUMA, TIME AND INCONVENIENCE. PLEASE ASSIST US IN RESOLVING THIS MATTER.
Windshield wipers do not work and have been recalled for 3 months. I have been waiting for a remedy since then to get them fixed with the dealership we have replaced wiper motor, wiper linkage, and wiper arms to try and solve the problem all of which have failed. The dealership is waiting for the update on this end. My car is due for inspection by the end of June and they are unable to pass me until my wipers are working. Not only is this a huge safety hazard but a huge inconvenience consider I can-??t drive my car when it rains and have gotten stuck places waiting on rain to stop or lighten up just to get home.
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. The vehicle was taken to an independent mechanic who diagnosed that the windshield wiper module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving in the rain the windshield wipers became inoperable. The contact crashed into a tree. There were no reported injuries or fire. A police report was filed. The vehicle was towed to the independent mechanic. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ made aware of the issue but no additional assistance was provided. The approximate failure mileage was 80,000. VIN tool confirms parts not available. The contact noted that the wipers failed two weeks before the recall notice was received.
On Sunday, May 15, 2022, my daughter was driving on the NJ Turnpike Northbound from Rutherford, NJ when it began to rain. She was traveling 65 mph when the windshield wiper on the driver side stopped working. She explained that it became hazardous to drive as cars were splashing water on the windshield and it was raining and she had to lean over to the passenger side window in order to see. SHE WAS UNABLE TO MAKE IT HOME. She got off at the next exit and thought the blade needed replacement. She took the car to a mechanic at Sunoco who tried 6 different wiper blades but it was not the blade but the motor which was faulty. The recall letter that was received in April 2022 details that the ball joint in the windshield wiper modules of these vehicles may experience high corrosion and wear that could result in the separation of one or more ball joints from their sockets during wiper operation.This could limit the driver's visibility and may increase the risk of a crash. The part had failed prior to a part becoming available. THANK GOD SHE WAS NOT INJURED. We have been unable to have this part repaired or replaced and we are without a safe vehicle. We had an appt. with Lester Glenn in Freehold, NJ on May 19, 2022 and Anthony has been the representative we have been in communication with regarding this repair. We have been told that the wiper module is not available at this time. What are we suppose to do with an unsafe vehicle? Communication with Chevrolet Customer Assistance Center has not remedied this situation. A loaner car was requested by Freehold Lester Glenn said he had none available. I have spent several hours on the phone without remedying this matter. It was suggested by Chevrolet Customer Assistance Center supervisor that I take the car to a third party to repair. The third party repair that we attempted to take the car too said they did not have the part and so we are now left without a safe vehicle to drive. The car is at the dealership. HELP
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that while driving 25 MPH, the driver-??s side windshield wiper failed to operate without warning. The dealer had been notified about the failure and scheduled an appointment to service the vehicle. The contact's husband took the vehicle to the dealer where they confirmed that parts were not yet available. The manufacturer had been notified of the failure and provided the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 48,000. VIN tool confirms parts not available.
My wife was driving our 2014 Equinox on the highway at night in the rain, and the wipers just stopped working. The wiper motor would still whine, but the wipers were not moving. I found the larger arm that connects the wiper motor to the wipers had fallen off - both ends. I tried snapping it back in, but the plastic ball joints were really loose. I checked for active recalls, and there wasn't one for our VIN, but there were for similar models, so I replaced the wiper transmission myself for $121.99 plus tax. The car has 64,000 miles. Now, 2 weeks later, there is a recall. The letter says "corrosion". There is no corrosion. The plastic socket just wore out (prematurely). Maybe bad type of plastic or the lube was too abrasive.
Issue started 31-Dec-21 left windshield wiper stopped working while driving. Took suv in for repair and was told they were unable to repair as the entire blade and motor would have to be replaced I was referred to the dealership; dealership would have to order the part and not open on weekends. A week later the wiper started working. January 16, 2022, Ive tried to not use the wipers but I got caught in a storm 1.5hrs away from home. I had no choice I put my wipers on the lowest setting with the delay and put on my flashers and just drove in the slow lane. The wipers stopped 30min into my drive and eventually popped off completely it is now resting on my side mirror. I eventually had to pull over and have the vehicle towed. It was just no way to drive in that condition.
There are SO many problems with my 2014 Equinox. It's been one thing after another. My windshield wipers quit working in the middle of a storm that caused me to run off the road and wreck my car. My drivers side window was stuck down and wouldn't go up for days! Now, I just found out the engine needs to be replaced, $4,000 I dont have. These vehicles go through oil like its gas! The Service stabilitrak warning came on, followed by Reduce engine power, and the car dies. I've been stranded in the middle of the road a few times. I don't understand how there are NO RECALLS on these vehicles. They are so dangerous!
A D V E R T I S E M E N T S
- Festus, MO, USA