This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield wipers stopped working in the middle of using them at night in the rain on the Florida turnpike. Windshield wipers went down and never came back up. You can hear the motor working but wipers do not move.
Wipers were running and then suddenly they stopped during rain storm. When I turn the wipers on now, they just make a clicking noise but they do not move
Wipers stopped working while driving on the highway in heavy rain. Wiper motor could be heard still working. Replacing the fuse had no effect. Big safety issue, with plenty of complaints on record for the same thing.
As I was driving down the street the wiper blades stopped working. I tried to turn the wipers back off and then back on and the motor seems to work however the blades were not moving. It was raining out and I was driving when this happened. This is a big safety issue. Luckily I did not get in an accident.
The windshield wiper transmission failed. The wipers stopped completely. My daughter was driving in a heavy thunderstorm and couldn't see anything. She was on I-95 in heavy traffic in the middle lane and was lucky to avoid an accident. I'm aware that there was a recall for the same thing in 2013 models and that there is a current investigation into the same problem for other years. This could have been tragic! I see numerous repair videos online for the same exact problem! Chevy knows this!
- Atco, NJ, USA
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Driving on E way, wipers just stopped working in the middle of snow storm. Got off at closest exit, went in to auto parts got diagnosis that wiper transmission had went out. Without any warning at all.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving 75 mph in heavy rain, the windshield wipers ceased operating. The contact safely exited the roadway onto the shoulder and called for roadside assistance. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the windshield wiper motor was defective and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 57,000.
Windshield wipers failed twice in the last six months, most recent repair was June 20, 2020, both during a rain event. Replaced plastic ball joints twice, failed today July 8, 2020. Second complaint, excessive oil consumption, 3 quarts low and never set a check engine light, this has happened 3 times, vehicle has 98K miles
On 12/30/19 the windshield wipers would not work. The vehicle had been parked over night. Linkage was repaired. GM refunded the cost. On 7/1/20, the wipers stopped again during a sudden downpour while traveling on a rural highway.
During heavy rain with poor visibility windshield wipers stopped at top of stroke and did not move any further. I had to stop at a busy intersection no longer able to safety perform a left hand turn onto a divided highway across two lanes of traffic, I had to put on hazard lights and turn right from a left hand only turn lane due to being unable to see out of front windshield but only able to see traffic from door window. Wiper motor made noises but blades did not move. Was forced to wait approximately 30 minutes until rain stopped to proceed to mechanics shop. This occurred at the intersection of topside drive and alcoa highway in knoxville, Tennessee. I had my wife, 19 year old son, 12 year old niece, and 7 year old nephew in the vehicle. The failure of the wiper system occurred suddenly and without warning with no prior issues with wiper system. The vehicle is a 2014 Chevrolet Equinox with 104,000 miles.
The contact owns a 2014 Chevrolet Equinox. The contact stated that the windshield wipers ceased operating while driving in a rainstorm. The contact pulled over to wait out the storm. The vehicle was not taken to be diagnosed nor repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure. The failure mileage was 123,580.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at 35 mph, the front windshield wipers failed without warning. The vehicle was taken to an independent mechanic who diagnosed the vehicle and informed the contact that the windshield wiper linkage bushings were defective and needed to be repaired or replaced. The vehicle was repaired however, the failure recurred 3 more times and the windshield wiper motors were replaced each time. Bob hook Chevrolet service (4144 bardstown rd, louisville, ky 40218, (502) 499-0800) was contacted and informed of the failure. The contact referenced NHTSA campaign number: 16V582000 (visibility) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 55,000.
Driving in heavy rain, wipers on high, stopped functioning. Was driving 40mph on a highway.. rt 19, pittsburgh, pa. Unable to see. Stopped vehicle, as safely as possible with no visibility. Was able to manually move wipers. Unable to use wipers at this time. Unable to find a recall. Do see multi complaints with this issue.
Driving in moderate rain 45 mph with windshield wipers on intermittent. Blades stopped abruptly, stayed in middle of windshield. Motor clicks but blades obviously not engaged at base, which is covered by black plastic and inaccessible. Dangerous!
Vehicle: 2014 Chevy Equinox note:3 incidents, all from windshield wiper transmission failing incident #1: 5/19/2019, driving @55mph on highway(with my family in the car!) pouring rain, windshield wipers on high & the wipers stopped working! no visibility at that point! truck behind me had to veer off almost hitting us because I had to slow so quickly!! had to stop, my husband was able to pop the ball joint on the wiper transmission back in place. Extreme safety issue!!!! incident #2: November 15,2019, driving 35 mph close to home, using wipers due to rain.windshield wipers on constant low.they stopped working.(3 year old grandson in car.) replaced the windshield wiper transmission the next day. (have receipt but it wont download.) incident #3: February 13, 2020, it had snowed, car was parked, started the car to warm it up, wiped all the snow from windshield and below wipers so there wasnt an unforeseen issue with the wipers again.went back in the house with heater on defrost, about 10 minutes later returned to the car (with 3 year old grandson), got in the car, turned on the wipers and the 3rd swipe, the windshield wipers stoppped working again!! same issue.my husband replaced the ball joints two times since Feb.13th and they keep doing the same thing, swipe 2 or 3 times and stop working. Today is February 18, 2020 and ive still no use of wipers.husband's gone for work all week and home on weekends. I am now using rain-X and a squeegee to keep my windshield clear due to having to take my grandson to preschool & back daily & 1 vehicle. My vehicle wasnt included in the prior recalls.someone needs to change this because it's apparent that its a huge safety issue! this needs addressed asap with some changes! this has gone on far too long and too many complaints not to put out a recall! why wait for deaths to occur to recall this serious malfunction!
I was driving on the highway and the windshield wipers stopped working in the middle of heavy rain and traffic. We had to pull off the highway with hazards and by sticking our heads out of the window.
On 1/18/2020, while driving during heavy rain, the wipers swung to the left during a cycle and stayed in the far left position. They did not cycle anymore and became loose and could be moved by hand in any direction. Pulled off and got under hood and changed the fuse #29, with no avail. The wiper motor could be heard but would not cycle the wipers. Very dangerous conditions in which to lose function of wipers.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving in inclement weather, the windshield wipers became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the windshield wiper transmission linkage was fractured. The contact was also informed that the windshield wiper arm was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at 70 mph, without warning the windshield wipers became inoperable. The vehicle was taken to an independent mechanic where it was determined that the plastic bushing that connected both wipers to the windshield wiper motor no longer operated as intended. The contact was provided an estimate of $200 for the repair. Doxon Toyota of auburn (3405 auburn way N, auburn, wa 98002, (253) 833-4555) and awesome Chevrolet Buick (2580 N national ave, chehalis, wa 98532, (360) 245-2265) were contacted by phone, but were unable to assist because the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in a recall. The failure mileage was 78,000.
A D V E R T I S E M E N T S
- Miami, FL, USA