This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 mph, there was an abnormal sound coming from the engine. The contact stated that the engine oil was changed several times. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was approximately 113,285.
My husband put oil in engine and less than 1,000 miles later, no oil registered on the dip stick. This is the third time we have had to add oil. I spoke to a friend who also has an Equinox and she has been having the same problem. We both took our vehicles to a mechanic the mechanic said this is common in equinoxes. There is 143,500 miles on my vehicle and less miles on my friend's. I have paperwork showing oil changes every 3,000 miles since new. This should not be happening.
While having the engine disassembled to replace faulty piston assemblies that caused excessive oil consumption it was found the high pressure fuel pump was leaking. It was also found that the exhaust manifold was cracked and the O2 sensor and catalytic converter was worn sufficiently to warrant replacement. It was commented that the fuel in the lubricating oil due to the leaking high pressure fuel pump likely enriched the exhaust via the PCV system to overheat the exhaust manifold, O2 sensor and converter. Total cost of repairs not covered by the faulty piston assembly claim # 2304031 consisting of replacement of high pressure fuel pump, exhaust manifold, O2 sensor, catalytic converter and required gasket was $1,975.38 us dollars labor included.
This vehicle is included with the recently settled lawsuit about the engine piston rings.my car was surging and running poorly. The dealer replaced the piston kit. My vehicle is excluded from the settlement as it has greater than 120,000. I paid for repair of over $1700 and sought help from the mn attorney gen office. File no: PCM/2020/5333402/C. they have gotten a response from GM stating they have no obligation to reimburse me due to the greater than 120,000 and closed their case. I am working with paul mueller from the consumer service division 651-355-0730. He advised me to file a complaint with you. GM is aware of the faulty system and is unethically refusing to assist those of us with cars excluded due to greater than 120,000 miles. Many of us are paying large repair bills or left with engines that do not run. There is a case file with info your organization can access at the mn attorney gen office.
- Elk River, MN, USA
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The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving 25 mph, the engine failure, loss of power and turn off vehicle messages displayed on the instrument panel. The contact exited the vehicle and became aware of oil underneath the vehicle. The vehicle was towed to artioli Chrysler Dodge Ram (525 enfield St, enfield, ct 06082, (860)745-2469) to be diagnosed. The contact was informed that the PCV valve was blocked and the trans axle seal was leaking. The vehicle was not repaired. The vehicle was towed to Chevrolet Buick GMC auto parts located at 440 hall of fame ave, springfield, MA 01105, (413) 417-2959, to be diagnosed. The contact was informed that the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that the vehicle was inoperable. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 75,570. The VIN was invalid.
My Equinox started knocking and acting strange. Checked oil 1000 miles after oil change and there was no oil and no indicator light. Put oil in the Equinox and it starting acting normal again. Until a month later and it started acting strange again. Took it to the Chevy dealer we purchased it from and they said the pistons need replaced because of lack in oil and the timing chain needs replaced. I asked them about the lawsuits regarding this issue and they acted like they had no idea what I was talking about. Always drove a Chevy but will never drive one again!!
The vehicle was at a stop sign. Turning right, it started to stall and then finally took off. This was the first instance of something potentially wrong. When we made it to work, it appeared to be ok. When we started it, exhaust appeared to come from under the hood and exhaust fumes were entering the cabin of the vehicle. To make it home safely, we lowered the windows. When we started it, there is noticeably a change in engine noise, the smell of burning oil, and oil covers the underside of the vehicle. We searched online to see what may be the cause, and we found a class-action lawsuit in Florida which describes our vehicle's issues almost perfectly. Oil consumption is high, it's not safe to drive, exhaust entering the cabin is deadly, and the change of the engine sound.
2013 Chevrolet Equinox. Consumer writes in regards to vehicle leaking oil. Consumer took vehicle to zimbrick GMC (madison, wi) on 2/18/20 because it was leaking oil. He was informed that the pvc valve had clogged/froze causing high pressure in engine which caused the rear differential gasket to blow out and leak engine oil. He was informed of a special coverage adjustment bulletin for the issue, but his VIN number was not included. Manufacturer was contacted, but provided no assistance because VIN number was not included in bulletin.
Bought the car used 8 months ago with 55K miles. I have driven it 20K miles, and it burns oil, with the oil light not being illuminated, yet the computer tells me I have a higher % of oil life left. Timing chain is going out, I had to replace the battery, and the stabilitrak system turns off. When starting the vehicle everything appears fine, but between 0-20mph with AWD on the break system seems to be failing; then when stabilitrak is turned off the vehicle performs normal. I feel very unsafe driving my car. Most of these issues occured while the vehicle was in motion.
I received contact about faulty parts that affect the rear main seal eventually damaging and blowing it out. The only thing is I was contacted 6 months ago, over 6 years of ownership saying they would recall and replace/repair this. The only thing is my car was disqualified for having over 120K in mileage and I was told I should consider myself lucky it still works. I was driving to my job and had parked my car. When I started my car and started driving it was chugging and I smelled something burning. I pulled over and called my boyfriend to bring oil as the car always has burned oil. It had never done this before. I get it home and plan to take it in the next day. When I wake up and check my car, all of the oil was on my driveway. The sensors never showed anything and I still had 30% oil life and was monitoring. If it weren't for it smelling like something burning, I would have had a seized engine. This is now a $1500 repair that was supposed to have been recalled 3 years ago according to the mechanic.
Has metal shavings in system. Very dangerous!!! kept up with maintenance & oil changes. Vehicle jerks, check engine comes on stalls out of no where. Mechanics saycommon problem they deal with.. must recall or get sued!!
I'm writing this on behalf jennie krason the owner of the vehicle. She recently lost most of the oil in her vehicle due to what lynch Chevrolet in mukwonago wi. Said was caused by the pvc system freeze up in cold temperatures which caused excess pressure in the crankcase forcing the rear crankshaft seal to leak. She was driving home from work when this occurred. After lynch diagnosed the issue we found a service bulletin # 14882 which as far as we can tell has identical symptoms as what jennie's Equinox has. Jennie called Chevrolet customer service at 1-800-222-1020. A couple of days later we were notified that her vehicle was not a part of this bulletin even though as far as we can tell this is the same motor as described in the bulletin # 14882. Fortunately this did not occur on a highway or a busy street as the vehicle shut off from this condition. Recently online we were concerned by the number of people we saw saying they also had this issue and were not falling within the unknown guidelines of this bulletin.
Engine burns through oil at an alarming rate and oil light does not indicate low or no oil exist. Last oil change was Nov. 21, 2019 and all oil is nearly depleted after less than 2,000 miles of driving in under 3 months. Recall issued for other Chevy 2013 Equinox vehicles. VIN lookup tool states this specific car is not included even though the same problem exist.
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at approximately 30 mph, the oil pressure low stop engine warning light illuminated continuously. The contact mentioned that there was a knocking noise coming from the vehicle. The vehicle was taken to rogers Chevrolet 2720 S Michigan ave, Chicago, il 60616, where the contact was informed that oil rear seal needed to be repaired. The contact was unaware of any other repairs. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.
Incident occured on 2/15/2020 in upstate New York at approximately10am. Tempature at the time was 2 degrees Fahrenheit. Our 2013 chevey Equinox with 87,000 on it (2.4 liter) was traveling (in motion on interstate ny17E when the rear main seal blew out. Vehicle became disabled on the side of the highway and was towed. The mechanic said the PCV had frozen and caused the rear main seal to blow out. General Motors acknowledges a freezing defect in the PCV through a service bulletin #14822 dated March 2015. I contacted GM on 2/18/20 and inquired about the service bulletin and coverage. GM stated they will not provide coverage. GM is aware that the PCV will freeze and will result in a costly repair of approximately $2000.
A D V E R T I S E M E N T S
- Deer Lodge, MT, USA