This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle now has an engine problem due to my oil burning really fast. I have taken it up to an auto repair shop because I have been noticing a weird ticking sound in my engine. They told me its because my oil was very very low and it has already started to affect my engine. I only drive to work and back with me car mostly on main paved roads and sometimes on the highway. I noticed the sound more when I was in town maintaining my speed at 25 mph the ticking sound was very loud. It would also sound loud if I was turning right and/or left. I would only notice the ticking sound when the car was in motion. When it is stationary I would not hear the ticking sound. I am very scared to continue driving my car because I have a 3 year old that goes everywhere with me and I don't want to put her in any harm.
My eco-tec engine burns oil. I have had the engine worked on twice for the same repair resulting in over $3,000 paid out of pocket. I have my oil changed every 3000 miles or less. I also have to add 2-3 quarts of oil on a weekly basis. Additionally, now my vehicle is experiencing a fuel issue where I'm now burning fuel.
Excessive oil consumption and oil level low warning light does not function. Engine will tick and eventually stall out. Must add oil constantly or change the oil more frequently than recommended. No recall has issued and dealer wants thousands of dollars to fix. Basically stuck with a vehicle that you must add oil to every time you fill up with gas.
So first started to use oil more than it should between changes but it would be just 1 quart low it would knock. Than transfer case went out than a wheel bearing went out. I like my car but it's stuff I keep maintained but seems like every time I turn around something goes wrong. Now when you open the door an the keys are in my hand I hear a clicking noise like the computer is one in it also once an awhile you can smell gas not always. It's like it's costing money to fix it on stuff that shouldn't go bad if you maintain it. I talked to four other people who own Equinox an different year rang from 2011 to 2017 with same issues. Why is it we the public have to fix issues when you maintain the car!! I don't want to trade but if it goes down again it's going to be trade for a non Chevy car I have had Chevy since I started driving 40 plus years my second Equinox never had issues with the first one like I have this one. I changed batter in it thinking it would take care of the clicking but it didn't I almost don't want to drive it to my doctors appointments which are quit often due to will it die on me an leave me stranded on the road
- Zumbrota Mn, MN, USA
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I use excessive amount of oil and now my motor is acting up I have to put two quarts in a week and was not told at purchase I bought my vehicle January of 2019 I'm under the 120 000 miles this I noticed about 2weeks I had to have my vehicle in the same week I bought it cause of issues and it was a 2000 repair after I already paid 13,000 for it. I love the vehicle but my motor is knocks and it's getting worse
A year and half ago I lost all of my oil and it blew out my timing chain. I was told that I have bad piston rings and that the ecotec engines with that year wear out very fast. I did not have the money to get the piston rings replaced so I told the mechanic to just replace everything but the piston rings. He just said that I need to watch the oil level and that I could add some if I started to burn oil again. Another year went by and as I was driving on a freeway, I got an error message on my dashboard saying the engine was "powering down" and I started loosing speed very fast. I pulled into a gas station and checked my oil level and sure enough, I had very little oil. So I poured some in and that seem to be ok. A couple weeks later, my Equinox started to smoke when I was driving on the highway. I pulled to the side and popped the hood to see oil spilling onto the manifold. I let the car cool down and added some more oil so I could get to work. A co-worker of mine helped me investigate and noticed that the timing chain had ate through the guarding which caused the oil to spill out of the top of the guarding.
Recently realized over the last couple months I've had to change and/or add motor oil to my engine every 1500 miles with the most recent adding of 3 qts of oil being today Aug 25 2020 I've researched and found that there is an issue with the design of my 2.4 ecotec engine involving the design of the piston rings I also saw there was a class action lawsuit regarding this matter and I want to know why a recall hasn't been issued?? that is not acceptable and it's dangerous as a first responder I take safety very seriously especially when my family is in the car with me what if my engine suddenly seized and caused us to get into a vehicle accident that seriously injured us, others or worse I will be contacting my dealership tomorrow to see what the course of action will be as I'm sure this is the problem with my car and I will expect them to fix this issue at no cost to me any suggestions from your end would be appreciated thank you
2013 Chevy Equinox, 2.4L 4. 128K miles, massive oil consumption issue. Once a week, engine lifters chatter, and oil needs to be added. This time car died, and garage says call the dealership, they dont want to touch it for under $7K. Is there any action I have to correct this??
Engine is consuming oil at an alarming rate and we have to add oil frequently (approximately every 800-1000 miles). There is also a failure with the oil light, as it does not illuminate when the oil is low. We just happened to check it when there was a slight ticking sound. There is an apparent recall on this vehicle, but it only covers vehicles within 7 year 6 months of it being put into service or 120,000 miles. It has 129,000 currently. We bought this vehicle used and were not notified by GM of the recall until it was already past the cut-off date and mileage. This is a terrible problem, and there has been many complaints according to my research. I called the number on the recall claim and they said to contact a local dealer. I called the dealer and they said to contact GM. I called GM and they said nothing could be done. So I'm now contacting the attorney listed on the recall to see if I can get some help with some sort of extension. GM needs to do better.
The 2.4L ecotec engine in Chevy terain and Equinox from 2010-2013 has a known issue with the piston rings which causes extreme oil consumption which damages the rest of the engine. Instead of issuing a nationwide recall of these faulty engines, they pushed it over to the nhtsb to issue the recall. They expect owners of these vehicles to pay thousands of dollars in repairs for their known faulty engine. Chevrolet/GM was sued over this by vehicle owners to get reimbursed for their expenses and extended their warranty to 120,000 miles, but vehicle owners weren't notified. They have no plans or way to notify owners who are not the original owners, used car dealers, or people who purchase these vehicles from private sale.
Excessive oil consumption. No oil low warning lite ever came on. Just changes oil less than 500 miles prior to the engine being locked up or will jot run. Newer battery and timing chain.
Engine is burning excessive amounts of oil, with in a week it burned a minimum of a quart of oil (I drove about 500 miles). A week prior to 8/3/2020 the cam shaft positioning sensor failed due to no oil showing up on the dip stick, vehicle was bought on 7/13/2020 and had an oil change at 145,000 miles.
The make and model I own is now under a special recall for oil consumption. I've tried taking it to the dealer (michael Chevrolet of fresno) and they said that the issue was, 'normal honey'. I then called GMC where I was given a specialist named 'genevieve' who hasn't returned my multiple calls for help on getting the problem fixed. I have taken my car to a third party who has documented their is an oil consumption issue and have taken those results to the dealer and bar. Still GMC is not fixing the issue. My car runs extremely low on oil every 800-1000 miles. Please help!
I have taken my car to certified mechanics as well as the dealership and they can't find an issue with this vehicle because the censors are not giving them a description of what is going on! the car jerks very badly when I am at a stop light or stop sign then it cuts off! this is very dangerous and happens in the middle of highway and in traffic! I need help with what is wrong with this vehicle. Please help!
The contact owns a 2013 Chevrolet Equinox. The contact stated the vehicle was using an excessive amount of oil. The vehicle was taken to john jones auto group corydon 1735 gardner ln nw, corydon, in 47112, (812) 722-4146) where an oil consumption test was performed and it was determined that the vehicle used 2 quarts of oil per 1,000 miles driven. The dealer stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 128,000.
My car engine light has came on while driving. I take care of my car and with covid haven't been driving many places. When inspected by a licensed mechanic they told me it is something with the electric computer component of my car and my car runs correctly as of now.
Motor when I got it they told me they did have it check and there as no recalls on it. I drive it for about a moth an the motor stated to make a ticketing nose check the oil an it was about around a 1,000 miles it needed an oil change when I had it change it look like it had not been change in a long time. An around the same time again I check the oil again it was a low again so I had it change again this time the oil filter look good it to look the first time, like it had not been change. Then it started skipping and like it did want to stay crack up like it wanted to cut off on, it still doing it hardly ever drive it then the transmission started to act up I started to have it not wanting to change gears but then it stop. It does it now sometimes. I'll check the time and it usually slow than want it supposed to be, also the locks do not work most off the time when I push the button most of the time an also the car want start sometimes in the morning when I go to crack it up with the key. I been having problems with the air conditioner, first the freon went out the first time I use it, also then it started to make nose when I turn around are turn a corner and the freon would turn a corner then it started to leak inside the car when I was standing at a stop signal would stop leaking so much when I would go that just started I finally looked up recalls an seen that all these things were in a recall of May 19, 2019 I bought my car in Oct 19, 2019. They said they were no recalls, but when I looked it recalls it had every thing wrong with it that all the recalls was on there an a few extras' they also sued and they do not put my car in the problems areas.
I am trying to get work done by GM dealership. I need a crankshaft rear oil seal and it is listed under bulletin 14882. I am getting the run around that my VIN # is not included in the recall.
A D V E R T I S E M E N T S
- Houston, TX, USA