This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Excess oil consumption resulting in having to get oil changed monthly. Oil can be full one day and empty the next without any warning. I have read it is a defected piston however the special circumstances gm was granted rather than a recall has expired according to gm customer service. I was never sent anything in this exception either
Recall for oil burning consumption I took car to dealership to fix but I-??m continuing to have the same problems and still no oil light comes on and it continues to use oil some where and it never leaks onto the ground and new problems now it-??s jerking when at a stop if idle for to long a warning light says reduced engine power. Very unsafe in traffic
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving and merging onto the highway at an undisclosed speed, the vehicle independently turned off. The contact attempted to restart the vehicle however, the vehicle failed to start. The contact and her two children occupied the disabled vehicle until another motorist assisted with pushing the vehicle to the shoulder of the roadway. The contact requested Roadside Assistance and the personnel attempted to jumpstart the vehicle; however, the vehicle failed to restart. The contact stated that Roadside Assistance attempted to jumpstart the vehicle and the contact heard an unusual clicking sound; however, the vehicle failed to start. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with a failed timing chain and a failed water pump. The contact was informed that the timing chain and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,163.
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at 60 MPH, he heard an abnormal ticking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the piston rod due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Special Coverage Adjustment: [XXX]. The manufacturer was not notified of the failure. The failure mileage was 118,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Austin, TX, USA
Search CarComplaints.com for these popular complaint phrases...
What component or system failed or malfunctioned, and is it available for inspection upon request" I believe it is a problem with the engine. Currently at Freeway Chevrolet in Chandler, AZ How was your safety or the safety of others put at risk" Car repeatedly cuts off when driving and could have been a danger to my safety and that of others on the road/ highway. There was potential for an accident. My concern is that there were recalls to fix this issue, however, the dealer where I purchased the vehicle (Jones Ford Casa Grande, AZ) did not pursue the issue, nor did the previous owner and I was not notified. Has the problem been reproduced or confirmed by a dealer or independent service center" Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Full inspection and recommendation by authorized Chevy dealer, (Freeway Chevrolet) included at an attachment. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The first time the car cut off was just prior to November 26, 2023 and the "check engine" came on. I purchased the vehicle in May of this year and have been enjoying my car. I want to be able to continue driving it and would like to get the recall service completed.
My car is burning oil I only drive to work which is only 20 miles away I put oil in 2 days ago and it-??s rattling and sounds like it-??s knocking and is a quart low it says it-??s at 54% till my next oil change also my oil cap has condensation under it. How can this be fixed" Also yesterday when I was leaving for work my radio totally went off blank screen for almost a minute, I live in the country and I don-??t want to be stranded on the side of the road at 5:00 in the morning I love my car but, how can these 2 issues be fix? Is there anything you can do to fix this"
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 25 MPH, the vehicle started to shake violently before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection of the oil dipstick, the contact discovered that the engine was extremely low on oil. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 137,000.
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 60 MPH, the temperature gauge indicated that the engine was overheating. The contact stated she was able to drive the vehicle to the shoulder of the road. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with excessive oil consumption and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
The component for bulletin # N192268181 had failed. Releasing carbon monoxide into vehicle and left me with no warning to address the problem. My 02 sensors were sending my control module wrong readings. My car should be listed in this recall. I have been having problems with this since I purchased it and didn't know there was a silent recall for these parts. The only warnings I got was a bad headache everytime I drove my car.. after having it inspected I was told about the exhaust and o2 problems which I then looked online for a solution and fount the service recall announcement. Had I have known or any warning light would of popped up I would have been able to fix it before it got worst.. my vehicle has the same problems exactly down to the t that is in the recall and should be on the list for recall I'm sure there have been more complaints. Inhaling these fumes caused me and my passengers sickness and could be risk of fire from overheating but I was not alerted and did not know there was a problem until failure.
On Wednesday 10/18/23, the "check engine" light on our 2013 Equinox came on. My husband had been noticing a rattling sound for a few days prior and planned to take the car in on the upcoming Saturday. On Thursday evening10/19/23, he was about to leave for his 2nd job when the car died as he prepared to back out of the driveway. He took my Pilot to work. On Friday 10/20/23, the Equinox was towed to our mechanic who, after running a diagnostic, recommended having it towed to a Chevy dealer and we did so. Hours later, the dealer's service manager called to say the key fob key has become detached in the transfer and they would have to order a new one before assessment could begin. A $350-estimate for that portion was begrudgingly agreed to with the understanding that auto workers are on strike and... On Tuesday 10/24, the Chevy service manager called to say their department went ahead and used needle-nosed pliers to try to diagnose it w/o waiting. It was late determined that the system was "out of time" which I later learned meant that the timing belt was skipping or something asking other technical things. Bottom line: a new engine is the only fix at a cost of $12k for a car we've only had 8 years. It's KBB value is far, far less. We are now stuck with a worthless car and no way to fix it. Please advise.
As I was coming to a red light, I heard a pop from underneath the front. About 3/4 miles down the road, I started smelling rotten eggs and hearing a rubbing noise. At the next red light, with my foot on the brake, the noise went away but the smell got stronger. When the light changed, the noise came back louder so I safely pulled off the road and had it towed to a dealership. No warning lights came on to indicate a problem. The dealership would not look at it because of a dispute with my repair service. So it was towed to a mechanic that took a picture of the transfer case blow-out. He does not do this type of repair. So I had it towed to a 2nd dealership. This dealership visually confirmed the transfer case issue but indicated he would not let his mechanics work on it because "it is too rusted and the chassis is bent." So I have a 3rd dealership that says they will do the repair. I am currently waiting for their inspection report.
My car is loosing oil, I have to keep putting oil in my car. I think this is affecting the performance of the Cadillac converter that makes the car lose power, make noise and overall make the car not run correctly.
The contact owns a 2013 Chevrolet Equinox. The contact stated that upon the depression of the brake pedal, the vehicle vibrated and sputtered with the "Engine Power Reduced" message displayed. The vehicle then failed to exceed 25 MPH after the failure. The vehicle was taken to a dealer where the water pump, engine gasket, upper and lower control arms, and other unknown engine parts were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 86,400.
the vehicle will die while backing up or going forward. We have replace the intake cam position sensor and it is still giving the same code and not running correctly.
Initially, 6 months or so after owning the vehicle, the PCV reported tech bulletin occurred for me, and my rear main seal blew, causing $2000+ in repairs. Then, the Engine stalled out on the coldest day of the year, got an engine replacement under warranty from my dealership, that replacement engine had 66k miles (rebuilt) and was only driven around 5,000 miles when the same issue happened. -??Reduced engine power-?? -??Service stabilitrak-?? this time it was in 98? heat leaving me and my dog stranded on the highway. I-??ve had it diagnosed with a shop, and they have stated for the second time my vehicle has had timing issues, jumped time, I believe this is related to the timing issues and oil consumption issues that GM has already reported to be an issue with some of these models. I am now down the $3000 I-??ve put into fixing this car and it-??s various t leach bulletin reported issues, as well as out of a car now, due to warranty being expired, and still needing to make payments on this unsafe vehicle. Only have the engine replacement receipt on hand, but can gather new diagnostic as well as PCV valve repair receipt upon request.
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Purchased car from dealer on 7/1, car seemed fine at dealer and then died. Took car to oil change place, discovered underneath frame completely rotted out. Called dealer, dealer unwilling to fix, replace or refund vehicle. Had car further inspected to find complete engine, transmission, frame, axle, steering, brake issues. There were no signs of anything wrong at the dealership.
Engine failure, rocker arms broke into my timing chain, oil Consumption to where I had to put oil in every week. Now my vehicle has been in the shop for almost 2 months. Never had warning signs other than low oil
A D V E R T I S E M E N T S
- Dewitt, MI, USA