This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Same overheating issues as mentioned in 2011-2014 water pump recall. All 2015+ models need to be included in recall. I have paid a lot to have issue fixed but car is still overheating. Please update and include 2015 models in recall. I don't feel safe driving my car.
I was crossing a highway when my 2015 Chevy Cruze started to shake violently and experienced a loss in power, the engine warning light was then displayed across my dash, I managed to limp it home and then took it to the mechanics the next day. The mechanics checked the codes and found that, a engine misfire was detected, the fuel injector control mod was not available, or there was a communication problem, the electronic brake control lost communication with the engine control module, the digital radio receiver controller was not available, or was experiencing a communication problem, and the instrument control panel was displaying failures in ambient air temperature sensor circuit, and lost communication with the HVAC control module. It turns out that due to a manufacturer error (Chevy/ General Motors) that the cars ignition coil towers had burned off on cylinders 2 & 4 and had taken out the spark plugs as well. So due to this manufacturer error, not only was everyone in my vehicle placed at danger, but I also had to get everything replaced for a total of $432.80 a couple of days after finding out I had been layed off of work.
My car is constantly shaking and jolting itself forward, lagging in changing gears. I have paid over 5000 dollars in one year to fix this issue and every time I fix something, the light comes back on and a new code is brought up. Always the same problem, never being fixed.
Bought a used 2015 Chevy Cruze ltz, carfax checked out except for when the vehicle was a year old it failed emissions testing 5/2019 (no detailed information of the work done, assuming work done) but it shows as passing ever since until December 2019. Check engine light came on 12/20\19 coming to a stop or right as car was parked, code P0420 on 12/24/19 failed emissions, catalytic converter replaced 12/26/19, car picked up 12/28/19 check engine light on again same day after filling up with gas, starting car but was stationary, car returned to dealer dtc of P0420 again, 12/31 universal flex, clamp/weld done. Car picked up 1/2/2020, check engine light came on coming to a stop at a red light.car returned to dealer 1/20/2020. Told possibly faulty aftermarket catalytic converters used, ordering catalytic converter from GM. Waiting for that to take place.
The contact owns a 2015 Chevrolet Cruze. The contact stated that the vehicle was leaking coolant/anti freeze, which had to be replenished. There were no warning indicators illuminated. The dealer was not contacted. The manufacturer was contacted and did not assist. The contact stated that the failure was due to a water pump failure. The failure mileage was 47,000.
Purchased vehicle used 8/2017. 5/2018 car smoking and overheating while driving. Water pump replaced. Still having issues with car overheating while driving, I was replacing coolant about once a month. Twice the thermostat housing was replaced, 8/2018 and 11/2018. Car had issues again overheating while driving in 4/2019. An intercooler pipe, pvc pipe, water pipe, and water hose were replaced. My check engine light came on again in 9/2019, many issues were found but I only had enough money to repair the catalytic converters. At this point I was replacing coolant every two weeks to avoid the engine overheating and at times it was a visible puddle coming from under the car. 11/20/2019 I returned to get a sensor and another thermostat housing replaced. 11/27/2019 I had the car towed to the shop after my vehicle began smoking while driving. I pulled over and coolant was quickly dripping out from under the car. The radiator was cracked and needed to be replaced. When the car was returned to me I noticed that the engine was noisy and there was a screechy sound upon acceleration. I had trouble picking up speed. I got to the gas station about a mile away and turned off the car to get gas. When I turn the vehicle back on the engine began to shake, rev up and down on its own, and then cut off. I tried a few times to start the car up and it happened every time. I immediately called the repair shop and had the car towed back the same night. They were able to look at it on 11/29/2019 and reported that they saw no issues. In disbelief, I picked up the car, and I drove around for almost a week. I ended up coming back to ride along while a technician test drove the car. He saw and heard the same issues that I clearly had with the vehicle. We returned back to the shop and he did a diagnostic test that showed there was an issue with the turbocharger.
The vehicle was working fine, I drove it the night prior back home and parked it in my garage like I normally do. When I went to leave the next morning, the car would not start. The engine wouldn't even turn over but the radio and what not would turn on. We tried jumping the car, charging the battery, changing the battery out and nothing worked. We got it towed to the auto shop and they said that they could not fix the vehicle as it's electrical. We live in the desert and the closest dealer is over an hour away in palm springs so now we have to get the vehicle towed there, at our expense, to try and get it looked
Check engine light came on 11/05 and that afternoon the car started to idle hard and sputter when stopped. The error codes read for a maf sensor; had that and the engine air filter replaced, and the car still sputtered but the light went out. I purcjased the car in 2015, it had 2300 miles at the time, and would make noticeable engine noise soon after. I took it back but the dealership mechanics said that it was a sensor and not to worry until the check engine light came on; they were talking about the the maf. On 11/12/2019, the light is on again. Also, the stabillitrak light comes on/off.
I noticed one day while driving that my engine was running very hot. When I arrived to my destination, I popped the hood and discovered extremely low coolant level. Also noticed fluid leaking from under my car. I took it to a local shop to be evaluated. It was determined that I needed to replace my water pump & thermostat. I am only at 41,000 miles.
Throttle position sensor. Check engine light came on car started blogging down dropping rpms while driving, as I came to a complete stop the car would drop rpms and then go above then normal idle rpms but seemed to want to go while my foot was on the break.. when the car is off the code is reading the throttle position at 16.5% when it should be at zero! when the car is on the throttle position reads at 40% not 100%. it is a huge concern considering the throttle can get stuck at any point and their goes my life as well as my 2 year olds life.
Engine control module (ECM) keeps going out. Had to replace it twice in 1 year and possibly again soon. The car would start, it would shake a little bit while driving through the city, the ac would stop working as well. If I made frequent stops (running errands) it would eventually not start again. I would have to let it sit for about an hour before I could get it to start again. Dealership identified that it was the ECM but can't figure out why it keeps burning out. So far the warranty has covered this but now it does not. The car had 9000 miles on it when I bought it.
The contact owns a 2015 Chevrolet Cruze. While driving approximately 60 mph, an abnormal odor was detected and smoke appeared under the hood. The vehicle was towed to felix Chevrolet (3330 S figueroa St, los angeles, ca 90007, (213) 290-1925) where it was diagnosed that the turbo engine failed and needed to be repaired or replaced. There was also evidence of oil residue being dispersed throughout the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 100,841.
Internal squeaking sound when idling or when accelerating. Mechanic couldnt solve to recommended going to dealership. They diagnosed as faulty ignition coil and loose spark plug. I later found out there is a service bulletin as this is a know issue on Chevy https://static.NHTSA.gov/ODI/tsbs/2014/sb-10090461-2280.pdf
I got my Chevy Cruze less than 3 years ago. On Tuesday my car turn on the engine light. When I was driving my car started shaking, linking and smoking in the middle of the hwy. I went to the leader on Thursday because I got scared. Denny told I cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if I want I can take the car with me. I just can believe no one care about the customer safety. He told me I couldn't drive my car like that now he doesn't care if I get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When I don't need a new car. I feel my car is still new. I only have it for 2 years and 10 months less than 75K miles. I need someone to help because this car have all this recalls and just because I'm spanish and female they think I won't do nothing about.
My car started shaking, smoking and licking while driving. At first in the dealer told I won't be able to drive the car like that. Now after 3 days without answer they wants to take the car without fixing the car. I'm scare to drive a car that is shaking. I'm very concerned about my life safety
Turbo had to be replaced at approximately 50K miles. The malfunction nearly caused a serious accident on the freeway, and was not drivable until fixed. Now, at 73K miles, the vehicle slowed down after stuttering on the freeway while my 18 year old daughter was driving it home last night. Check engine light is on, and it is not driveable again. This is how it acted the first time the turbo went out. Recently I have worried about turning left when cars are even somewhat close, as it loses power.
When starting the car, a previously used 2015 Chevy Cruze lt, the check engine light came on and the messages 'service traction control' and 'service stabilitrak' appeared. When driving, there was a noticeable reduction in acceleration power.
The contact owns a 2015 Chevrolet Cruze. The contact stated that the vehicle sputtered and was difficult to crank. Also, when the accelerator pedal was depressed, the vehicle failed to respond and did not move. Furthermore, the check engine warning indicator was illuminated. The contact called turan foley Chevrolet Buick (1123-B us 49, gulfport, ms 39503, (228) 206-0289), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 69,000. The VIN was invalid.
A D V E R T I S E M E N T S
- Mission, KS, USA