This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Cruze. The contact stated while stopped at a traffic sign, the vehicle stalled while depressing the accelerator pedal to proceed through the traffic sign. The contact stated that the vehicle was started and the contact was able to continue driving. The contact stated that the check engine warning light illuminated prior to the vehicle stalling. Additionally, the contact noticed that the vehicle was overheating. The contact stated that the engine temperature gauge fluctuating between normal temperature and extremely high temperature. The contact had not taken the vehicle to the local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 83,465.
Reduced engine power & service stabilitrek. Service Engine light came on, and I had reduced power on the highway in the fast/passing lane with people behind me, this issue caused my car to suddenly slow down about 30mph, causing cars behind me to slam on their brakes and cut in front of other cars to the slow lane to avoid rear ending
Driving the car and suddenly it began to stall, next engine light came on, stability light came on, engine overheating waring came on, radio turned off, ac stopped working, smelling antifreeze, car shakes, power stalls when accellerating, smoke exited the engine, oil leaked and finally car stopped. AAA got car took it to a mechanic and rebuilt whole cylinder head. Now I received a letter from GM stating something wrong with PCV valve, and same thing is happening again same senerio just 4 months after getting fixed.
On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.
Bought 2015 Cruze lt used in 2017 from lhm used car supermarket. 3 months later I'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even stalls on the highway. Took it to mechanic outside the lhm perview and mechanic stated: Leaking coolant on transmission housing and pooling there drain plug stripped out causing massive oil leak and PCV bad needs replaced. The new mechanic replaced the oil pan and gave estimates for the parts and labor for the PCV and the coolant leak. Now don't get me wrong I love my Cruze but I was told id be close to what I owe on the car to repair it as Chevrolet will not do a recall on the massive issue parts, there is only 59,213 miles on the vehicle. Someone from Chevrolet needs to look into this and either fix the issue or make some sort of recompense for those who are having the same issue as I am.
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph. It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ECM issue and it has to be repaired at the dealership
Been having trouble with the cooling system, car would stall in the middle of busy highway, and I took it in to fix and they said nothing wrong now it over heated and blew the valve cover gasket I dont know what to do anymore it is getting expencive to fix it is a lemon car!!!!!my I been having this problem since 2019
Purchased this vehicle in 2017. Since then, I have had nothing but problems with it. I have needed to replace the radiator, fan, coolant system, and turbo. Now, there is an oil leak in the engine. This car is truly a lemon. I purchased the Chevy Cruze based on its reputation. I am beyond disappointed and will not be purchasing a Chevy vehicle in the future.
I almost lost my [xxx] life on the highway today because it's a recall on my car that Y'all don't want to fix because my VIN number wasn't call. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Chevrolet Cruze. The contact stated that while the vehicle was at a complete stop, the engine vibrated and the vehicle stalled. The check engine warning light illuminated. Several other unknown warning lights on the instrumental panel remained illuminated. The vehicle was taken to an unknow dealer to have a diagnostic test performed. The mechanic located failure code P0171 which was related to the engine and a possible fuel system that was running weak or a possible vacuum leak near the engine. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage 90,000.
The check engine light keeps coming on and the code reads as a problem with the oxygen sensor (which has been a recall on other Chevy Cruze models). Our specific VIN number hasn't been associated with the recall but we are having the same issue.
Car started sputtering on acceleration and at cruising speeds.. check engine light came on with code P0171 fuel system too lean bank 1. PCV valve leaking requiring replacement of valve cover
I just had work done on the engine for the 5th time in the last 2 years. All repairs are related to the engine overheating or not regulating properly. The first time there was smoke coming from the engine. The repairs to the engine have cost me almost $3000 and that is not including normal maintenance. The most recent issue is the turbocharger bypass valve. I had it replaced on 6/27/20 and the light came back on with the same code on 6/28/20. When I had work done at the Chevy dealership in August/September of 2019 I was told that this is a common problem they are seeing in almost all Chevy Cruze. I've been told this at 5+ different device centers while getting repairs done on the engine or general maintenance done. The car hasn't even reached 100,000 miles and I'm being told I probably need a new engine. This is not ok. I've bought and repaired this car at Chevy dealerships. All my engine issues happen when the car is in motion, and the car shakes a lot due to the engine overheating even though the temperature gage reading is normal. Some of my repairs were done with the wrong VIN number recorded. The repairs were recorded under my 2014 Chevy Cruze. It shared the same license plate but the 2014 Cruze was totaled in 2017.
A D V E R T I S E M E N T S
- Germantown, WI, USA