This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving 70 mph down highway, turn turn signal on to change lanes and, loss of power steering, radio shuts off and service stabilitrak light comes on. All happening simultaneously. This is the second time this has happened. The 1st time I nearly ran into a parked vehicle while turning into a neighborhood.
I purchased this vehicle used from a dealership 27 days ago. Two days ago I went to restart car after a short drive and the car did not crank, dash remained black, key was stuck in ignition. My daughter in law told me to pop the hood and upon wiggling battery cables freed the key from stuck position and I was able to start the car and drive home. This is when I learned this is not the first time of occurrence. I was hospitalized several days after purchase and my kids used the car. They neglected to tell me twice they lost power while in motion and car shut off. The first time was while exiting off the freeway. The second was while making turn after idling at a red light several minutes. Both times the vehicle power steering ceased and steering became difficult. On another occasion they experienced a no start similar to mine, a short drive, then car was parked and shut off for a short time, no crank at restart, black dash, stuck key. I had previously mentioned to dealer tech that car fails to keep current date and time. Each day I note it has reverted back again to the year 2010 and an incorrect time. A reset like click in engine compartment several minutes after turning off engine is frequently heard. Radio and dash lights have flashed while car is in motion on several occasions now.
Heat wont work in cold weather. Looked up and seen tons of the same year and make with a recall for heat block. Also front end axel sounds like it wants to snap. I contacted Chevy they were no help. Its our only car right now and we have a child. Not safe as far as im concerned.
- Pine Hill, NJ, USA
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Notchy or stick/slip feeling of steering wheel near the center position at or above 45 miles per hour, condition is constant, not intermittent! Chevrolet representative tells me that my particular VIN number is not affected.
Over my entire drive home tonight, I had my steering wheel "stick" while driving on straight areas of roadway. The vehicle did this more than a dozen times and in order to get feedback from the vehicle in terms of steering, I had to turn the steering wheel (less than 1/10th of turn) to the right in order to feel the vehicle had control. When turning the steering wheel slightly, the car would jerk as it regained control. Had I been driving on icy roads, this could have been much more severe. I do not feel safe driving the car as it is right now. I have heard and read many complaints of this issue. It's intermittent, so it is hard to diagnose, but when it happens to you, you don't feel like you're driving the car, it feels like it's driving you!
TL-contact owns a 2014 Chevy Cruze. Contact was driving on main road and steering locked up while attempting to maintain speed and stay in lane. Contact spoke with Chevy dealership in North charleston South Carolina (josh). Chevy stated that there are no recalls on vehicle. Vehicles are being fixed as they experience the steering problems. Steering wheel over corrects itself after locking into straight position.contact stated she spoke with Chevy hq office - hq office said to call NHTSA. 0 recalls associated with this VIN.
At highway speeds it will start to drift to the left. When I go to give it a slight correction it feels like the steering wheel sticks and that the steering has disengaged. With a bit more pressure the steering engages. This happens all the time.
The contact owns a 2014 Chevrolet Cruze. While driving various speeds, the radio and the interior lighting in the vehicle flickered. In addition, the steering wheel ceased and the power steering warning indicator illuminated intermittently. The vehicle was taken to Hyundai of silisbee (1275 U.S. 96F business, silisbee, tx 77656), but the cause of the failure was undetermined. The vehicle was not repaired and the failure recurred three times. The manufacturer was not notified of the failure. The approximate failure mileage was 57,168. The VIN was not provided.
The contact owns a 2014 Chevrolet Cruze. While driving 25 mph, the steering wheel failed to turn left or right without warning. The contact pulled the vehicle over to the side of the road. The contact turned off, restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (titus-will Chevrolet Buick, 2580 N national ave, chehalis, wa 98532). The dealer stated that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 55,745.
The contact owns a 2014 Chevrolet Cruze. While driving 70 mph, the steering wheel required excessive force to turn and the power steering warning indicator illuminated. The contact pulled the vehicle over to the side of the road, turned off the vehicle, restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (performance Chevrolet, 3222 beverly pike, elkins, wv 26241), but the cause of the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The failure recurred several other times. The vehicle was taken to the same dealer again where it was diagnosed that the negative battery wire needed to be tightened. The vehicle was repaired, but the failure recurred. The vehicle was taken to the same dealer the third time where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure still recurred. The manufacturer was contacted and stated that they would call the contact back, but the contact did not receive any calls. The approximate failure mileage was 70,000.
My wife and I are driving home from work and on every left turn we make the steering locks up and the stability track light comes on and all power goes off for a brief moment. I lose total control of vehicle and have to slam on breaks to keep from swerving into other lanes. This is not a healthy look. This happened 9/7/17. I am afraid to drive my vehicle cause in fear of hurting someone. I am a lyft driver and cannot take a chance of getting a customer hurt. This problem really needs to be fixed. I have had my car for a year and 4 days and should not be going through these problems. I am driving a 2014 Chevy Cruze. This is a very hazardous problem and could really get someone hurt this needs to be rectified by Chevy. My wife and I were traveling on preston rd to hwy 380 traveling from plano to aubrey tx. When this incident occurred with us.
While driving multiple times the "service power steering" message appeared on the dash. The steering wheel became tight and as I turned the car jerked outward almost causing me to hit other vehicle. Also the message "open, then close driver window" appears frequently. The radio and speedometer flickers on and off at times. I believe that there is an electrical issue but the the specific area is unknown. Another incident occurred that caused the car not to start on 7/172017
My wife had come back from a dr. Appt. Approx. 52 miles away from her place of employment on Monday 5/15/17 at approx. 1:15pm. As she approached her employment, she made a left turn on a side street that separates two auto dealerships, where employees park on the side of the street. She noticed an empty parking spot on the opposite side of the street and decided to make a U-turn to park there. As she slowed down to attempt the U-turn, she made a slight left to begin the U-turn and at that moment all the vehicle's warning lights on the dash lit up, the message center screen located at the center of the cluster on the dash read "stabilink system disabled" and had lost all power steering. Upon losing steering, the steering wheel snapped back and broke her wrist in two places. The loss of steering resulted in our vehicle slightly impacting the vehicle parked to her immediate right. I (her husband) arrived literally minutes after the loss occurred, triaged her arm and needed to move the vehicle out of the street. Upon entering the vehicle, it was still running and had noticed all the dash and vehicle warning lights on, including the "stabilink disabled" message on the dash. As I began to drive it approx. 20 yards to an empty parking space, the vehicle had no power steering yet it was running. Approx. 9 hours later, I had gone back to the vehicle to attempt to drive it to a local body shop to store it and upon starting the vehicle, all systems were running again, no warning lights were present on the dash and the power steering had been restored. I attempted to find any indication of a problem thru the message center without success. I filed an insurance claim on approx. 5/19, had the vehicle preserved for evidence and is now currently stored and not moved at the body shop. As of 6/15, injury sciences llc is scheduled to plug into the ECU or data event recorder.
While driving on the highway, all the power went off and the steering seized for a short period and then came back on and reset itself. This happened twice within 30 minutes. This also occurred when backing out of a driveway where all power was lost and the steering wheel seized until it came back on and reset itself. This is a very serious safety issue where lives are at stake and find it appauling that GM has not issued a recall for this problem but rather issuing a service bulletin? these complaints are all over the internet... obviously this is a critical issue for many consumers.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at approximately 45 mph, the steering wheel seized without warning. The contact mentioned that after the steering wheel seized, the computer system failed to operate. The failure recurred four times. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,868.
I purchased my car in April 2016 with approx 22,000. On the second day there was a loud noise coming from the front of the hood which it sounded very close towards the engine, exhaust part of the car. I took it in to the dealership and they didn't state what the issue was they just told me they had fixed it. The noise went away. 3 months later I started having issues with my steering wheel locking. I was at a big intersection when I was turning left my steering wheel locked on me and my entire lights including the dashboard went out. I couldn't move my car in the middle of the intersection and luckily there wasn't cars coming towards me. It took about 10-20 seconds to come back on. When it did come back on there was a lot of lights popping up and then there was a "stabili trak" light on. I pulled over to the side because I knew I couldn't drive it anymore. I called my dealership and I took it in that same day. They told me it was a wire that was loose and they had fixed it. Well they did not, 3 weeks later the same thing happened to me and they didn't know what was going on then. I took it in again and the problem went away for about 2 months and now I am back to the same thing except something new. Not only does my light come up and my steering wheel still locks on me but my car began shaking last night and when I would drive it it would make the same loud noise from the beginning towards the front of the car towards the engine, and it would hesitate on going when I would make a stop. Like if it was about to fully turn off so my car got towed to a dealership last night. The issues were not fixed and they are only getting worse.these issues should've been taken care the first time I had gone to the dealership. Now it's the 4th time I have gone to a dealership and nothing is being resolved and I pretty sure now there is a big issue with my engine with so little miles!
While driving on the highway the car wanders in the lane and when you try to correct the steering it seems to lag or stick and you need to put extra pressure on steering to move the steering wheel. It happens over and over while I was driving. With the lag or sticking during the correction the car moves quickly for a second in the direction you are steering. So while driving the car wanders in the lane and every correction you get this lag of sticking.
When driving straight, the steering wheel often "sticks" in one position. If I'm steered just slightly to the left, it'll stick going slightly to the left and it takes a bit more effort to "bust it" loose to correct your direction. Same is true if exactly straight or slightly to the right. It doesn't feel dangerous, but is less than totally safe as the wheel typically oversteers the other direction when using additional effort to correct my drifting. This occurs usually at highway speeds and doesn't necessarily require going in the same straight direction for a long time. I entered today's date as a single date is required but it occurs very frequently, especially at highway speeds.
A D V E R T I S E M E N T S
- West Jordan, UT, USA