This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Radio shuts off intermittently and the stability track warning comes on. Radio will resume and warning will go away within a second or two. Generally can be rectified by shutting the car off and turning it back on.
The power stopped and the car coasted then started again. The radio went off lost power then came back on. We have stopped using the radio. We are afraid we will lose power in traffic and have a accident. We were driving down a country road going about 25 to 30 mph
The contact owns a 2014 Chevrolet Cruze. While driving 70 mph, the steering wheel required excessive force to turn and the power steering warning indicator illuminated. The contact pulled the vehicle over to the side of the road, turned off the vehicle, restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (performance Chevrolet, 3222 beverly pike, elkins, wv 26241), but the cause of the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The failure recurred several other times. The vehicle was taken to the same dealer again where it was diagnosed that the negative battery wire needed to be tightened. The vehicle was repaired, but the failure recurred. The vehicle was taken to the same dealer the third time where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure still recurred. The manufacturer was contacted and stated that they would call the contact back, but the contact did not receive any calls. The approximate failure mileage was 70,000.
Vehicle has been popping up service stabil trak - however dealership and onstar has ran diagnostics no codes populate- have experience radio shutting off and losing control of vehicle - there has been several articles about this issue with 2011-2015 Chevy Cruze. Afraid whatever this issue is will cause harm to other people this is not a single person issue everyone with this model is complaining about the service stabil trak this needs to be look into. Driving in motion turning corner losing control of steering for a brief second - power radios shutting off and dashboard blinks with all lights. This car is at 67K miles
The contact owned a 2014 Chevrolet Cruze. While the vehicle was stationary, it caught fire. While driving various low speeds, the air conditioner shut off without warning. When the contact turned the air conditioner back on, smoke entered into the cabin. The contact turned off the vehicle and opened the hood, but there was no smoke. Upon closing the hood, the cabin of the vehicle completely filled with smoke and the contact noticed a flame that ignited under the dashboard to the right of the accelerator pedal. The contact called the police and filed a police report. The fire department extinguished the fire. The interior of the vehicle was destroyed. Xchange leasing, an uber company, was contacted about the fire and referred the contact to her insurance company. A dealer was not contacted. The manufacturer was made aware of the issue and requested that the vehicle be inspected by a third party. The failure mileage was 27,500.
- Philadelphia, PA, USA
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The contact owns a 2014 Chevrolet Cruze. On several occasions, the contact found that the fuel gauge displayed the incorrect fuel information. The contact ran out of fuel twice due to the issue. The contact stated that it took 48 hours before the gauge was accurate. The vehicle was taken to West herr Chevrolet of williamsville (located at 8040 transit rd, williamsville, NY 14221 (716) 406-6151) where it was diagnosed, but the failure could not be replicated. The dealer stated that the vehicle needed fuel. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
While driving multiple times the "service power steering" message appeared on the dash. The steering wheel became tight and as I turned the car jerked outward almost causing me to hit other vehicle. Also the message "open, then close driver window" appears frequently. The radio and speedometer flickers on and off at times. I believe that there is an electrical issue but the the specific area is unknown. Another incident occurred that caused the car not to start on 7/172017
The battery began intermittently dying after recall service. Car was taken back in & I was advised that the battery required replacement. It's 3 years old...
My wife had come back from a dr. Appt. Approx. 52 miles away from her place of employment on Monday 5/15/17 at approx. 1:15pm. As she approached her employment, she made a left turn on a side street that separates two auto dealerships, where employees park on the side of the street. She noticed an empty parking spot on the opposite side of the street and decided to make a U-turn to park there. As she slowed down to attempt the U-turn, she made a slight left to begin the U-turn and at that moment all the vehicle's warning lights on the dash lit up, the message center screen located at the center of the cluster on the dash read "stabilink system disabled" and had lost all power steering. Upon losing steering, the steering wheel snapped back and broke her wrist in two places. The loss of steering resulted in our vehicle slightly impacting the vehicle parked to her immediate right. I (her husband) arrived literally minutes after the loss occurred, triaged her arm and needed to move the vehicle out of the street. Upon entering the vehicle, it was still running and had noticed all the dash and vehicle warning lights on, including the "stabilink disabled" message on the dash. As I began to drive it approx. 20 yards to an empty parking space, the vehicle had no power steering yet it was running. Approx. 9 hours later, I had gone back to the vehicle to attempt to drive it to a local body shop to store it and upon starting the vehicle, all systems were running again, no warning lights were present on the dash and the power steering had been restored. I attempted to find any indication of a problem thru the message center without success. I filed an insurance claim on approx. 5/19, had the vehicle preserved for evidence and is now currently stored and not moved at the body shop. As of 6/15, injury sciences llc is scheduled to plug into the ECU or data event recorder.
While driving on the highway, all the power went off and the steering seized for a short period and then came back on and reset itself. This happened twice within 30 minutes. This also occurred when backing out of a driveway where all power was lost and the steering wheel seized until it came back on and reset itself. This is a very serious safety issue where lives are at stake and find it appauling that GM has not issued a recall for this problem but rather issuing a service bulletin? these complaints are all over the internet... obviously this is a critical issue for many consumers.
The electrical screen portion of the car randomly shuts off and blinks back on. For example, when I'm utilizing the screen gps. The entire screen will turn off with no warning. It appears to reset itself. As the screen turns back on with the "Chevy" home screen. It happens both when the vehicle is stationary (ie. Just turned on, ) as well as when I am in motion. This issue has been happening for over a year, but has recently become more frequent- happening at least once a week.
Car electrical system problem 3 failure date: 05/09/2017 the radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped at red light. It didn't occur often when the car was on the highway on cruise control. Twice when this happened, the main dashboard would display the following statement: "service stabilitrak" this begin happening on January 29, 2017, and it has happened daily (at least once) since.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at approximately 45 mph, the steering wheel seized without warning. The contact mentioned that after the steering wheel seized, the computer system failed to operate. The failure recurred four times. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,868.
The radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped at red light. It didn't occur often when the car was on the highway on cruise control. Twice when this happened, the main dashboard would display the following statement: "service stabilitrak" this begin happening on January 29, 2017, and it has happened daily (at least once) since.
Yabba dabba doo is what you'll be saying after you attempt to flintstone this hunk of junk from GM. Such a waste of metal. I'd love to see someone from corporate attempt to take their family who is recently paralyzed & a 13 yr old whose had 4 open heart surgeries try to pedal off the freeway bc it shut off & on while overheating & trying to pry the key out the ignitiin. I've towed it to and from the dealership to spend money I practically counted in change because I lost my job due to no dependable ride. Still paying notes on a car & mechanic fees has truly shown me how selfish & greedy some can be. I'm passed to the next person who keeps me on hold to inform me of how truly sorry they are that they can't help. Apparently GM feels it's safe so how about come save me from this headache, I'll gladly let you test drive. My favorite song is "every light in the car is in"
The car turns off while I am driving, no matter where I have had it turn off on the expressway and street while in drive and at times it the RPM idles while im at the stop like and parked. I have contacted Chevy but they didn't want to honor the powertrain warranty and I was not to told not to come back to ron craft Chevy. So I took it to miller auto body and repair, here in houston, they recommend that I replace the engine cover I did out of my own pocket even though its was supposed to be honored at the Chevy dealership under powertrain. I still continue to drive the car but it still losses power and turns off while im driving. Last night the battery died, I replaced it with a new today but the car still shuts down and stops while I'm driving. I don't know what to do and why this is happening and why Chevy isn't honoring the powertrain warranty on the faulty engine components, the stability track stays and the check engine lights stays on and a traction lights stays on. I have done regular maintenance on this car every since I bought it, every maintenance inspections were all done by Chevy, I just don't under stand why they play dumb when honoring my powertrain warranty.
A D V E R T I S E M E N T S
- Amsterdam, NY, USA